After having my upcoming booking cancelled by JustYou, went into my local Hays branch and spoke to Clare, she was really helpful and very knowledgeable of the area we wanted to go to. Nothing was too... See more
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Angela is great - we had seen a holiday advertised, but by the time we went in to book, it was no longer available. She looked at what was originally on offer and then found very similar options, but... See more
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We went in to Belper Hayes Travel with an idea of what we wanted and Angela found the exact one for us with a minimum of fuss and we were through all the formalities and information in half an hour. V... See more
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Nearly always book with Hays because we like the personal touch which makes questions easy and straightforward. Also staff are knowledgeable didn’t have any clue where to go but no problem soon sorted... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
29c King Street, DE56 1PX, Belper, United Kingdom
- 01773297044
4.9
Excellent
680 reviews
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This is the fith time we have dealt…
This is the fith time we have dealt with your company and as usual the service and professionalism was second to none. On this occasion we were looked after by Corrinne who sorted our holiday with the same excellent service as previous staff at this branch
June 13, 2025
Reply from Hays Travel - Belper
Thank you for taking the time to leave such lovely feedback about the service and staff in our branch. We really appreciate your kind words. Best regards, Team Belper
City break at short notice
Gave dates for a city break at short notice .support to find the appropriate area for the attractions and assistance travel arranged.
June 12, 2025
Reply from Hays Travel - Belper
Hi Mrs Jackson,
Thank you for taking the time to leave such lovely feedback. It was a pleasure to help you with your booking.
Kindest Regards,
Antonia
Your collègue was very knowledgeable…
Your collègue was very knowledgeable and helpful and managed to secure us a great deal.
June 6, 2025
Reply from Hays Travel - Belper
Hi Vivien,
Thank you for taking the time to leave such lovely feedback. It was a pleasure to help you with your booking.
Kindest regards,
Hays Travel
Reply from Hays Travel - Belper
Thank you for taking the time to leave a positive review. We really appreciate your kind feedback, best wishes Team Belper
Clare was fantastic
Clare was fantastic. She took all the time needed to go through all our options and was very knowledgeable on where we wanted to go. We left knowing we had made the right choice and we enjoyed doing it.
June 8, 2025
Reply from Hays Travel - Belper
Thank you for taking the time to leave such lovely feedback. It was a pleasure to help you with your booking. Kindest Regards, Clare
For Travel ask 'Hays' for Travel advice… !
We have asked 'Hays' for Travel advice and Bookings in recent years, following on from 'Thomas Cook'
Always happy and reassured.
On this occasion Consultant 'Rebecca' cared for us, and we duly booked quite an expensive Holiday.
'R' was most professional, expert and cordial.
Could not be happier.
June 5, 2025
Reply from Hays Travel - Belper
Thank you so much for your lovely review, it was a pleasure booking your holiday. -Rebecca
First holiday on my own
I was quite nervous about booking a holiday because it’s the first one on my own. The staff were reassuring and helpful and I came out of the shop feeling more confident about going on my own.
May 29, 2025
Reply from Hays Travel - Belper
Thank you for taking the time to leave us such lovely feedback, we really appreciate your kind words. We hope this solo holiday is the first of many! kindest regards Team Belper
Everything we hoped and more
Everything we hoped and more ! We had poor experience last weekend in another competitor . Basically we could have done everything ourselves online that they offered us . Corinne went above and beyond!
May 11, 2025
Reply from Hays Travel - Belper
Thank you so much for your lovely review, we appreciate your custom. - Hays travel Belper
Reply from Hays Travel - Belper
Thank you for your lovely review, it was a pleasure to help with your holiday.
Reply from Hays Travel - Belper
Thank you for the lovely feedback. Clare
Corinne went above and beyond to…
Corinne went above and beyond to advise, plan and book our trip to Krakow later in the year. 11/10 thank you.
Knowledge base was phenomenal.
April 30, 2025
Reply from Hays Travel - Belper
Thank you for taking the time to leave such lovely feedback, it was a pleasure to help you with this booking - Corinne
Reply from Hays Travel - Belper
Thank you very much for this lovely review, it was a please to book your holiday. Kind Regards, Team Hays Travel Belper
Fabulous from start to finish .
Fabulous from start to finish .
Girls are lovely .
helpful and knowledgeable too .
Prices are perfect …
Will definitely use Hayes travel again and recommend the company to others wishing to travel abroad .
All in all 10/10 experience
Thank you !
Rachel
April 25, 2025
Reply from Hays Travel - Belper
Thank you for taking the time to leave such lovely feedback! It was a pleasure to help you with your holiday - Antonia
Very easy to book
Rebecca gave information in a concise and vibrant manner and any questions asked were answered straight away.
April 24, 2025
Reply from Hays Travel - Belper
Thank you for taking the time to leave such lovely feedback, it was a pleasure to help you with this booking - Rebecca
Lovely polite staff
April 18, 2025
Reply from Hays Travel - Belper
Thanks for leaving us a 5 star review. Your custom and feedback is appreciated. kind regards Antonia
Excellent from start to finish
Helpful staff. Nothing too much trouble. Rebecca at Belper was wonderful and did all the hard work for our cruise booking. Very impressed with the excellent service provided. Will definitely use this store again
April 22, 2025
Reply from Hays Travel - Belper
Thank you for leaving a review for us at Hays in Belper :) We appreciate you taking the time to do this and booking with us.
Welcoming
Welcoming
Listened to needs
Pleasant, not pushy
Overall, good experience, although a little expensive!
April 20, 2025
Reply from Hays Travel - Belper
Thank you for taking the time to leave a review we really appreciate your feed back. Thank you again for booking with Hays Travel your custom is greatly received. Kind regards Clare and all the team
Excellent service by Antonia
Excellent service by Antonia
She listened carefully and managed to organise a holiday for 7 which was suitable for everyone
In less than half an hour
Amazing
Thanks so much
April 10, 2025
Reply from Hays Travel - Belper
Thank you for taking the time to leave such lovely feedback. It was a pleasure to help you with your booking. Kindest regards, Antonia
Lovely staff and very helpful
Lovely staff and very helpful. Explained what I needed to do to complete my details on the cruise app and to explore what was on offer.
April 13, 2025
Reply from Hays Travel - Belper
Thank you for taking the time to leave lovely feedback it is very much apricated. Kindest Regards Team Belper
The team were quick and super helpful…
The team were quick and super helpful and finding me a holiday package and getting it all booked and sorted.
April 6, 2025
Reply from Hays Travel - Belper
Thank you for taking the time to leave such lovely feedback, it was a pleasure to help you with this holiday! - Mia
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