Hays Travel - Beverley Reviews 

655
TrustScore 5 out of 5

4.9

33 Toll Gavel, HU17 9AA Beverley, GB


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Rated 5 out of 5 stars

Lizzie was brilliant from start to finish and did everything she could to find us our holiday as the one we wanted had sold out. Lizzie went through everything with us and found us a different holiday... See more

Company replied

Rated 5 out of 5 stars

Sally was very helpful and looked after us getting a good price, she is very knowledgeable and an extremely personable lady.

Rated 5 out of 5 stars

Toya was very friendly and professional. She was very patient with us whilst we were deciding on the actual holiday. Gave us options and talked us through the different resorts etc .Never felt pushy... See more

Company replied

Rated 5 out of 5 stars

We had previously booked a P&O Norwegian fjords cruise with Millie. She was really helpful and knowledgeable as we had never done a cruise before. We absolutely loved the cruise from start to fi... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 33 Toll Gavel, HU17 9AA, Beverley, United Kingdom

  • 01482 534771

4.9

Excellent

TrustScore 5 out of 5

655 reviews

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4.9

All reviews

(655)

123,986 reviews in the last 12 months

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Rated 5 out of 5 stars

Perfect Holiday Booking Experience

Helen took on board our holiday requirements very quickly and found a holiday that fully met our needs at a very competitive price.

February 18, 2026
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Reply from Hays Travel - Beverley

We are so happy we could find the perfect holiday for you at a great price! Thank you for your wonderful feedback; we appreciate it so much.

Rated 5 out of 5 stars

We like the face to face booking our…

We like the face to face booking our holiday
The staff were very nice and helpful as we are
not great with tech.

January 27, 2026
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Reply from Hays Travel - Beverley

We're happy to hear that you liked booking your holiday in person. It's great to know our staff were helpful.

Rated 5 out of 5 stars

Always book our holidays with Millie

Always book our holidays with Millie. She is brilliant and ensures we choose a great holiday.

January 11, 2026
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Reply from Hays Travel - Beverley

Thankyou Sandra for your lovely review, we will pass this on to Millie

Rated 5 out of 5 stars

Thanks Millie

Thanks Millie for your time and expertise to build us a great cruise package.

February 14, 2026
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Reply from Hays Travel - Beverley

We appreciate you sharing your experience and are happy we could use our expertise to build a great cruise package for you.

Rated 5 out of 5 stars

The person who helped us was very…

The person who helped us was very helpful and knowledgeable.

February 3, 2026
Hays Travel - Beverley logo

Reply from Hays Travel - Beverley

We appreciate you sharing your positive experience! We're so happy to hear that you found Helen helpful and knowledgeable.

Rated 5 out of 5 stars

Helen our travel advisor was very…

Helen our travel advisor was very friendly, professional and most of all patient as it took us a while to decide what we actually wanted from our holiday.
Would highly recommend the Beverley branch of Hays Travel .

February 10, 2026
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Reply from Hays Travel - Beverley

We appreciate you taking the time to share your experience.
We're so glad that you got the holiday booked that you wanted in the end. Thankyou

Rated 5 out of 5 stars

Knowledgeable & pleasant staff just…

Knowledgeable & pleasant staff just nice & easy

February 7, 2026
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Reply from Hays Travel - Beverley

We appreciate you taking the time to share. We are so happy to hear that you found Helen knowledgeable and pleasant.

Rated 5 out of 5 stars

Excellent customer service- Allie was…

Excellent customer service- Allie was fantastic and put together a great route 66 package. Very professional and hard working.

February 8, 2026
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Reply from Hays Travel - Beverley

We appreciate you taking the time to leave us such a complimentary review. We are so happy to hear that you enjoyed your experience and the package Allie put together for you.

Rated 5 out of 5 stars

We having been using HAYS travel in…

We having been using HAYS travel in Beverley for many years and always found the staff very helpful, this time it was Millie thanks Millie for everything!

February 7, 2026
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Reply from Hays Travel - Beverley

We appreciate your continued loyalty and are so glad to hear that you consistently find our team helpful. Thank you for your kind words!

Rated 5 out of 5 stars

Good customer service

Good customer service, Helen was very helpful in finding the best deal and holiday for us. The whole process was done in a clear and professional manner.

February 1, 2026
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Reply from Hays Travel - Beverley

Thankyou Dawn, pleased we found you a great holiday

Rated 5 out of 5 stars

A great service

Helen was very helpful and arranged a great holiday package at a good price.

February 6, 2026
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Reply from Hays Travel - Beverley

Thankyou for your review, this should be a great trip. I hope you have a fabulous time

Rated 5 out of 5 stars

Staff are very friendly and…

Staff are very friendly and professional, sorted our cruise booking for next year.

February 3, 2026
Hays Travel - Beverley logo

Reply from Hays Travel - Beverley

We appreciate you sharing your experience. We are so happy to hear that our staff were friendly and professional when booking your cruise.

Rated 5 out of 5 stars

Great service

Very efficient professional but friendly service.

January 31, 2026
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Reply from Hays Travel - Beverley

We're glad we could make your experience efficient, professional, with friendly service. Thank you for your kind feedback.

Rated 5 out of 5 stars

Excellent service by a young lady…

Excellent service by a young lady called Millie
Very helpful

January 25, 2026
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Reply from Hays Travel - Beverley

We appreciate you taking the time to leave us such a wonderful review. We are so glad our service was helpful.

Rated 5 out of 5 stars

A fantastic service!

A fantastic service from everyone in the store, but especially, Millie. Super friendly, attentive and personable. First class service, as always.

January 25, 2026
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Reply from Hays Travel - Beverley

Thank you for you kind feedback it's always a pleasure to book your holidays :)

Rated 5 out of 5 stars

Everything fantastic as usual

Everything fantastic as usual, already had a good idea which holiday we wanted to book, so all in all it took about 20mins to book and pay the deposit. Always book with hays beverley all the staff are very professional, helpful, polite and friendly.

January 13, 2026
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Reply from Hays Travel - Beverley

Thank you for you kind feedback it's always a pleasure to book your holidays :)

Rated 5 out of 5 stars

Thinking about booking a holiday? Drop in to your local HAYS

We had the fundamentals of a hoped for holiday in mind.
Dropped in at HAYS, a member of staff was immediately available and invited us to take seats at her desk.
In no time at all we were leaving with our holiday booking confirmed.

January 16, 2026
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Reply from Hays Travel - Beverley

We appreciate you sharing your experience. We're happy to hear that Allie was able to book you such a great holiday :)

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