Absolutely great service from Claire at Hays travel Blackpool, nothing was too much trouble and she made booking our holiday easy. Claire was very approachable and extremely knowledgeable. Excellent c... See more
Company replied
Location
Switch locationAsda Superstore, Travel Dept, Cherry Tree Rd, Marton, FY4 4PF Blackpool, GB
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Great customer service, professional, friendly, patient, walked into store and was greeted with a friendly smile, and asked how they could help. Pointed us in the direction of Derryn. There was quite... See more
Company replied
Really helpful stuff always snail on the face can’t do enough for you enjoy going in the friendly and they remember if you’ve been in before they remember you and really met you feel welcome and can’t... See more
Company replied
Claire was very inciteful about the holiday destination that we had seen displayed in the window when we were passing by. Claire was patient and took the time to tailor our holiday to suit our needs a... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Asda Superstore, Travel Dept, Cherry Tree Rd, Marton, FY4 4PF, Blackpool, United Kingdom
- 01253807243
4.9
Excellent
586 reviews
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Total cost including insurance and details of travel to the ship
Friendliness of the travel agent
Thoroughly explained about the holiday
August 2, 2026
Reply from Hays Travel - Blackpool
Hello Mrs Potter, thank you for leaving this 5* review. I am happy to hear you found us friendly and we explained everything to you. Thank you again for booking with us. Kieran
Thè sèrvicè i gʻoʻt ŵas fìst cĺàss
July 28, 2026
Reply from Hays Travel - Blackpool
Hello Toni, thank you for taking the time to leave this review. I am happy to hear you received great service from Wayne. Thank you again for booking with us. Kieran
Wayne was wonderful so help full no…
Wayne was wonderful so help full no more to be said.
August 1, 2026
Reply from Hays Travel - Blackpool
Hi Mr Jones, I am happy to hear Wayne was wonderful thank you for leaving this great feedback we will ensure this is passed over to him & thank you again for booking with us. Kieran
The helpful staff
The helpful staff, confidence with booking with hayes. Quick & seamless.
August 4, 2026
Reply from Hays Travel - Blackpool
Hi Michael thank you for your feedback im glad you found the team helpful and we got it all sorted for you. We hope you enjoy your cruise when the time comes, Wayne
Amazing service very friendly and kind…
Amazing service very friendly and kind well recommend xx
August 4, 2026
Reply from Hays Travel - Blackpool
Thank You Ann Marie for the lovely feedback means alot : i hope you enjoy your holiday when the time comes. Wayne
Reply from Hays Travel - Blackpool
Hello Mark, thank you for leaving this review for Wayne I am happy to hear everything was made easy and efficient. Thank you again for booking with us. Kieran
Reply from Hays Travel - Blackpool
Hello Mr Passey, thank you for leaving this review I will ensure this is passed over to Claire. Thank you again for booking with us. Kieran
frendly and easy service
July 23, 2026
Reply from Hays Travel - Blackpool
Hello Mr Berry, thank you for leaving this review I am happy to hear you found our service friendly and easy. Thank you again for booking with us. Kieran
Wayne was extremely helpful and…
Wayne was extremely helpful and efficient
And did what he promised to do with no delays.
July 29, 2026
Reply from Hays Travel - Blackpool
Hello Mr, Stacey. Thank you for taking the time to leave this review for Wayne. I am happy to hear you found the service extremely helpful. Thank you for booking with us. Kieran
First time i have used hayes and never…
First time i have used hayes and never will agaiin got over charged by 3 hundred ponds you say you wont be beaten on price whichis a false statement i will never use or recomend hayes travell
July 24, 2026
Reply from Hays Travel - Blackpool
Hello Mrs, Atkinson.
We’re very sorry to hear that you feel this way and that your experience has left you disappointed.
As explained, holiday prices are live and are always subject to change. Unfortunately, this means prices can increase or decrease at any time before a booking is confirmed.
When you raised your concerns, we did everything we could to reduce the cost of your booking further and were pleased that we were able to get the price much closer to the difference you had identified. During your visit to the branch, you expressed that you were happy with the service you received, and your kind gesture of bringing us cakes was greatly appreciated.
We’re genuinely sorry that the price had changed since the initial booking stage, and we understand how frustrating this can be. However, we’re pleased we were able to reduce the overall cost as much as possible.
I will be reaching out to you directly to see if there is anything further we can do to regain your trust and restore your confidence.
Kieran
Branch Manager
great staff nothing to much and a sense of humour
great staff, helping out as usual and giving his honest opinion on questions we asked, went beyond to help us
July 26, 2026
Reply from Hays Travel - Blackpool
Hello Mr, Hodkin.
Thank you for taking the time to leave this great review for Wayne. I am happy to hear Wayne went beyond to help you with the booking. Thank you again for booking with us. Kieran
Disney Paris - Wayne was very friendly helpful and…
Wayne was very friendly helpful and understood our needs, having a 6 year old needing additional support.
July 26, 2026
Reply from Hays Travel - Blackpool
Hi Andrew thank you for the Lovely feedback means alot, i hope you enjoy Disney and Paris when the time comes. Wayne
Excellent all round experience
Excellent all round experience, Claire who we dealt with was fantastic
July 20, 2026
Reply from Hays Travel - Blackpool
Hi Russell thanks for the lovely feedback i will make sure Claire is made aware, We hope you enjoy your holiday when the time comes, Wayne
Superb customer services from Blackpool…
Superb customer services from Blackpool branch. My travel rep went above and beyond to get what we wanted. Friendly and knowledgable. Thanks Wayne.
July 27, 2026
Reply from Hays Travel - Blackpool
Thanks for the lovely feedback Ant, glad we got it booked for you both, hope you enjoy when time comes, Wayne
Reply from Hays Travel - Blackpool
Thank you for the lovely feedback, the team will be pleased, we hope you enjoy your holiday. Wayne
Fantastic service
July 18, 2026
Reply from Hays Travel - Blackpool
Thank you for the lovely feedback Andrea. Wayne
they go above and beyond to help
Excellent service again from Wayne and staff, nothing is too much trouble , They go above and beyond to help Thank You
July 23, 2026
Reply from Hays Travel - Blackpool
Hello Mr Jones. Thank you for leaving this great review for Wayne. We are happy to hear you have received excellent service from us. Thank you for booking with us. Kieran
coundnt have been better looked after…
coundnt have been better looked after and gave us the extra mile with our holiday booking . thabk you x
July 23, 2026
Reply from Hays Travel - Blackpool
Hello Irene, thank you for taking the time to leave this review I am happy to hear we have looked after you for the booking. Thanks again for booking with us. Kieran
Very helpful useful information…
Very helpful useful information friendly advice Wayne advised us on a discount and gave us alternatives very good service
July 20, 2026
Reply from Hays Travel - Blackpool
Hi Mari thanks for the lovely feedback, means alot, hope you enjoy the cruise when the time comes, Wayne
Excellent once again
Absolutely great service from Claire at Hays travel Blackpool, nothing was too much trouble and she made booking our holiday easy. Claire was very approachable and extremely knowledgeable. Excellent customer service as always from Hays travel Blackpool. 100% recommend to our friends and family when looking at booking a holiday. Thank you Mr and Mrs Palmer
July 11, 2026
Reply from Hays Travel - Blackpool
Hi Stephanie, thank you for the lovely feedback on Claire i will pass this on, she will be pleased with such nice comments. We hope you enjoy your holiday Wayne
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