Hays Travel - Bishop Auckland Reviews 

Very helpful as always and all was good service the girls are great

Very pleased with our visit yesterday to book a trip to Copenhagen. The lady we saw was extremely helpful and went the extra mile by checking out the distance of each hotel to the Christmas Markets and looking for places to eat around the hotels. She was also able to match the online price.

Jess was brilliant so accommodating, listened and did what we wanted .. 5* service from Jess as always 😘

Ellie was friendly, knowledgeable, and built a great report with us. We really enjoyed the consultation and got a brilliant deal.

Staff found us what we wanted

Jess was really good, very helpful, very informative, professional and friendly could not of asked for a better assistant

The lovely young lady, who was an apprentice, was very accommodating and polite . She weng above and beyond to help us in our quest for tge holuday we wanted. I cannot praise her enough. I hope you manage to offer her a permanent position

Great service from Francesca

Very helpful and pleasant staff. Very happy with service and booking process

Very helpful and friendly and booked our holiday quickly and efficiently.

Ellie was polite , courteous and very aware of our needs . Made the whole process of booking our holiday stress free.

Amy made our experience so easy such a pleasure dealing with her

Excellent help and advice on booking flights only to Switzerland and a holiday to Lanzarote . Being a mature customer Francesca gives me time with my decisions and guides me through the process with patience .

Becca is always helpful and goes over and above to find you a good deal.

We regularly (key confirmation, regularly), call ( at this fantastic holiday service provider), this starts at the BA branch of Hays Travel. The essential point here is ( we return only here and have done for 10 years or more), proof. The relevance here, is we have maintained our every want, wish and desire to secure our intended holiday on every visit. This had always been accomplished to our favourite destination with all the best packages at the most attractive price with all attachments included. With this in mind upon our arrival, the hospitality is ALWAYS extended by a warm greeting, where a welcome, that is genuine, hospitable moreover continually respectful understanding, kind with the friendliest smile that ascends the companies name to be a leader in holiday planning. This commencement of willingness begins from the moment you enter this business operation. From this, you are invited to sit with a company representative, ( well done Amy), where our request and requirements are met meticulously with the highest level of professional conduct. All the staff always extended effective and efficient public front facing service, moreover professional that is necessary to encourages faith and belief in every part of the planning process, to the final booking installations being made, well done. The friendly smile, alongside the willingness to help simply brings us back time and time again, this is where our holiday starts and we know our wishes and best interests are always at the heat of our discussion with each and everyone of them. Once again our holiday was planned, installed and extended with the very best service ( well done Amy), so everything we wanted was achieved and we left smiling as always. Hays travel staff open the dream door we love entering, others similarly I’m sure this is where regular people have their dream holiday created and delivered, this they achieve this hope with an abundance of success every time, fantastic job, congratulations to you all again, well done, know one does it better, simply the best, GOLD. Our point, you want a perfect holiday visit Hays travel staff and your wish will certainly begin just like our have always done from start to finish. Well done. Thanks 😊

Rebecca is always very thorough and so helpful😊

Lindsay was very helpful and it’s a pleasure to do business with

Becca makes booking our holiday so easy and enjoyable - thank you.

I was well looked after and found the holiday (cruise) I wanted at a good price. Everything was sorted for me, coach travel, cabin selection and drinks.

Have used hays travel at bishop Auckland for many years now and the staff are always polite helpful and explain everything that is happening they go through everything step by step as I am partially sighted and have organized airport assistance at Newcastle airport