Hays Travel - Blandford Reviews 

430
TrustScore 5 out of 5

4.9

23 Salisbury Street, DT11 7AU Blandford, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Erin made booking our city break so easy. Her knowledge helped us pick a great hotel in an amazing location. Fantastic service

Company replied

Rated 5 out of 5 stars

Always use Hays travel (my local Branch being in Blandford Forum Dorset ) as all I need to do is give them the info and they do the rest, searching for best deals right through to the end result. Alw... See more

Company replied

Rated 5 out of 5 stars

Beth is always very, helpful, efficient and cheerful! We would always book with her at Hays as we have complete confidence in her expertise~!

Company replied

Rated 5 out of 5 stars

Beth - Blandford Office. What an asset Beth is! We booked two cruises via Beth following an expo at Huish Park in Yeovil in February 2025. She went above and beyond to make sure everything was p... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 23 Salisbury Street, DT11 7AU, Blandford, United Kingdom

  • 01258 451358

4.9

Excellent

TrustScore 5 out of 5

430 reviews

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4.9

All reviews

(430)

118,901 reviews in the last 12 months

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Rated 5 out of 5 stars

Hays Blandford always have a great result…

Always great experience when booking through Hays in Blandford staff very helpful and friendly

February 28, 2026
Hays Travel - Blandford logo

Reply from Hays Travel - Blandford

Good morning Iris, thank you so much for spending the time to leave us a 5* review!

I hope you have a great time away and I will speak with you soon,

Kind regards,
Erin

Rated 5 out of 5 stars

Beth helped us

Beth helped us, she was friendly, confident and obviously knew exactly what she was doing. She made great suggestions but was not overly pushy. Would thoroughly recommend.

February 22, 2026
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Reply from Hays Travel - Blandford

Good afternoon Mrs Pearce, thank you for leaving us such a lovely review. I really appreciate your kind words. Thank you - Beth

Rated 5 out of 5 stars

Knowledgeable

I found your team to be very knowledgeable of the destinations we was after and very helpful in all departments.

February 22, 2026
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Reply from Hays Travel - Blandford

Good afternoon Mr Draper, thank you for taking the time to leave a review, I am really pleased you are happy with the service received in store. I hope you are looking forward to your holiday. - Danielle

Rated 5 out of 5 stars

The girls in branch were so helpful

The girls in branch were so helpful, and patient with all my questions as so.eone going abroad for the first time.
They took time to explain everything and explore all the options before we made our decision.

February 21, 2026
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Reply from Hays Travel - Blandford

Hi Alison,

Thank you for your lovely review, I'm so glad we were able to help book your family holiday. I'm sure you will have an amazing time together.

Kind regards,
Beth

Rated 5 out of 5 stars

Excellent communications

February 12, 2026
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Reply from Hays Travel - Blandford

Good morning Mr Woods, thank you for taking the time to leave me a review. I am really pleased you were happy with the service received in store. See you soon, Danielle

Rated 5 out of 5 stars

A real firm that has lissened to our needs

Ellie has been so patient with all of ur disability needs. With so many updates we feel we have had a great experience.

January 31, 2026
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Reply from Hays Travel - Blandford

Good morning Carol,

Thank you for taking the time to leave this lovely 5* review.

I'm so happy to hear that your needs were met and that you had a great experience. I'm sure you will have a great time away!

Kind regards,
Ellie

Rated 5 out of 5 stars

Ellie was so friendly

Ellie was so friendly, knowledgeable and professional. She makes booking a holiday so much easier. Great experience!

February 5, 2026
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Reply from Hays Travel - Blandford

Hiya Christine,

Thank you for taking the time to leave this lovely 5* review!

I was more than happy to help, I can't wait to hear all about your trip when you get back!

Kind regards,
Ellie

Rated 5 out of 5 stars
Hays Travel - Blandford logo

Reply from Hays Travel - Blandford

Good morning Julie,

Thank you so much for taking the time to leave us a 5* review, it is very appreciated!

We are more than happy to help, and hope you have a lovely time away,

I look forward to speaking with you in the future!

Kind regards,
Erin

Rated 5 out of 5 stars

Ellie made it easy

Ellie, made choosing our holiday easy. Helped narrowing down our options and ensured all our requests were met.

Quick easy , helpful and put our minds at rest re check etc.

