Always use Hays travel (my local Branch being in Blandford Forum Dorset ) as all I need to do is give them the info and they do the rest, searching for best deals right through to the end result. Alw... See more
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See what reviewers are saying
Erin made booking our city break so easy. Her knowledge helped us pick a great hotel in an amazing location. Fantastic service
Company replied
Beth is always very, helpful, efficient and cheerful! We would always book with her at Hays as we have complete confidence in her expertise~!
Company replied
Beth - Blandford Office. What an asset Beth is! We booked two cruises via Beth following an expo at Huish Park in Yeovil in February 2025. She went above and beyond to make sure everything was p... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
23 Salisbury Street, DT11 7AU, Blandford, United Kingdom
- 01258 451358
4.9
Excellent
430 reviews
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outstanding
Erin and Ellie were outstanding. Great to have actual people to listen and help.
April 26, 2026
Reply from Hays Travel - Blandford
Good afternoon Rob,
Thank you so much for taking the time to leave this lovely 5* review!
I am so pleased we were both able to help get your Summer Holiday booked; I'm sure you will all have a fantastic time!
I look forward to speaking with you in the future :)
Kind regards,
Ellie & Erin
Customer service was excellent
Customer service was excellent. Holiday sorted. Valuable advice given.
April 26, 2026
Reply from Hays Travel - Blandford
Good afternoon,
We appreciate you booking with us and for your lovely review. We are so pleased we could help you sort your holiday.
Kind Regards
Beth :-)
I was given all the help and advice I…
I was given all the help and advice I needed before making my booking - and then with the actual booking itself.
Ellie couldn’t have been friendlier or more helpful, making the whole experience very easy. I was even offered coffee!
April 20, 2026
Reply from Hays Travel - Blandford
Good afternoon,
We're happy to hear that the assistance and guidance you received made your booking experience so easy. It's great that our team's friendliness was appreciated. Thank you for your feedback.
Kind Regards
Ellie :-)
Very friendly with excellent knowledge…
Very friendly with excellent knowledge of the resort so enabled us to book a holiday with confidence
April 1, 2026
Reply from Hays Travel - Blandford
Good morning,
Thank you for your kind review, I'm glad we were able to assist with your booking!
Kind regards,
Beth
I had a very warm welcome
I had a very warm welcome by a lovely young lady called Erin, she was so kind and friendly, as was all the staff at Hays, Erin gently guided me through all the details in my booking for my cruise, she really was so patient nothing was too much trouble.
On the whole my experience with hays was fantastic and I look forward to using you again for future holidays.
April 12, 2026
Reply from Hays Travel - Blandford
Good morning Teresa, thank you so much for leaving such a lovely review! I was more than happy to find you the perfect option, you're going to have an amazing time! I look forward to catching up with you soon :) Erin
Erin from the Blandford branch was…
Erin from the Blandford branch was fantastic so helpful and knowledgeable. Lovely lady to deal with
April 11, 2026
Reply from Hays Travel - Blandford
Good afternoon Clare, thank you so much for spending the time on leaving such a lovely review! I hope you have a brilliant time away celebrating :) Erin
Customer service at blandford was…
Customer service at blandford was fantastic. All the ladies in the office are extremely knowledgeable and helpful. Erin was great very patient and sorted out our booking very well. Thank you all
April 5, 2026
Reply from Hays Travel - Blandford
Good morning Mrs Runcieman, thank you for spending the time for leaving such a lovely review! I was more than happy to help, and I hope you have a lovely time away :) Erin
Travel agent didn’t know what she was…
Travel agent didn’t know what she was doing at all.
April 1, 2026
Reply from Hays Travel - Blandford
Good afternoon Mrs Izzo,
Thank you for taking the time to provide feedback.
We’re sorry to hear that your recent experience didn’t meet expectations. On this occasion, you were assisted by a member of our team who is currently in training as part of an apprenticeship programme, and they were working under supervision on a task that was new to them.
We appreciate that this may not have been clear at the time, and we apologise if this affected your confidence in the service you received. Supporting new team members is an important part of maintaining a high standard of service, and all work is overseen to ensure accuracy and support.
As discussed during our recent phone conversation, we value you taking the time to speak with us directly, and your feedback has been shared with the team to help us continue improving both training and customer experience.
