Hays Travel - Belfast Park Reviews 

887
TrustScore 5 out of 5

4.9

Unit 21 Park centre, Donegal road, BT12 6HN Belfast Park, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Katy Shannon at Hays Park Centre was absolutely amazing. I've never experienced such a smooth, attentive service quite like what she provided. She took care of everything start to finish with nothing... See more

Company replied

Rated 5 out of 5 stars

The staff in HAYS Park Centre belfast are so friendly and go above and beyond to help pick the best hotels and resorts, I have been using them for years.

Company replied

Rated 5 out of 5 stars

The guy Daniel was brilliant at hays in park centre Belfast got me my holiday the one l wanted very helpful thanks again

Company replied

Rated 5 out of 5 stars

Staff very friendly and professional walked me through every step could not be happier

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Unit 21 Park centre, Donegal road, BT12 6HN, Belfast Park, United Kingdom

  • 02892290225

4.9

Excellent

TrustScore 5 out of 5

887 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(887)

126,550 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Staff very helpful

Staff very helpful

July 20, 2026
Hays Travel - Belfast Park logo

Reply from Hays Travel - Belfast Park

Thank you for the kind review, we really appreciate it :)

Rated 5 out of 5 stars

Amazing experience from start to…

Amazing experience from start to finish. Quick response to questions and holiday booked with absolutely no issues at all!
Highly recommend

July 26, 2026
Hays Travel - Belfast Park logo

Reply from Hays Travel - Belfast Park

Thank you for the kind review, we really appreciate it :)

Rated 5 out of 5 stars

Everything we needed was sorted,and…

Everything we needed was sorted,and some things we were uncertain of were clarified.Very helpful and pleasant experience.

July 25, 2026
Hays Travel - Belfast Park logo

Reply from Hays Travel - Belfast Park

Thank you for the kind review, we really appreciate it :)

Rated 5 out of 5 stars

The staff in HAYS Park Centre belfast…

The staff in HAYS Park Centre belfast are so friendly and go above and beyond to help pick the best hotels and resorts, I have been using them for years.

June 28, 2026
Hays Travel - Belfast Park logo

Reply from Hays Travel - Belfast Park

Thank you for the kind review, we really appreciate it :)

Rated 5 out of 5 stars

Staff are amazing

Staff are amazing. They make it so easy when booking your holiday!

July 20, 2026
Hays Travel - Belfast Park logo

Reply from Hays Travel - Belfast Park

Thank you for the kind review, we really appreciate it :)

Rated 5 out of 5 stars

The guy Daniel was brilliant at hays in…

The guy Daniel was brilliant at hays in park centre Belfast got me my holiday the one l wanted very helpful thanks again

July 12, 2026
Hays Travel - Belfast Park logo

Reply from Hays Travel - Belfast Park

Thank you for the kind review, we really appreciate it :)

Rated 5 out of 5 stars

I rang about a Rory Group Travel trip…

I rang about a Rory Group Travel trip to China, and I spoke to Daniel. He said the trip was fully booked but advised of me of an earlier China trip that still had availability. He answered all my questions, emailed me the offer and then booked the trip for me. Very helpful, friendly and painless. Maureen

July 16, 2026
Hays Travel - Belfast Park logo

Reply from Hays Travel - Belfast Park

Thank you for the kind review, we really appreciate it :)

Rated 5 out of 5 stars

service from staff

service from staff, happy to assist and sent messages to hotel directly on our requirements.

July 6, 2026
Hays Travel - Belfast Park logo

Reply from Hays Travel - Belfast Park

Thank you for the kind review, we really appreciate it :)

Rated 5 out of 5 stars

I go to sasha because she is so helpful…

I go to sasha because she is so helpful and always finds us a holiday within budget and location suitable for my mobility problems she is such a beautiful caring and always goes beyond to help us

July 10, 2026
Hays Travel - Belfast Park logo

Reply from Hays Travel - Belfast Park

Thank you for the kind review, we really appreciate it :)

Rated 5 out of 5 stars

Very easy contact and booking through…

Very easy contact and booking through messenger and secure payment link.
Quick response times to messages and just willingness to help. Made everything very easy .

July 8, 2026
Hays Travel - Belfast Park logo

Reply from Hays Travel - Belfast Park

Thank you for the kind review, we really appreciate it :)

Rated 5 out of 5 stars

The girl we dealt with Katie Mc was…

The girl we dealt with Katie Mc was very professional and very helpful. She booked everything for us which was great.

July 3, 2026
Hays Travel - Belfast Park logo

Reply from Hays Travel - Belfast Park

Thank you for the kind review, we really appreciate it :)

Rated 5 out of 5 stars

Holiday booking

Katie was great, she was quick at coming back to me and got us a great deal for our first family holiday abroad for next year

July 7, 2026
Hays Travel - Belfast Park logo

Reply from Hays Travel - Belfast Park

Thank you for the kind review, we really appreciate it :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look