Hays Travel - Blandford Reviews 

430
TrustScore 5 out of 5

4.9

23 Salisbury Street, DT11 7AU Blandford, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Erin made booking our city break so easy. Her knowledge helped us pick a great hotel in an amazing location. Fantastic service

Company replied

Rated 5 out of 5 stars

Always use Hays travel (my local Branch being in Blandford Forum Dorset ) as all I need to do is give them the info and they do the rest, searching for best deals right through to the end result. Alw... See more

Company replied

Rated 5 out of 5 stars

Beth is always very, helpful, efficient and cheerful! We would always book with her at Hays as we have complete confidence in her expertise~!

Company replied

Rated 5 out of 5 stars

Beth - Blandford Office. What an asset Beth is! We booked two cruises via Beth following an expo at Huish Park in Yeovil in February 2025. She went above and beyond to make sure everything was p... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 23 Salisbury Street, DT11 7AU, Blandford, United Kingdom

  • 01258 451358

4.9

Excellent

TrustScore 5 out of 5

430 reviews

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4.9

All reviews

(430)

119,579 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service Hayes Travel Blandford

Rebecca who was principally dealing with us on booking our holiday, was very helpful and patient. I walked in with various ideas and we gradually narrowed it down over a few weeks and 12 emails to our booked destination.
She appeared knowledgeable using her tools and never tried to force me down a route.

December 21, 2025
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Reply from Hays Travel - Blandford

Good afternoon,

Thank you so much for leaving me a 5-star review. I'm so pleased we managed to get something confirmed for you and I'm sure you will have a fantastic time away :)

Thanks again!
Rebecca.

Rated 5 out of 5 stars

Efficient

As always booking with Hays Travel was easy, Rebecca was polite,friendly and efficient.

December 21, 2025
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Reply from Hays Travel - Blandford

Hi Dawn,

Thank you so much for leaving me a 5-star review. It was my pleasure to help you with your booking - not long to wait now! :)

Thanks again!
Rebecca.

Rated 5 out of 5 stars

Ellie was very helpful and answered all…

Ellie was very helpful and answered all our questions. A very pleasant young lady. The booking went well, so thank you for making it so easy.

December 18, 2025
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Reply from Hays Travel - Blandford

Good morning Mrs Butler,

Thank you so much for taking the time to leave such a wonderful review!

I am so pleased we managed to get your cruise booked so smoothly - I'm sure it'll be here in no time!

I look forward to speaking with you in the future :)

Kind regards,
Ellie

Rated 5 out of 5 stars

Far less stressful than trying to book ourselves!

We came in with a budget, rough dates and a vague request of "somewhere warm, not too far away" and came out with the perfect holiday!
If we had tried to do it ourselves from home, it would've been a very stressful weekend, full of anguish, indecision and frayed tempers. We wouldn't have been able to save much in the price either.
We shall be coming back for the next holiday!

December 7, 2025
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Reply from Hays Travel - Blandford

Hi Milly,

Thank you so much for your lovely review! It was a pleasure to meet you both and to book your exciting winter break. Not long to wait now! :)

Many thanks,
Rebecca.

Rated 5 out of 5 stars

Very safe pair of hands

So good to have all the arranging taken off my hands and put into another very safe pair

November 29, 2025
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Reply from Hays Travel - Blandford

Hi Alison, thank you so much for your review, and thank you for letting me take care of your very exciting trip away! Rebecca :)

Rated 5 out of 5 stars

Ellie and Beth helped me sort out a…

Ellie and Beth helped me sort out a cruise for my mum and me. Friendly and polite as always. Very helpful sorting out what we wanted.

November 26, 2025
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Reply from Hays Travel - Blandford

Good morning Paula,

Thank you for taking the time to leave this lovely review! We are always so pleased to get your bookings completed for you.

I'm sure you and your mum will have a fantastic time!

We look forward to speaking with you soon.

Kind regards,
Ellie and Beth :)

Rated 4 out of 5 stars

Trainee did very well as first time…

Trainee did very well as first time booking a cruise

November 26, 2025
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Reply from Hays Travel - Blandford

Good afternoon Mandy,

Thank you so much for this review, it was a pleasure booking with you!

I hope you have a lovely time away with your family,

Kind regards,

Erin

Rated 5 out of 5 stars

The staff are so helpful and always…

The staff are so helpful and always smiling. Very knowledgeable, a very good experience.

November 13, 2025
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Reply from Hays Travel - Blandford

Good morning Carole,

Thank you so much for your lovely review! It's always a pleasure to help book your holidays :)

Kind regards,
Beth

Rated 5 out of 5 stars

Madeira

Provided great help with booking my holiday.