If there’s anything further you’d like to discuss, please do not hesitate to get in touch.
Kind regards,
Danielle
Quick and helpful
Walked in and was out again within an hour with a holiday booked.
Booked through Hays Blandford twice now and had Beth both times. Very knowledgeable and helpful making booking the holiday so much easier!
Thankyou!
March 28, 2026
Reply from Hays Travel - Blandford
Hi Lauren & Tim,
Thank you so much for your kind review. I'm so glad I have been able to help with your holiday bookings!
Kind regards,
Beth
Reply from Hays Travel - Blandford
Good afternoon, thank you for taking the time to leave a review. We hope you are all looking forward to your cruise - Danielle :-)
I have booked holidays with over 3…
I have booked holidays with over 3 branches and the level of customer service is exemplary. Keep up the good work
March 22, 2026
Reply from Hays Travel - Blandford
Hi Melanie,
Thank you for your kind review, I'm so pleased we were able to help get this holiday booked for you. Thank you for your loyalty!
Kind regards,
Beth
Ellie is an amazing Ambassador for Hays Travel
Ellie is an amazing Ambassador for Hays travel. Nothing was to much trouble.
March 22, 2026
Reply from Hays Travel - Blandford
Good afternoon Mrs Follett,
Thank you so much for taking the time to leave this lovely 5* review!
It was an absolute pleasure helping you get your cruise booked — you’ll be sailing away before you know it! 🚢
I look forward to speaking with you again soon.
Kind regards,
Ellie
A friendly and knowledgeable experience…
A friendly and knowledgeable experience booking with Danielle at the shop in Blandford.
March 21, 2026
Reply from Hays Travel - Blandford
Good afternoon,
Thank you for taking the time to leave me a review. It was a pleasure to help you with your forthcoming cruise and I hope you are both looking forward to it.
See you soon,
Danielle
The young lady who helped me was very…
The young lady who helped me was very supportive
March 7, 2026
Reply from Hays Travel - Blandford
Good afternoon,
Thank you for taking the time to leave me a 5* review. I am really pleased you were happy with the service you recieved in store.
See you soon,
Danielle
Reply from Hays Travel - Blandford
Good morning Mrs Evans, thank you for taking the time to leave me a lovely review! I hope you have a fantastic time away and I look forward to speaking to you soon - Erin
I would like to commend Ellie for her…
I would like to commend Ellie for her professionalism and knowledge. She was consistently polite and courteous, and her approach made the entire booking process both smooth and enjoyable. Her high standard of customer service is greatly appreciated.
March 5, 2026
Reply from Hays Travel - Blandford
Good afternoon Mr Jenkins,
Thank you so much for taking the time to leave this wonderful 5* review.
I’m so pleased to hear that you were happy with the service I provided, and I really hope you have an amazing time on your holiday.
I look forward to speaking with you again soon.
Kind regards,
Ellie
Danielle at Hays travel is an…
Danielle at Hays travel is an exceptional lady, going the extra mile to find just the right holiday at the right price! I have nothing but praise for her!
March 12, 2026
Reply from Hays Travel - Blandford
Good morning Maggie, thank you for taking the time to leave me a review. I am so glad we managed to get this sorted for you and your sisters, your going to have the best time!! As always, I appreciate your repeat custom. See you soon, Danielle
Reply from Hays Travel - Blandford
Hi Tina,
Thank you for your kind review, I'm glad I was able to help book a lovely holiday for you.
Kind regards,
Beth
Excellent service
Excellent customer service and very patient with our constant alterations!
March 3, 2026
Reply from Hays Travel - Blandford
Good afternoon Louisa,
Thank you so much for taking the time to leave this lovely 5* review!
I'm so pleased you're happy with the service you received. It was a pleasure to look into this and get this all booked for you - I'm sure you'll have a fantastic time away :)
I look forward to speaking with you in the future.
Kind regards,
Ellie
Efficient and friendly
Efficient, said what they would do to help and did it well and when they said they would. Very happy.
March 10, 2026
Reply from Hays Travel - Blandford
Good morning Louise, Thank you for taking the time to leave me a 5* review. I am really pleased you are happy with what we found and I hope you are looking forward to your holiday. See you soon, Danielle
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