Hays Travel - Beverley Reviews 

655
TrustScore 5 out of 5

4.9

33 Toll Gavel, HU17 9AA Beverley, GB


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Rated 5 out of 5 stars

Lizzie was brilliant from start to finish and did everything she could to find us our holiday as the one we wanted had sold out. Lizzie went through everything with us and found us a different holiday... See more

Company replied

Rated 5 out of 5 stars

Sally was very helpful and looked after us getting a good price, she is very knowledgeable and an extremely personable lady.

Rated 5 out of 5 stars

Toya was very friendly and professional. She was very patient with us whilst we were deciding on the actual holiday. Gave us options and talked us through the different resorts etc .Never felt pushy... See more

Company replied

Rated 5 out of 5 stars

We had previously booked a P&O Norwegian fjords cruise with Millie. She was really helpful and knowledgeable as we had never done a cruise before. We absolutely loved the cruise from start to fi... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 33 Toll Gavel, HU17 9AA, Beverley, United Kingdom

  • 01482 534771

4.9

Excellent

TrustScore 5 out of 5

655 reviews

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4.9

All reviews

(655)

123,510 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

Great customer service. Was helpful and reassuring. Answered all our questions. Felt no pressure to book and was happy to go back once we had made a decision. Have booked online for years but will now go into store.

May 10, 2026
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Reply from Hays Travel - Beverley

Mandy Bridges,

We're so glad to hear you had such a positive experience and felt comfortable making your decision. We look forward to welcoming you in-store for future bookings!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

A welcoming visit to enquire about a…

A welcoming visit to enquire about a holiday; Helen was very informative and guided us to find the holiday we were looking for.
A very good experience.

April 16, 2026
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Reply from Hays Travel - Beverley

Lynn,

We are so pleased you had a very good experience finding your holiday. We appreciate your kind words.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Millie has been great in helping me…

Millie has been great in helping me with my holiday

May 12, 2026
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Reply from Hays Travel - Beverley

Justine,

We are so pleased we could assist with your holiday plans. Thank you for your kind words.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Helpful and friendly staff

The staff are very helpful, gave us a choice of holidays within our price bracket and needs. No pushy sales process which I like. I know everything can be done online direct with Jet2 but I still like the assurance that I've booked through a travel agent and that if there are any problems they will deal with them.

May 12, 2026
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Reply from Hays Travel - Beverley

Christine Quinn,

We are so pleased to hear you had such a positive experience with our team. We appreciate your kind words and look forward to assisting you with future holiday plans!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Malta trip

Went in looking for a deal for Malta flying from Leeds/Bradford. After a good time spent at the Agents we found a flight but no hotel/b&b to go with it as as a package deal in the are we needed to be, so ended up by purchasing a flight through travel agent and sorting accommodation ourselves separately. Adviser was very helpful though looking at all options available to us which included other airports.

May 1, 2026
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Reply from Hays Travel - Beverley

MB,

We're glad to hear our adviser was very helpful in exploring all options for your Malta trip, even if a package wasn't available. Thank you for your positive feedback!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Millie at Beverley branch .

Millie at Beverley branch answered my question about the cost of a cruise honestly. To my surprise the price was better than a large online company. She didnt try to hard sell but gave me time to work out complex travel arrangements. She talked me through my options on cabins and drinks packages.
The cruise is booked.
Thank you Millie for being so polite, informative and a pleasure to speak to.
Hays is the way to go! It will be next time!

May 8, 2026
Unprompted review
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Reply from Hays Travel - Beverley

Judith Auton,

We are so pleased to hear we could assist you with your cruise booking. It's wonderful to know our team was informative and helpful. Thank you for your kind words!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Very helpful and quick

Very helpful and quick

April 26, 2026
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Reply from Hays Travel - Beverley

Mr Marsters,

We're glad you found us helpful and quick. Thank you for your kind words!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

We were made to feel welcome by Helen…

We were made to feel welcome by Helen as soon as we walked in the door . She listened to our requests and spent time looking at various resorts .
We are very happy with the holiday we have chosen . Thank you Hays Travel.