November 13, 2025
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Reply from Hays Travel - Blandford

Hi Alex,

Thank you for the kind 5* review & I am glad we were able to help get this one booked for you :)

Kind regards,
Beth

Rated 5 out of 5 stars

Booking a cruise

Rebecca was extremely helpful, guided and informed me of my options with reguards to a cabin, organised disabled assistance and nothing seemed to much trouble for her. Contact throughout the day with information and all the relivant details. This is a first time for us booking a cruise and she made it so easy for us to get if all finalised.

November 11, 2025
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Reply from Hays Travel - Blandford

Hi Lena

Thank you so much for leaving me a 5-star review. It was my pleasure to help you book your first cruise - how exciting! :)

Thanks again!
Rebecca.

Rated 5 out of 5 stars

Welcoming helpful staff

Made to feel welcome by Ellie who took great pains to help me with my booking.

November 5, 2025
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Reply from Hays Travel - Blandford

Good afternoon Anthony,

Thank you so much for taking the time to leave this wonderful 5* review!

I am so pleased we managed to get your cruise all booked for you - sorry again for the trouble with our internet at the time and thank you for your patience in store.

I'm sure you'll have a great time away and I look forward to speaking with you in the future!

Kind regards,
Ellie :)

Rated 5 out of 5 stars

Ellie at Hays Blandford is fabulous

Ellie at Hays Blandford is fabulous.
I’ve booked a couple of trips away in the last few weeks. Elle was helpful and patient. Found me a deal that ticked my boxes and I booked. Will definitely use Hays Blandford again. Thanks c

October 28, 2025
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Reply from Hays Travel - Blandford

Good morning Sam,

Thank you so much for your lovely review!

I’m really glad I could help you find the right holidays that ticked all your boxes - It was a pleasure helping you!

Hope you have a fantastic time away — and I’ll look forward to seeing you soon.

Ellie :)

Rated 5 out of 5 stars

HAYS Blandford

Danielle is always professional and so happy. She makes it feel like you are already on holiday. Total trust in her advise and assistance.

October 12, 2025
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Reply from Hays Travel - Blandford

Good afternoon Mike, Thank you for taking the time to leave a 5* review. I really hope you are both looking forward to your holiday. Danielle

Rated 5 out of 5 stars

Very helpful staff

As always, the team in our local branch are welcoming and make all the required arrangements for our holiday.

October 29, 2025
Hays Travel - Blandford logo

Reply from Hays Travel - Blandford

Good afternoon Mr & Mrs Pitt-Kerby,

Thank you so much for your lovely review!

It was our pleasure to book your holiday for you. I'm sure you'll have an amazing time!

We look forward to seeing you soon.

Ellie :)

Rated 5 out of 5 stars

Everything was explained very clearly…

Everything was explained very clearly and the agent could not have been more helpful.

October 23, 2025
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Reply from Hays Travel - Blandford

Hi Colin, thank you for leaving us a 5-star review. It was my pleasure to book your first cruise - how exciting! 😊 Rebecca

Rated 5 out of 5 stars

Rebecca was very helpful and excellent…

Rebecca was very helpful and excellent at her job. A very pleasing experience thank you

October 23, 2025
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Reply from Hays Travel - Blandford

Hi Angie,

Thank you so much for your lovely review! It was a pleasure to book your holiday for you.

We look forward to seeing you soon :)

Rebecca

Rated 5 out of 5 stars

HOLIDAY ARRANGEMENTS…

REBECCA WHO MADE ALL THE NECESSARY ARRANGEMENTS WHILE WE WERE WITH HER WAS VERY HELPFUL AND EFFICIENT THE WHOLE TRANSACTION WAS A PLEASURE WE NOW LOOK FORWARD TO OUR HOLIDAYS NEXT YEAR

October 19, 2025
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Reply from Hays Travel - Blandford

Dear Brian & Pat,

Thank you very much for taking the time to leave a 5-star review for me. It has been my pleasure to book your exciting trips away! I hope you are looking forward to them! Rebecca 😊

Rated 5 out of 5 stars

Was made to feel welcome as soon as I…

Was made to feel welcome as soon as I walked in
Very informative

October 11, 2025
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Reply from Hays Travel - Blandford

Dear Tracey,

Thank you for your kind review, I'm glad I was able to help book your first cruise - how exciting!

Kind regards,
Beth

Rated 5 out of 5 stars

Very friendly and listened to what we…

Very friendly and listened to what we are eating on our holiday and finding the right place for our stay

October 9, 2025
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Reply from Hays Travel - Blandford

Dear Mrs Eastwood,

Thank you for your kind 5* review and I am glad we were able to assist with your holiday again this year.

Kind regards,
Beth

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