January 30, 2026
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Reply from Hays Travel - Blandford

Good afternoon Martin,

Thank you so much for taking the time to leave such a lovely review — it really is appreciated.

I’m delighted to hear that I was able to help with your holiday booking and put your mind at ease. I’m sure you’ll have a fantastic time away!

I look forward to speaking with you again in the future 😊

Kind regards,
Ellie

Rated 5 out of 5 stars

Couteous & helpful staff

January 23, 2026
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Reply from Hays Travel - Blandford

Good afternoon Peter,

Thank you so much for taking the time to leave this lovely review!

I am so pleased you are happy with the service you received.

I look forward to speaking with you in the future :)

Kind regards,
Ellie

Rated 4 out of 5 stars

Customer service is 100% top quality

Customer service is 100% top quality. They put you at ease by treating you with respect. Will always put Hays travel top of my list as my travel agent

January 18, 2026
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Reply from Hays Travel - Blandford

Hi Neil,
Thank you so much for this lovely review, I am glad we were able to help get another exciting trip booked for you.
Kind regards,
Beth

Rated 5 out of 5 stars

Rebecca was helpful and efficient and…

Rebecca was helpful and efficient and nothing was too much trouble.

January 14, 2026
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Reply from Hays Travel - Blandford

Hi Lynne! Thank you for taking your time to leave me a review, it is very much appreciated! It was my pleasure to help you book your exciting cruise. Rebecca :)

Rated 5 out of 5 stars

Thank you Erin for all your care

Thank you Erin for all your care, attention and enthusiasm for organising our next trip. As pensioners we are not as quick to learn now so having Hays to guide us on our travels is just what we need ✈️✈️

January 20, 2026
Hays Travel - Blandford logo

Reply from Hays Travel - Blandford

Good morning Marion,

Thank you for taking the time to leave us a 5* review!

I was more than happy to help, I can't wait to hear all about your trip when you get back!

Kind regards,
Erin

Rated 5 out of 5 stars

First class customer service

The customer service we received was first class, we had a lot of questions but everything was clearly answered and the best options were explained and offered in a most professional manner

January 18, 2026
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Reply from Hays Travel - Blandford

Good morning Keith,

Thank you for leaving us a 5* review!
I'm so pleased you were happy with the service you received, I hope you have an amazing time away!
I look forward to speaking to you soon,

Kind regards
Erin

Rated 5 out of 5 stars

very good will allways book with you…

very good will allways book with you danielle in blandford was very helpfull she looked after us well every time we call in

January 11, 2026
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Reply from Hays Travel - Blandford

Good afternoon,

Thank you leaving a 5* review. We love booking all of your cruises and I hope you are looking forward to it. Thank you again for coming back to us.
Danielle

Rated 5 out of 5 stars

Rebecca was very helpful

Rebecca was very helpful and listened to what we wanted. We booked our holiday and she did everything for us.

January 7, 2026
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Reply from Hays Travel - Blandford

Hi Sally, thank you so much for taking the time to leave me a 5-star review. I'm so glad we managed to find the perfect option for you both. Have a fantastic time away! :) Rebecca

Rated 5 out of 5 stars

Excellent service

Excellent service, we let Danielle know what we wanted and when. She came up with an excellent holiday to meet our Safari & Beach holiday requirements.
Excited for new adventures in 2028.
Very grateful

January 8, 2026
Hays Travel - Blandford logo

Reply from Hays Travel - Blandford

Good morning Desiree,
Thank you for taking the time to leave us a lovely 5* review.
I hope you are looking forward to all of your planned adventures.
See you soon,
Danielle

Rated 5 out of 5 stars

Excellent customer service

Very helpful advisor. Helped us narrow down our choices and book our holiday plus extras. Excellent customer service.

December 30, 2025
Hays Travel - Blandford logo

Reply from Hays Travel - Blandford

I appreciate you taking the time to leave such a wonderful review! It was my absolute pleasure to get your exciting holiday booked. Thank you very much. Rebecca :)

Rated 5 out of 5 stars

More river cruising.

We use the Blandford Hays travel a lot. They are always friendly, knowledgeable, polite and efficient. We always come away having booked the perfect holiday.

December 30, 2025
Hays Travel - Blandford logo

Reply from Hays Travel - Blandford

Dear Mrs Bryning,
Thank you for your kind review.
I am so pleased we were able to assist in booking another exciting river cruise for you, I am sure you will have an amazing time.
Kind regards,
Beth

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