What a great team in Bedminster. I had a very hard booking as it was a big booking, Lisa helped massively finding the holiday which was suitable for us, and when went to book all members of staff help... See more
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It was a breathe of fresh air to deal with a person direly in a travel shop who was knowledgeable and helpful and who actually cared about providing good service. It was good to know that good old fa... See more
Company replied
We walked into Bedminster, Bristol branch and was greeted by Jackie. This lady did everything possible to customise our holiday the way we wanted it. Nothing was too much trouble for her. Jackie... See more
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Jackie from Hayes Travel Bedminster arranged our holiday with precision and thoughtfulness (she knows us as we've been to her many times before). She gave us options and helped us choose the best. Hay... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
83 East Street, BS3 4EX, Bedminster, United Kingdom
- 01174055635
4.9
Excellent
824 reviews
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Lovely friendly staff,very…
Lovely friendly staff,very helpful.sorted out another holiday for us.Thanks again Rachel
June 16, 2026
Reply from Hays Travel - Bedminster
Thank you for popping in and booking another lovely Holiday with us....Roll on September...Regards Rachel
Reply from Hays Travel - Bedminster
Thank you for booking another lovely Holiday with me..Kind Regards Rachel
We always book with Rachel from the…
We always book with Rachel from the bedminster branch she is always very helpful and goes above and beyond!
Many thanks Rachel
June 14, 2026
Reply from Hays Travel - Bedminster
Thank you for booking another lovely Holiday with me..Such a lovely Hotel..Regards Rachel
Jackie is always very helpful and goes…
Jackie is always very helpful and goes the extra mile. She made the whole process of booking a cruise with P&O (with my daughter who is in a wheelchair) much easier and more successful than when we did it previously directly with P&O.
June 9, 2026
Reply from Hays Travel - Bedminster
Thank you for the lovely review Angela and thank you for booking your cruise with me. Let me know if you need any further assistance. Kind regards Jackie
As always great service from the…
As always great service from the ladies.
Sophie was very knowledgeable, thanks again for your help.
June 11, 2026
Reply from Hays Travel - Bedminster
Hi Janet,
Thank you for your review, always happy to help.
Kind Regards,
Sophie
Always professional always don't gives…
Always professional always don't gives grest suggestions and help very consistent..excellent customer service
June 3, 2026
Reply from Hays Travel - Bedminster
Thank you for the lovely review and always booking with me..Regards Rachel
The staff was really helpful finding us…
The staff was really helpful finding us a holiday
June 10, 2026
Reply from Hays Travel - Bedminster
Thank you for your kind review.
Lisa
Once again we went to Bedminster…
Once again we went to Bedminster Branch, the best advice on booking a holiday FIVE star service from all the staff. Thanks for your help.
June 2, 2026
Reply from Hays Travel - Bedminster
Thank you for booking another holiday with us and for leaving a lovely review. See you again soon! Kind regards Jackie
Knowledgeable staff who are very…
Knowledgeable staff who are very helpful in all aspects.
June 2, 2026
Reply from Hays Travel - Bedminster
Thank you Sandra for your kind feedback
Lisa
Reply from Hays Travel - Bedminster
Thank you for your kind review
Lisa
Jackie is so helpful in all areas of…
Jackie is so helpful in all areas of her job x she makes everything so easy x this is what makes booking a holiday with Hayes such a pleasure
June 2, 2026
Reply from Hays Travel - Bedminster
Thanks for the lovely review Elaine, great to see you again and get another holiday to Turkey all booked up!. See you again soon. Kind regards
Jackie x
I left booking a holiday to the last…
I left booking a holiday to the last minute, but the holiday advisor at Hays Travel, managed to find me a holiday, that met all my requirements and came in, well within my budget.
May 30, 2026
Reply from Hays Travel - Bedminster
Thankyou for your comments...Hope you enjoy Sidari as much as I did....Kind Regards Rachel
Lisa was absolutely amazing
Lisa was absolutely amazing, completely understood the kind of holiday we were looking for & found us some terrific options, we booked there & then, such a delightful experience.
May 31, 2026
Reply from Hays Travel - Bedminster
Thank you for the lovely review..It was lovely to meet you both..Kind Regards Lisa
Sales person really helpful and…
Sales person really helpful and non-pushy. Listened to what we were after and produced the holiday we were looking for. Offered plenty of options to suit our budget and used personal experience to assist and reassure we had made thew right choice.
May 31, 2026
Reply from Hays Travel - Bedminster
Thank you for the lovely review and I am sure you will enjoy Olu Deniz as its a beautiful place....Rachel
Amazing experience
Rachel was fantastic from the very start, answering all my questions and keeping in touch.
May 29, 2026
Reply from Hays Travel - Bedminster
Thankyou for booking your lovely Family cruise with me and taking the time to review the service...I know you will all have a fantastic time....Any questions please let me know Kind Regards Rachel
AS always booking with Hayes is easy
AS always booking with Hayes is easy, and very reliable, grateful thanks to all especially,Rachel who always helps us
May 28, 2026
Reply from Hays Travel - Bedminster
Thank you for your kind feedback Hazel.
Rachel
Reply from Hays Travel - Bedminster
Thank you for the review. Kind regards Jackie
Reply from Hays Travel - Bedminster
Thank you for taking time to leave a lovely review.
Kind Regards,
Indra
I have used Hayes travel quite a few…
I have used Hayes travel quite a few times now. They are always polite, friendly and professional. I usually deal with Jackie and find her really helpful. She got us a great deal for our upcoming holiday. I would not hesitate to recommend her and the rest of the staff to anyone
May 21, 2026
Reply from Hays Travel - Bedminster
Thank you for the lovely review and thank you for booking another lovely holiday, its going to be amazing! See you again soon. Kind regards
Jackie
The person that booked the cruise for…
The person that booked the cruise for me was very informative and helped me all the way through the booking process.
May 21, 2026
Reply from Hays Travel - Bedminster
Than you for taking the time to review the service...i Know you will enjoy your first cruise experience with p@o..Kind Regards Rachel
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