April 22, 2026
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Reply from Hays Travel - Beverley

Phil Tordoff,

We are so pleased to hear about your positive experience with us. It's wonderful that you are happy with your chosen holiday. Thank you for your kind words!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Very helpful service

Millie answered all my questions and found me all I asked for ,very courteous and helpful.. Thankyou Millie. Booked over the phone after visiting the shop in Beverly

April 30, 2026
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Reply from Hays Travel - Beverley

Sheila Trowsdale,

We're so glad we could assist you with your booking and provide excellent service. Thank you for your kind words!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

excellent service

The helpful staff mad it easy for us this is the second time we have used Hays Travel and will use them again in future. 😀

April 30, 2026
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Reply from Hays Travel - Beverley

We're so glad our team made things easy for you. It's wonderful you've chosen us again, and we look forward to helping with future travel plans!

Rated 5 out of 5 stars

Very friendly and helpful agent

Very friendly and helpful agent. Tonya checked everything out for us, explained the options and then booked the holiday. All very straightforward and easy.

April 26, 2026
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Reply from Hays Travel - Beverley

J Dennison,

We're so pleased we made booking your holiday easy and straightforward. Thank you for your kind words!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

As always

As always - perfect service and advice.

April 17, 2026
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Reply from Hays Travel - Beverley

Penelope Good,

Thank you for your kind words. We appreciate your feedback.

Kind Regards
Hays Travel

Rated 4 out of 5 stars

Professional booking and helpful

Professional booking and helpful

February 27, 2026
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Reply from Hays Travel - Beverley

We appreciate you sharing your experience with us and we are happy to hear that you found our booking process professional and helpful.

Rated 5 out of 5 stars

Always book with Hayes.Very quick and…

Always book with Hayes.Very quick and efficient.Friendly staff.

April 23, 2026
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Reply from Hays Travel - Beverley

Anne,

We are so glad you found our team friendly and efficient. Thank you for your kind words!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Toya (agent) very polite

Toya (agent) very polite, professional and went the extra mile to accommodate our requirements …. Thank you 🤓

April 22, 2026
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Reply from Hays Travel - Beverley

Mandy Buchanan,

We are so pleased to hear about your positive experience with our team. We appreciate your kind words.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Great service

Great service, holiday options really helpful. I had a query after booking and my issue was dealt with immediately x Thanku so much

April 17, 2026
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Reply from Hays Travel - Beverley

JacquelineFletcher,

We are so pleased that we could assist you with your holiday booking and resolve your query quickly. Thank you!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Hays Beverley

Always receive excellent service . We are always listened to and nearly all our requirements for a holiday are usually met. A friendly welcoming staff at the Beverley branch.

January 25, 2026
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Reply from Hays Travel - Beverley

Lesley Shimells,

We are so pleased to hear you consistently receive excellent service and that your holiday requirements are met. Thank you for your kind words!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Excellent all round

The lady, Millie, who dealt with us was excellent. She did exactly what we asked for. Was helpful, polite and friendly. She also asked us if we needed car parking which we didn’t think of, so she did that too. Brilliant.

April 17, 2026
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Reply from Hays Travel - Beverley

Maggie,

Thank you for your wonderful feedback! We're so pleased to hear we could assist you so effectively and anticipate your needs.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

The staff are always so helpful…

The staff are always so helpful nothings is too much trouble. We always get a great holiday organised.

April 17, 2026
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Reply from Hays Travel - Beverley

mary rutherford,

We are so pleased to hear this! Thank you for your kind words. We love helping you plan great holidays.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

As always very good service

As always very good service, Billie very helpful and nothing is too much bother. Thank you to everyone in Beverley.

April 9, 2026
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Reply from Hays Travel - Beverley

Mr Eamon Scott,

We truly appreciate your kind words! We are delighted to know our team provided excellent service.

Kind Regards
Hays Travel

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