Tamzin was the agent that booked our trip and she was really lovely and patient with us. She also gave us all the information we needed and made us feel at ease.
Company replied
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See what reviewers are saying
Katy Shannon at Hays Park Centre was absolutely amazing. I've never experienced such a smooth, attentive service quite like what she provided. She took care of everything start to finish with nothing... See more
Company replied
We always book thou hays at park centre..Terry is brilliant always knid friendly.has always picked best hotels for us.wouldnt go anywere else to book. Highly recommended hays .at park centre. More so... See more
Company replied
The agent redone several quotes to amend dates and change resorts etc to put together the package we wanted This took about a week to package with back and forth. Eventually changing operators also... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 21 Park centre, Donegal road, BT12 6HN, Belfast Park, United Kingdom
- 02892290225
4.9
Excellent
911 reviews
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The girl was really nice and very…
The girl was really nice and very experienced in her field!.She took alot of time,getting us the best value for money,but also took into consideration or mobility needs.I would highly recommend this girl,she was called Sasha,from parkcentre branch,Belfast.
April 30, 2026
Reply from Hays Travel - Belfast Park
Thank you for the kind review, we really appreciate it :)
Very friendly and accommodating staff.
April 28, 2026
Reply from Hays Travel - Belfast Park
Thank you for the kind review, we really appreciate it :)
I cannot thank Katie and Terry enough…
I cannot thank Katie and Terry enough for the help in finalising our trip to Lanzerote .This time last week wed not even organised a holiday and within 1day katie had it all set up and Terry who was so pleasnt to talk to finalised everything.
As always your realibity and care was 100% .
Weare so looking forward to our trip .
Thank you Katie (manageress) and also Terry much appreciated.
EC CORR.
April 23, 2026
Reply from Hays Travel - Belfast Park
Thank you for the kind review, we really appreciate it :)
Great Experience
What made my experience great was booking my holiday with Terry. This is the 3rd time I have booked with him. He was very professional and answered all my questions. He has a great personality and so easy to talk to.
April 16, 2026
Reply from Hays Travel - Belfast Park
Thanks for the lovely review :-)
The guy that sorted us out was great…
The guy that sorted us out was great help didn't keep us long
April 23, 2026
Reply from Hays Travel - Belfast Park
Thanks for the lovely review :-)
Daniel was very helpful spent the time…
Daniel was very helpful spent the time to find the perfect cruise for me..
April 21, 2026
Reply from Hays Travel - Belfast Park
Thanks for the lovely review :-)
Excellent service with a personal touch.
For those like me who like face to face service Hays travel is a perfect choice for booking a holiday. I was thankful for the time spent, no rushing through the process, and all my questions and advice were answered. Very professional staff with a relaxed atmosphere.
April 12, 2026
Reply from Hays Travel - Belfast Park
Thanks for the lovely review :-)
Staff really nice and helpful.
April 4, 2026
Reply from Hays Travel - Belfast Park
Thanks for the lovely review :-)
Reply from Hays Travel - Belfast Park
Thanks for the lovely review :-)
Really amazing experience at hays…
Really amazing experience at hays travel yesterday and booked a holiday for 2027.
April 10, 2026
Reply from Hays Travel - Belfast Park
Thanks for the lovely review :-)
Reply from Hays Travel - Belfast Park
Thank you for the kind review, we really appreciate it :)
Defo could do better i booked kn…
Defo could do better i booked kn messager paid the holiday straight away, use waiting 1hr 50mins to confirm, lost a free child place and had to pay an extra £175 remember don't advertise online if u can't take care of online booking a little better,
March 30, 2026
Reply from Hays Travel - Belfast Park
Hi, thanks for the review. The holidays we post are correct at that price at the time of the post and are subject to availability. I can see that the original date was gone and you were priced for the day after. Holidays are booked using a live pricing system. Unfortunately between you making the payment and the booking being made the price had went up. The lapse in time was due to customers being in store which meant that Katie was held up. Whilst uncommon this can happen. I am glad that Katie was able to provide you with some discount to keep the change in price as small as possible.
Katy was very nice and helpful and…
Katy was very nice and helpful and explained everything to us what we needed to know very happy with the service
April 5, 2026
Reply from Hays Travel - Belfast Park
Thank you for the kind review, we really appreciate it :)
Reply from Hays Travel - Belfast Park
Thank you for the kind review, we really appreciate it :)
Another holiday booked
As always holiday booked with no fuss with Daniel he listens to what you want and delivers he goes above and beyond . I honestly can't recommend hays at park centre enough not only is Daniel very knowledgeable his staff are also very professional and friendly it's a pleasure going in to see the team
April 4, 2026
Reply from Hays Travel - Belfast Park
Thank you for the kind review, we really appreciate it :)
Any questions I've asked has been…
Any questions I've asked has been answered by Zasha, very promptly
March 28, 2026
Reply from Hays Travel - Belfast Park
Thank you for the kind review, we really appreciate it :)
Reply from Hays Travel - Belfast Park
Thank you for the kind review, we really appreciate it :)
Daniel was very helpful and listened to…
Daniel was very helpful and listened to our requirements
April 2, 2026
Reply from Hays Travel - Belfast Park
Thanks for the feedback :-)
Simple,straightforward all information…
Simple,straightforward all information provided. Zasha was pleasant,helpful & knew exactly what we wanted.
April 2, 2026
Reply from Hays Travel - Belfast Park
Thanks for the feedback :-)
Great service replied to my message…
Great service replied to my message straight away, answering all the questions I had and successfully booking a holiday at a fantastic price.
March 31, 2026
Reply from Hays Travel - Belfast Park
Thank you for your kind review :)
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