Katy Shannon at Hays Park Centre was absolutely amazing. I've never experienced such a smooth, attentive service quite like what she provided. She took care of everything start to finish with nothing... See more
Company replied
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Katy Shannon at Hays Park Centre was absolutely amazing. I've never experienced such a smooth, attentive service quite like what she provided. She took care of everything start to finish with nothing... See more
Company replied
The staff in HAYS Park Centre belfast are so friendly and go above and beyond to help pick the best hotels and resorts, I have been using them for years.
Company replied
The guy Daniel was brilliant at hays in park centre Belfast got me my holiday the one l wanted very helpful thanks again
Company replied
Staff very friendly and professional walked me through every step could not be happier
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Unit 21 Park centre, Donegal road, BT12 6HN, Belfast Park, United Kingdom
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Staff very friendly and professional walked me through every step could not be happier

Reply from Hays Travel - Belfast Park
Amazing experience from start to finish. Quick response to questions and holiday booked with absolutely no issues at all!
Highly recommend

Reply from Hays Travel - Belfast Park
Everything we needed was sorted,and some things we were uncertain of were clarified.Very helpful and pleasant experience.

Reply from Hays Travel - Belfast Park
Very helpful staff given plenty of information on the cruise we wanted 😀 👍

Reply from Hays Travel - Belfast Park

Reply from Hays Travel - Belfast Park
The staff in HAYS Park Centre belfast are so friendly and go above and beyond to help pick the best hotels and resorts, I have been using them for years.

Reply from Hays Travel - Belfast Park

Reply from Hays Travel - Belfast Park
The guy Daniel was brilliant at hays in park centre Belfast got me my holiday the one l wanted very helpful thanks again

Reply from Hays Travel - Belfast Park
I rang about a Rory Group Travel trip to China, and I spoke to Daniel. He said the trip was fully booked but advised of me of an earlier China trip that still had availability. He answered all my questions, emailed me the offer and then booked the trip for me. Very helpful, friendly and painless. Maureen

Reply from Hays Travel - Belfast Park
Staff very helpful booking was so easy service was brilliant

Reply from Hays Travel - Belfast Park
service from staff, happy to assist and sent messages to hotel directly on our requirements.

Reply from Hays Travel - Belfast Park

Reply from Hays Travel - Belfast Park
Really good service and Terry helped me ger a good deal for hoilday Really nice to talk and helpful xx

Reply from Hays Travel - Belfast Park
I go to sasha because she is so helpful and always finds us a holiday within budget and location suitable for my mobility problems she is such a beautiful caring and always goes beyond to help us

Reply from Hays Travel - Belfast Park
Shannen was great at getting me everything I needed for my honeymoon. A pleasure to have dealt with her

Reply from Hays Travel - Belfast Park
Very easy contact and booking through messenger and secure payment link.
Quick response times to messages and just willingness to help. Made everything very easy .

Reply from Hays Travel - Belfast Park
The girl we dealt with Katie Mc was very professional and very helpful. She booked everything for us which was great.

Reply from Hays Travel - Belfast Park
Katie was great, she was quick at coming back to me and got us a great deal for our first family holiday abroad for next year

Reply from Hays Travel - Belfast Park
From the start Shannon from park center has always been so helpful.. We now book with her at least 3 times a year .. Nothing is too much trouble..... Will continue to use park center through Shannon....

Reply from Hays Travel - Belfast Park
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