Tamzin was the agent that booked our trip and she was really lovely and patient with us. She also gave us all the information we needed and made us feel at ease.
Company replied
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See what reviewers are saying
Katy Shannon at Hays Park Centre was absolutely amazing. I've never experienced such a smooth, attentive service quite like what she provided. She took care of everything start to finish with nothing... See more
Company replied
We always book thou hays at park centre..Terry is brilliant always knid friendly.has always picked best hotels for us.wouldnt go anywere else to book. Highly recommended hays .at park centre. More so... See more
Company replied
The agent redone several quotes to amend dates and change resorts etc to put together the package we wanted This took about a week to package with back and forth. Eventually changing operators also... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 21 Park centre, Donegal road, BT12 6HN, Belfast Park, United Kingdom
- 02892290225
4.9
Excellent
911 reviews
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The travel advisors in your park center…
The travel advisors in your park center branch are excellent they really go the extra mile to ensure you have the best holiday experience possible
March 29, 2026
Reply from Hays Travel - Belfast Park
Thank you for the kind review, we really appreciate it :)
Tamzin was so helpful to book a holiday…
Tamzin was so helpful to book a holiday with took time to look at different locations and amenities in different hotels - it felt very quick and easy, I enjoyed the efficiency of the booking process!
March 21, 2026
Reply from Hays Travel - Belfast Park
Thank you for your kind review :) we really appreciate it
Zasha was fantastic to deal with
Zasha was fantastic to deal with, kept me updated throughout my booking and called me back to confirm everything was done
March 16, 2026
Reply from Hays Travel - Belfast Park
Thank you for your kind review :) we really appreciate it
We asked for advice on a fee holidays…
We asked for advice on a few holidays and the girl went over and beyond and finally got us an amazing holiday.
March 17, 2026
Reply from Hays Travel - Belfast Park
Thank you for your kind review :) we really appreciate it
Katy is amazing at her job
March 16, 2026
Reply from Hays Travel - Belfast Park
Thank you for your kind review :) we really appreciate it
Reply from Hays Travel - Belfast Park
Thank you for your kind review :) we really appreciate it
Very helpful staff and friendly go out…
Very helpful staff and friendly go out of there way to help.
March 14, 2026
Reply from Hays Travel - Belfast Park
Thank you for your kind review :) we really appreciate it
Sasha was great thanks Joan
March 14, 2026
Reply from Hays Travel - Belfast Park
Thank you for your kind review :) we really appreciate it
Reply from Hays Travel - Belfast Park
Thank you for your kind review :) we really appreciate it
Tamzin was great with helping me find…
Tamzin was great with helping me find the perfect holiday at the best price! she helped make the process so much less stressful and was very informative
March 12, 2026
Reply from Hays Travel - Belfast Park
Thank you for your kind review :)
Great Service
Travel Agent (Daniel), was very knowledgeable and accommodating. He showed great customer service and professionalism.
Thank you Daniel!
March 11, 2026
Reply from Hays Travel - Belfast Park
Thank you for your kind review :) we really appreciate it
Reply from Hays Travel - Belfast Park
Thank you for your kind review :)
The nicest staff always go above and…
The nicest staff always go above and beyond to help
February 27, 2026
Reply from Hays Travel - Belfast Park
Thank you for your kind review :)
Great customer service friendly helpful…
Great customer service friendly helpful staff going above and beyond to provide best holiday choice especially Zasha
February 21, 2026
Reply from Hays Travel - Belfast Park
Thank you for your kind review :)
Saviours !!!!
The helpful staff at the Park Centre got me out of a very difficult situation following the cancellation of my holiday by another travel agent. I will definitely be getting options from them before I book another holiday elsewhere. I was amazed at their 5* rating, based on almost 500,000 reviews. That’s exceptional service in any industry.
Thanks so much.
March 2, 2026
Reply from Hays Travel - Belfast Park
Thank you for the kind review, we really appreciate it :)
Reply from Hays Travel - Belfast Park
Thank you for the kind review, we really appreciate it :)
Always pleasant and friendly staff who…
Always pleasant and friendly staff who go the extra mile to make you feel welcome
February 23, 2026
Reply from Hays Travel - Belfast Park
Thank you for the kind review, we really appreciate it :)
Lovely staff very attentive always a…
Lovely staff very attentive always a pleasure to book here at hays in parkcenter thankyou
February 28, 2026
Reply from Hays Travel - Belfast Park
Thanks for the review :-)
Excellent service
Excellent service, Niall dealt with our booking very promptly and professionally
February 25, 2026
Reply from Hays Travel - Belfast Park
Thanks for the review :-)
Reply from Hays Travel - Belfast Park
Thank you for the kind review, we really appreciate it :)
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