Lizzie was brilliant from start to finish and did everything she could to find us our holiday as the one we wanted had sold out. Lizzie went through everything with us and found us a different holiday... See more
Company replied
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Lizzie was brilliant from start to finish and did everything she could to find us our holiday as the one we wanted had sold out. Lizzie went through everything with us and found us a different holiday... See more
Company replied
Sally was very helpful and looked after us getting a good price, she is very knowledgeable and an extremely personable lady.
Toya was very friendly and professional. She was very patient with us whilst we were deciding on the actual holiday. Gave us options and talked us through the different resorts etc .Never felt pushy... See more
Company replied
We had previously booked a P&O Norwegian fjords cruise with Millie. She was really helpful and knowledgeable as we had never done a cruise before. We absolutely loved the cruise from start to fi... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
33 Toll Gavel, HU17 9AA, Beverley, United Kingdom
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Great Team always helpful and communicated in a timely manner

Reply from Hays Travel - Beverley
Helen took on board our holiday requirements very quickly and found a holiday that fully met our needs at a very competitive price.

Reply from Hays Travel - Beverley
We like the face to face booking our holiday
The staff were very nice and helpful as we are
not great with tech.

Reply from Hays Travel - Beverley
Always book our holidays with Millie. She is brilliant and ensures we choose a great holiday.

Reply from Hays Travel - Beverley
Thanks Millie for your time and expertise to build us a great cruise package.

Reply from Hays Travel - Beverley
The person who helped us was very helpful and knowledgeable.

Reply from Hays Travel - Beverley
Helen our travel advisor was very friendly, professional and most of all patient as it took us a while to decide what we actually wanted from our holiday.
Would highly recommend the Beverley branch of Hays Travel .

Reply from Hays Travel - Beverley

Reply from Hays Travel - Beverley
Excellent customer service- Allie was fantastic and put together a great route 66 package. Very professional and hard working.

Reply from Hays Travel - Beverley
We having been using HAYS travel in Beverley for many years and always found the staff very helpful, this time it was Millie thanks Millie for everything!

Reply from Hays Travel - Beverley
Good customer service, Helen was very helpful in finding the best deal and holiday for us. The whole process was done in a clear and professional manner.

Reply from Hays Travel - Beverley
Helen was very helpful and arranged a great holiday package at a good price.

Reply from Hays Travel - Beverley
Staff are very friendly and professional, sorted our cruise booking for next year.

Reply from Hays Travel - Beverley

Reply from Hays Travel - Beverley

Reply from Hays Travel - Beverley
Excellent service by a young lady called Millie
Very helpful

Reply from Hays Travel - Beverley
A fantastic service from everyone in the store, but especially, Millie. Super friendly, attentive and personable. First class service, as always.

Reply from Hays Travel - Beverley
Everything fantastic as usual, already had a good idea which holiday we wanted to book, so all in all it took about 20mins to book and pay the deposit. Always book with hays beverley all the staff are very professional, helpful, polite and friendly.

Reply from Hays Travel - Beverley
We had the fundamentals of a hoped for holiday in mind.
Dropped in at HAYS, a member of staff was immediately available and invited us to take seats at her desk.
In no time at all we were leaving with our holiday booking confirmed.

Reply from Hays Travel - Beverley
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