Tamzin was the agent that booked our trip and she was really lovely and patient with us. She also gave us all the information we needed and made us feel at ease.
Company replied
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See what reviewers are saying
Katy Shannon at Hays Park Centre was absolutely amazing. I've never experienced such a smooth, attentive service quite like what she provided. She took care of everything start to finish with nothing... See more
Company replied
We always book thou hays at park centre..Terry is brilliant always knid friendly.has always picked best hotels for us.wouldnt go anywere else to book. Highly recommended hays .at park centre. More so... See more
Company replied
The agent redone several quotes to amend dates and change resorts etc to put together the package we wanted This took about a week to package with back and forth. Eventually changing operators also... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 21 Park centre, Donegal road, BT12 6HN, Belfast Park, United Kingdom
- 02892290225
4.9
Excellent
911 reviews
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Honeymoon package
The agent redone several quotes to amend dates and change resorts etc to put together the package we wanted
This took about a week to package with back and forth. Eventually changing operators also to give a lower initial deposit
She was extremely helpful and no ask was too much
February 22, 2026
Reply from Hays Travel - Belfast Park
Thank you for the kind review, we really appreciate it :)
Treated well all questions answered…
Treated well all questions answered thoroughly, payment methods made easy and shared our excitement about booking our first cruise👏😊
February 21, 2026
Reply from Hays Travel - Belfast Park
Thank you for the kind review, we really appreciate it :)
Reply from Hays Travel - Belfast Park
Thank you for your kind review :)
Reply from Hays Travel - Belfast Park
Thank you for your kind review :)
Reply from Hays Travel - Belfast Park
Thank you for your kind review :)
Friendly with no Rush
The staff member (Daniel) was very informative and greatly helpful, guiding us through several options and helped us decide on our next holiday, being friendly and not rushing us through the process was very much appreciated.
February 17, 2026
Reply from Hays Travel - Belfast Park
Thank you for your kind review :)
Katy was very helpful,friendly didnt…
Katy was very helpful,friendly didnt put me under any pressure to book. Answered all the questions I asked and if she didn’t know she found out for me. I would recommend Kay’s travel. Thank you
February 14, 2026
Reply from Hays Travel - Belfast Park
Thank you for your kind review :)
Very helpful and amazing
Katie was fantastic. Helped with every need and very understanding. Went above and beyond.
February 16, 2026
Reply from Hays Travel - Belfast Park
Thank you for your kind review :)
Zasha in Park Centre
Zasha was so helpful and informative. Really put me at ease about the process and explained having to get a connecting flight a few times so that I fully understood and made sure after answering all of my questions that I had no further questions or issues and told me that she would be happy to answer any follow up questions I may have.
February 15, 2026
Reply from Hays Travel - Belfast Park
Thank you for the kind review, we really appreciate it :)
Hays travel.
Katy from hays travel was the girl who we booked our holiday from in the park centre Belfast. She was very helpful and informative. She Got us a great wee holiday for a decent price. I would definitely recommend this company.
February 14, 2026
Reply from Hays Travel - Belfast Park
Thank you for the kind review, we really appreciate it :)
Holiday
What i like is they listen to what you have to say and want and do everything to accommodate all your needs i always use the park centre katie & Terry are marvellous to talk too
February 14, 2026
Reply from Hays Travel - Belfast Park
Thank you for the kind review, we really appreciate it :)
The staff were very friendly and…
The staff were very friendly and helpful and took time to get us the right place
February 12, 2026
Reply from Hays Travel - Belfast Park
Thank you for the kind review, we really appreciate it :)
Staff went over and above to find a…
Staff went over and above to find a suitable holiday suitable for our needs
February 13, 2026
Reply from Hays Travel - Belfast Park
Thank you for the kind review, we really appreciate it :)
Reply from Hays Travel - Belfast Park
Thank you for the kind review, we really appreciate it :)
Excellent service from katy
February 13, 2026
Reply from Hays Travel - Belfast Park
Thank you for the kind review, we really appreciate it :)
Reply from Hays Travel - Belfast Park
Thank you for the kind review, we really appreciate it :)
Very helpful in booking our honeymoon
Very helpful in booking our honeymoon, friendly staff and got a good deal. Was very happy with the service.
February 11, 2026
Reply from Hays Travel - Belfast Park
Thank you for the kind review, we really appreciate it :)
Reply from Hays Travel - Belfast Park
Thank you for your kind review :)
A few issues in getting trip booked but…
A few issues in getting trip booked but got there in the end.
February 5, 2026
Reply from Hays Travel - Belfast Park
Thanks for the feedback:-)
Great service
Great service - the advisor was excellent. I got the holiday of my dreams booked in no time at all. Really knpwledgable and helpful
February 2, 2026
Reply from Hays Travel - Belfast Park
Thank you for your kind review :)
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