Went in looking for a deal for Malta flying from Leeds/Bradford. After a good time spent at the Agents we found a flight but no hotel/b&b to go with it as as a package deal in the are we needed to be,... See more
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The staff are very helpful, gave us a choice of holidays within our price bracket and needs. No pushy sales process which I like. I know everything can be done online direct with Jet2 but I still like... See more
Great customer service. Was helpful and reassuring. Answered all our questions. Felt no pressure to book and was happy to go back once we had made a decision. Have booked online for years but will now... See more
Millie at Beverley branch answered my question about the cost of a cruise honestly. To my surprise the price was better than a large online company. She didnt try to hard sell but gave me time to w... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
33 Toll Gavel, HU17 9AA, Beverley, United Kingdom
- 01482 534771
4.9
Excellent
616 reviews
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Great customer service
Great customer service. Was helpful and reassuring. Answered all our questions. Felt no pressure to book and was happy to go back once we had made a decision. Have booked online for years but will now go into store.
May 10, 2026
A welcoming visit to enquire about a…
A welcoming visit to enquire about a holiday; Helen was very informative and guided us to find the holiday we were looking for.
A very good experience.
April 16, 2026
Millie has been great in helping me…
Millie has been great in helping me with my holiday
May 12, 2026
Helpful and friendly staff
The staff are very helpful, gave us a choice of holidays within our price bracket and needs. No pushy sales process which I like. I know everything can be done online direct with Jet2 but I still like the assurance that I've booked through a travel agent and that if there are any problems they will deal with them.
May 12, 2026
Malta trip
Went in looking for a deal for Malta flying from Leeds/Bradford. After a good time spent at the Agents we found a flight but no hotel/b&b to go with it as as a package deal in the are we needed to be, so ended up by purchasing a flight through travel agent and sorting accommodation ourselves separately. Adviser was very helpful though looking at all options available to us which included other airports.
May 1, 2026
Millie at Beverley branch .
Millie at Beverley branch answered my question about the cost of a cruise honestly. To my surprise the price was better than a large online company. She didnt try to hard sell but gave me time to work out complex travel arrangements. She talked me through my options on cabins and drinks packages.
The cruise is booked.
Thank you Millie for being so polite, informative and a pleasure to speak to.
Hays is the way to go! It will be next time!
May 8, 2026
Unprompted review
We were made to feel welcome by Helen…
We were made to feel welcome by Helen as soon as we walked in the door . She listened to our requests and spent time looking at various resorts .
We are very happy with the holiday we have chosen . Thank you Hays Travel.
April 22, 2026
Very helpful service
Millie answered all my questions and found me all I asked for ,very courteous and helpful.. Thankyou Millie. Booked over the phone after visiting the shop in Beverly
April 30, 2026
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At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
excellent service
The helpful staff mad it easy for us this is the second time we have used Hays Travel and will use them again in future. 😀
April 30, 2026
Reply from Hays Travel - Beverley
We're so glad our team made things easy for you. It's wonderful you've chosen us again, and we look forward to helping with future travel plans!
Very friendly and helpful agent
Very friendly and helpful agent. Tonya checked everything out for us, explained the options and then booked the holiday. All very straightforward and easy.
April 26, 2026
Friendly team
Great personal friendly service from all the girls. Always made welcome. Called in to pay a balance and booked another cruise 🚢😀
April 25, 2026
Reply from Hays Travel - Beverley
We appreciate you sharing your experience with us and we are happy to hear that you found our booking process professional and helpful.
Always book with Hayes.Very quick and…
Always book with Hayes.Very quick and efficient.Friendly staff.
April 23, 2026
Toya (agent) very polite
Toya (agent) very polite, professional and went the extra mile to accommodate our requirements …. Thank you 🤓
April 22, 2026
Great service
Great service, holiday options really helpful. I had a query after booking and my issue was dealt with immediately x Thanku so much
April 17, 2026
Hays Beverley
Always receive excellent service . We are always listened to and nearly all our requirements for a holiday are usually met. A friendly welcoming staff at the Beverley branch.
January 25, 2026
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