Hays Travel - Beverley Reviews 

655
TrustScore 5 out of 5

4.9

33 Toll Gavel, HU17 9AA Beverley, GB


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Rated 5 out of 5 stars

Lizzie was brilliant from start to finish and did everything she could to find us our holiday as the one we wanted had sold out. Lizzie went through everything with us and found us a different holiday... See more

Company replied

Rated 5 out of 5 stars

Sally was very helpful and looked after us getting a good price, she is very knowledgeable and an extremely personable lady.

Rated 5 out of 5 stars

Toya was very friendly and professional. She was very patient with us whilst we were deciding on the actual holiday. Gave us options and talked us through the different resorts etc .Never felt pushy... See more

Company replied

Rated 5 out of 5 stars

We had previously booked a P&O Norwegian fjords cruise with Millie. She was really helpful and knowledgeable as we had never done a cruise before. We absolutely loved the cruise from start to fi... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 33 Toll Gavel, HU17 9AA, Beverley, United Kingdom

  • 01482 534771

4.9

Excellent

TrustScore 5 out of 5

655 reviews

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4.9

All reviews

(655)

124,458 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service from sally once again

Great service from sally once again. Beverly branch. Always with a smile really helpful 😊

November 25, 2025
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Reply from Hays Travel - Beverley

Thanks it was really great to see you both and always good along the way !

Rated 5 out of 5 stars

Mollie was absolutely wonderful at the…

Millie was absolutely wonderful at the beverley branch hull. So excited for our cruise

November 19, 2025
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Reply from Hays Travel - Beverley

Thanks for taking time to feed back to us your going to have a wonderful cruise

Rated 5 out of 5 stars

Great customer care from Millie

Great customer care from Millie. Easy booking process explained carefully all the way. Couldn’t be happier.

November 26, 2025
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Reply from Hays Travel - Beverley

Thanks we loved booking your holiday thanks for such a lovely review

Rated 5 out of 5 stars

Good for Helen

Helen sorted everything out for the cruise, cabins what were best for our requirements,transport to Southampton and back home.
Recommend Helen all the time to sort your holiday

November 16, 2025
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Reply from Hays Travel - Beverley

Thankyou for a lovely review, we love booking your holidays

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. Staff go above and beyond to ensure we get everything we want for our holiday.
Looking forward to another super holiday provided by Hays.
Thank you

November 13, 2025
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Reply from Hays Travel - Beverley

Brilliant, we love seeing you in store and booking your holidays

Rated 5 out of 5 stars

Amazing service

Amazing service. Amazing set of girls in Hays Beverley

November 7, 2025
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Reply from Hays Travel - Beverley

Thankyou for your lovely review and thankyou for continuing to support us

Rated 5 out of 5 stars

Helen the assistant who dealt we us.alt with us…

Helen the assistant who dealt with us explained everything very clearly and in terms we could understand,nothing was to much trouble,really looking forward to the cruise we booked and another in the future.

October 26, 2025
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Reply from Hays Travel - Beverley

Thanks for taking the timer to feed back to us we hope you enjoy your cruise

Rated 5 out of 5 stars

Very friendly staff that always go the…

Very friendly staff that always go the extra mile ( no pun intended) to make sure our holiday experience goes without a hitch. Always Knowledgeable and are really helpful with suggestions to make our holiday the best it can be. Thank you.

October 23, 2025
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Reply from Hays Travel - Beverley

Thanks for taking time to feed back to us its really appreciated

Rated 5 out of 5 stars

We are regularly using Hays travel in…

We are regularly using Hays travel in Beverley. They go out of the way to make sure we have the right holiday that fits our needs.

October 14, 2025
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Reply from Hays Travel - Beverley

Thank you so much for the review! We are always happy to help :)

Rated 5 out of 5 stars

For me, this is the best way to make travel arrangements …

For me, this is the best way to make travel arrangements because the booking experience is straightforward and I feel more confident that I am getting more personal support . Staff are helpful, knowledgeable and friendly and are able to answer my questions and offer advice.

September 24, 2025
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Reply from Hays Travel - Beverley

Thank you for the wonderful review! We are so happy to help :).

Rated 5 out of 5 stars

excellent team

excellent team, great knowledge very friendly

October 3, 2025
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Reply from Hays Travel - Beverley

Thank you for the lovely review!

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