Tamzin was the agent that booked our trip and she was really lovely and patient with us. She also gave us all the information we needed and made us feel at ease.
Company replied
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See what reviewers are saying
Katy Shannon at Hays Park Centre was absolutely amazing. I've never experienced such a smooth, attentive service quite like what she provided. She took care of everything start to finish with nothing... See more
Company replied
We always book thou hays at park centre..Terry is brilliant always knid friendly.has always picked best hotels for us.wouldnt go anywere else to book. Highly recommended hays .at park centre. More so... See more
Company replied
The agent redone several quotes to amend dates and change resorts etc to put together the package we wanted This took about a week to package with back and forth. Eventually changing operators also... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 21 Park centre, Donegal road, BT12 6HN, Belfast Park, United Kingdom
- 02892290225
4.9
Excellent
911 reviews
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Very easy contact and booking through…
Very easy contact and booking through messenger and secure payment link.
Quick response times to messages and just willingness to help. Made everything very easy .
July 8, 2026
Reply from Hays Travel - Belfast Park
Thank you for the kind review, we really appreciate it :)
The girl we dealt with Katie Mc was…
The girl we dealt with Katie Mc was very professional and very helpful. She booked everything for us which was great.
July 3, 2026
Reply from Hays Travel - Belfast Park
Thank you for the kind review, we really appreciate it :)
Holiday booking
Katie was great, she was quick at coming back to me and got us a great deal for our first family holiday abroad for next year
July 7, 2026
Reply from Hays Travel - Belfast Park
Thank you for the kind review, we really appreciate it :)
Shannon in park center we always book with her and we go 4 times a year... Nothing is to much trouble for her.. Fantastic employee
From the start Shannon from park center has always been so helpful.. We now book with her at least 3 times a year .. Nothing is too much trouble..... Will continue to use park center through Shannon....
June 27, 2026
Reply from Hays Travel - Belfast Park
Thank you for the kind review, we really appreciate it :)
Kate made it so easy to book and done…
Kate made it so easy to book and done everything for me. Am really chuffed at the service she provided. I have used hays before and as usually all was excellent thank you Kate and hays team .regards Stevie j.
June 30, 2026
Reply from Hays Travel - Belfast Park
Thank you for the kind review, we really appreciate it :)
Zasha was very professional and…
Zasha was very professional and friendly and helped me pick a holiday that suited my needs. She also got my insurance sorted. She is a great asset to your company.
June 24, 2026
Reply from Hays Travel - Belfast Park
Thank you for the kind review, we really appreciate it :)
My booking experience in store was made…
My booking experience in store was made very easy and comfortable
July 1, 2026
Reply from Hays Travel - Belfast Park
Thank you for the kind review, we really appreciate it :)
Overall I had a great friendly…
Overall I had a great friendly professional and positive experience when booking a holiday everything we needed and asked for was there for us with a polite and helpful attitude
June 30, 2026
Reply from Hays Travel - Belfast Park
Thank you for your kind review :)
Katy Shannon at Hays Park Centre was…
Katy Shannon at Hays Park Centre was absolutely amazing. I've never experienced such a smooth, attentive service quite like what she provided. She took care of everything start to finish with nothing being too much bother at all
June 27, 2026
Reply from Hays Travel - Belfast Park
Thank you for the kind review, we really appreciate it :)
Niall was so very helpful he spent time…
Niall was so very helpful he spent time looking for the right holiday for us took his time going over everything and if we have any questions to just get in touch with him thank you niall for all your help
June 23, 2026
Reply from Hays Travel - Belfast Park
Thank you for the kind review, we really appreciate it :)
Brilliant service very efficient and…
Brilliant service very efficient and very friendly, we were more than happy with the service and are looking forward to our holiday
June 11, 2026
Reply from Hays Travel - Belfast Park
Thank you for the kind review, we really appreciate it :)
The assistant manager Katie was…
The assistant manager Katie was absolutely fantastic and had the patience of a saint. Thank you Katie, we will be back for our next trip!!
June 9, 2026
Reply from Hays Travel - Belfast Park
Thank you for the kind review, we really appreciate it :)
Everything taken care of by Katie .very…
Everything taken care of by Katie .very professional service as always we wouldn't book with anyone else. Frequent travelers Agnes Stephen and Adam.
June 6, 2026
Reply from Hays Travel - Belfast Park
Thank you for the kind review, we really appreciate it :)
Brilliant staff
Second time booking with Niall and he's just brilliant! Explains everything so well and nos what he's doing.. very polite and makes you feel comfortable as soon as you step I the doors.
June 6, 2026
Reply from Hays Travel - Belfast Park
Thank you for the kind review, we really appreciate it :)
Staff providing information during the…
Staff providing information during the booking process and during travel money exchange.
May 29, 2026
Reply from Hays Travel - Belfast Park
Thank you for the kind review, we really appreciate it :)
Reply from Hays Travel - Belfast Park
Thank you for the kind review, we really appreciate it :)
Everything went smooth for arriving to…
Everything went smooth for arriving to leaving yhe shop
June 3, 2026
Reply from Hays Travel - Belfast Park
Thank you for the kind review, we really appreciate it :)
Just call in and see were you can go
I had just went in to see what there was for January 27 and I got lots of holidays to look at and staff were great and came out with a holiday very happy and got all booked in no time
June 2, 2026
Reply from Hays Travel - Belfast Park
Thank you for the kind review :) we really appreciate it!
Helpful travel agent have booked afew…
Helpful travel agent have booked afew holidays with hays and they have went so smoothly
May 31, 2026
Reply from Hays Travel - Belfast Park
Thank you for the kind review :) we really appreciate it!
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