Hays Travel - Bedminster Reviews 791

TrustScore 5 out of 5

4.9

83 East Street, BS3 4EX Bedminster, GB


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Rated 5 out of 5 stars

We walked into Bedminster, Bristol branch and was greeted by Jackie. This lady did everything possible to customise our holiday the way we wanted it. Nothing was too much trouble for her. Jackie... See more

Company replied

Rated 5 out of 5 stars

Jackie from Hayes Travel Bedminster arranged our holiday with precision and thoughtfulness (she knows us as we've been to her many times before). She gave us options and helped us choose the best. Hay... See more

Company replied

Rated 5 out of 5 stars

From when we first walked into the Hays office it was like walking into a room of friendly smiling faces. Everyone can’t do enough for you. Our travel advisor Rachel was so helpful and any worries tha... See more

Company replied

Rated 5 out of 5 stars

Jackie is always very helpful and goes the extra mile. She made the whole process of booking a cruise with P&O (with my daughter who is in a wheelchair) much easier and more successful than when we di... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 83 East Street, BS3 4EX, Bedminster, United Kingdom

  • 01174055635

4.9

Excellent

TrustScore 5 out of 5

791 reviews

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4.9

All reviews

(791)

116,676 reviews in the last 12 months

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Rated 5 out of 5 stars

Jackie from Hayes Travel Bedminster…

Jackie from Hayes Travel Bedminster arranged our holiday with precision and thoughtfulness (she knows us as we've been to her many times before). She gave us options and helped us choose the best. Hayes has done us proud again.

June 27, 2026
Hays Travel - Bedminster logo

Reply from Hays Travel - Bedminster

Thank you for booking another lovely trip to Venice with me Helen and for leaving a 5* review. Let me know if you need any further assistance. Kind regards Jackie

Rated 5 out of 5 stars

Amazing, helpful

We walked into Bedminster, Bristol branch and was greeted by Jackie.
This lady did everything possible to customise our holiday the way we wanted it. Nothing was too much trouble for her.
Jackie listened to everything we wanted from our holiday and put together the perfect package. We now can't wait to go.
The office was air conditioned which was a god send due to the extreme heat we were having.

June 25, 2026
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Reply from Hays Travel - Bedminster

Thank you so much for this lovely review, it was a great meeting you both and booking your amazing holiday. See you again soon! Kind regards Jackie x

Rated 5 out of 5 stars

Rachel as always is amazing at finding…

Rachel as always is amazing at finding me a break in my budget!
Don’t know what I would do without her help. Always brillant and if she been to the place can tell you locally too about it.
Thank you

June 25, 2026
Hays Travel - Bedminster logo

Reply from Hays Travel - Bedminster

Hi Lisa
Thank you for your kind review
Rachel

Rated 5 out of 5 stars

Happy and friendly faces

From when we first walked into the Hays office it was like walking into a room of friendly smiling faces. Everyone can’t do enough for you. Our travel advisor Rachel was so helpful and any worries that we had she was able to answer all our concerns. Can’t wait for our holiday and looking forward to booking the next. I can confirm we will be back.

June 17, 2026
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Reply from Hays Travel - Bedminster

Thank you for your kind review Denise. Kind Regards Rachel

Rated 5 out of 5 stars

I will always book with Hays Travel in…

I will always book with Hays Travel in East Street Bedminster. Jackie is so helpful and friendly and goes the extra mile to help book your holiday.
All the other staff are friendly. It is a very nice travel agent.

June 22, 2026
Hays Travel - Bedminster logo

Reply from Hays Travel - Bedminster

Thank you so much for this lovely review Lin... it was great to see you again and book another holiday for you! See you again soon. Kind regards Jackie x

Rated 5 out of 5 stars

Staff and service was great

Staff and service was great

June 14, 2026
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Reply from Hays Travel - Bedminster

Thank you for coming in and booking another lovely Holiday to protaras...Regards Rachel

Rated 5 out of 5 stars

Lovely friendly staff,very…

Lovely friendly staff,very helpful.sorted out another holiday for us.Thanks again Rachel

June 16, 2026
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Reply from Hays Travel - Bedminster

Thank you for popping in and booking another lovely Holiday with us....Roll on September...Regards Rachel

Rated 5 out of 5 stars

Fab staff

Always use hays they find what we are looking for and Rachel is fab

June 14, 2026
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Reply from Hays Travel - Bedminster

Thank you for booking another lovely Holiday with me..Kind Regards Rachel

Rated 5 out of 5 stars

We always book with Rachel from the…

We always book with Rachel from the bedminster branch she is always very helpful and goes above and beyond!
Many thanks Rachel

June 14, 2026
Hays Travel - Bedminster logo

Reply from Hays Travel - Bedminster

Thank you for booking another lovely Holiday with me..Such a lovely Hotel..Regards Rachel

Rated 5 out of 5 stars

Jackie is always very helpful and goes…

Jackie is always very helpful and goes the extra mile. She made the whole process of booking a cruise with P&O (with my daughter who is in a wheelchair) much easier and more successful than when we did it previously directly with P&O.

June 9, 2026
Hays Travel - Bedminster logo

Reply from Hays Travel - Bedminster

Thank you for the lovely review Angela and thank you for booking your cruise with me. Let me know if you need any further assistance. Kind regards Jackie

Rated 5 out of 5 stars

As always great service from the…

As always great service from the ladies.
Sophie was very knowledgeable, thanks again for your help.

June 11, 2026
Hays Travel - Bedminster logo

Reply from Hays Travel - Bedminster

Hi Janet,

Thank you for your review, always happy to help.

Kind Regards,
Sophie

Rated 5 out of 5 stars

Always professional always don't gives…

Always professional always don't gives grest suggestions and help very consistent..excellent customer service

June 3, 2026
Hays Travel - Bedminster logo

Reply from Hays Travel - Bedminster

Thank you for the lovely review and always booking with me..Regards Rachel

Rated 5 out of 5 stars

Once again we went to Bedminster…

Once again we went to Bedminster Branch, the best advice on booking a holiday FIVE star service from all the staff. Thanks for your help.

June 2, 2026
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Reply from Hays Travel - Bedminster

Thank you for booking another holiday with us and for leaving a lovely review. See you again soon! Kind regards Jackie

Rated 5 out of 5 stars

Friendly staff

Very helpful and friendly staff

June 3, 2026
Hays Travel - Bedminster logo

Reply from Hays Travel - Bedminster

Thank you for your kind review
Lisa

Rated 5 out of 5 stars

I went into Hays to talk cruising,

I went into Hays to talk cruising,
They sorted one just right for me.
Between Sophie, Lucy and Rachel,
And the occasional cup of tea.

As I go into Hays quite often,
The staff know my every need.
As we find a cruise that I’m liking,
The deposit is paid with some speed.

May 26, 2026
Hays Travel - Bedminster logo

Reply from Hays Travel - Bedminster

Hi John,

Thanks for the lovely review. Glad we were able get you a cruise booked that met all your needs.

Kind Regards,
Sophie

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