Lizzie was brilliant from start to finish and did everything she could to find us our holiday as the one we wanted had sold out. Lizzie went through everything with us and found us a different holiday... See more
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See what reviewers are saying
Sally was very helpful and looked after us getting a good price, she is very knowledgeable and an extremely personable lady.
Toya was very friendly and professional. She was very patient with us whilst we were deciding on the actual holiday. Gave us options and talked us through the different resorts etc .Never felt pushy... See more
Company replied
We had previously booked a P&O Norwegian fjords cruise with Millie. She was really helpful and knowledgeable as we had never done a cruise before. We absolutely loved the cruise from start to fi... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
33 Toll Gavel, HU17 9AA, Beverley, United Kingdom
- 01482 534771
4.9
Excellent
655 reviews
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Reply from Hays Travel - Beverley
Abosede Obadeyi,
We are so glad you enjoyed your experience. We appreciate your kind words about our staff.
Kind Regards
Hays Travel
Excellent service
Excellent service. All staff are pleasant and know regular customers. Willing to answer questions and make helpful suggestions. Booking was handled very efficiently by Helen.
April 10, 2026
Reply from Hays Travel - Beverley
We appreciate you sharing your experience with us. It's great to hear that you found our team helpful and efficient. We're pleased your booking process went smoothly.
Helen was very friendly and helpful
Helen was very friendly and helpful. We were more than satisfied with the service.
Thank you
April 2, 2026
Reply from Hays Travel - Beverley
Thankyou. We appreciate you taking the time to share your experience. We're so happy to hear that you found the service helpful and friendly.
Helped me to decide which way to go to…
Helped me to decide which way to go to Copenhagen .
April 2, 2026
Reply from Hays Travel - Beverley
Ruth Greenough,
We're glad we could help you plan your trip to Copenhagen. Thank you for your positive feedback!
Kind Regards
Hays Travel
Great experance from start to finish…
Great experance from start to finish would highly recomend them
March 26, 2026
Reply from Hays Travel - Beverley
Gordon Jenney,
Thank you for your kind words! We are delighted you had a great experience.
Kind Regards
Hays Travel
The staff are all very helpful and…
The staff are all very helpful and informative and Sally always goes the extra mile when we go in to the branch. She is always welcoming, helpful and friendly.
March 21, 2026
Reply from Hays Travel - Beverley
Alan,
Thank you for your wonderful 5-star review! We are so pleased to hear our team provided such helpful and friendly service.
Kind Regards
Hays Travel
Very knowledgeable member of…
Very knowledgeable member of staff.Helpful,put together a holiday of a life time for my family and I.
March 27, 2026
Reply from Hays Travel - Beverley
Lynda,
We are so pleased our team created a holiday of a lifetime for your family. Thank you for your kind words.
Kind Regards
Hays Travel
Reply from Hays Travel - Beverley
Mr R. Goforth.,
We appreciate your kind words. We are glad we could help.
Kind Regards
Hays Travel
Reply from Hays Travel - Beverley
maggie ,
We appreciate your kind words. We are glad we could help.
Kind Regards
Hays Travel
Both Toya & Sally were extremely…
Both Toya & Sally were extremely helpful, knowledgeable and patient.
Fun to deal with too
Please drop in hard copy of itinerary
March 17, 2026
Reply from Hays Travel - Beverley
Mr Stephen St.Quinton,
We appreciate your kind words! We are so happy to hear that you found our team helpful, knowledgeable, and patient. It was fun assisting you!
beverley, Hays Travel
Friendly staff that made you feel you…
Friendly staff that made you feel you mattered didnt rush us just wanted us to get the best we could get
March 14, 2026
Reply from Hays Travel - Beverley
Angela Horner,
We appreciate you sharing your kind words! We're so happy to hear that our team made you feel valued and helped you find the perfect fit.
beverley, Hays Travel
Reply from Hays Travel - Beverley
Brian,
We appreciate you taking the time to leave us such a kind review! We are so glad that you found our team helpful.
beverley, Hays Travel
Toya was patient and helpful she…
Toya was patient and helpful she listened to what we wanred. She guided us to the perfect cruise for our needs. I felt valued as a customer.
March 10, 2026
Reply from Hays Travel - Beverley
We appreciate you taking the time to share your experience. We're so happy to hear that we were able to guide you to the perfect cruise for your needs.
Brilliant staff
All staff are very good at what they do. So helpful and friendly a joy to visit your shop.
February 28, 2026
Reply from Hays Travel - Beverley
We appreciate your kind words! We are so happy to hear that you find our team helpful and friendly, and that you enjoy visiting us.
Reply from Hays Travel - Beverley
we are so glad you found our service relaxed and easy :)
Staff very helpful and friendly sorted…
Staff very helpful and friendly sorted out holiday that we wanted, very satisfied as always with Hayes
March 4, 2026
Reply from Hays Travel - Beverley
We are always happy to hear we sorted out the holiday you wanted, and you were satisfied :)
Reply from Hays Travel - Beverley
Dear Mr McCoy,
We appreciate you taking the time to leave us this great feedback; we are so happy to hear that we were helpful and informative.
beverley, Hays Travel
Excellent experience
I think that we may have met Helen a few years ago. As on that occasion, she couldn't have done more to track down and arrange the trip that I'd spotted on Facebook.
February 22, 2026
Reply from Hays Travel - Beverley
RobinAuty,
We're happy to hear that we could assist in arranging your trip! It's wonderful that our team member was able to help you find what you were looking for. Thanks for your feedback.
beverley, Hays Travel
Allie was very helpful indeed
Allie was very helpful indeed. Overall, it took quite a while to get things done but happy overall to have got everything sorted. Cost more than I was hoping, but that's life!
February 17, 2026
Reply from Hays Travel - Beverley
Christopher Bremer,
We appreciate your feedback and are so glad that everything was resolved. We're sorry it took longer than expected and that the cost was higher than you anticipated.
beverley, Hays Travel
Reply from Hays Travel - Beverley
Deb,
We appreciate you taking the time to share your positive experience. We're so glad that our service met your needs and expectations.
beverley, Hays Travel
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