Hays Travel - Blandford Reviews 

426
TrustScore 5 out of 5

4.9

23 Salisbury Street, DT11 7AU Blandford, GB


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Rated 5 out of 5 stars

Always use Hays travel (my local Branch being in Blandford Forum Dorset ) as all I need to do is give them the info and they do the rest, searching for best deals right through to the end result. Alw... See more

Company replied

Rated 5 out of 5 stars

Beth is always very, helpful, efficient and cheerful! We would always book with her at Hays as we have complete confidence in her expertise~!

Company replied

Rated 5 out of 5 stars

I went in with some ideas and Danielle helped me to book a holiday to Iceland. It was all sorted out the same day and I was given helpful advice by Danielle.

Company replied

Rated 5 out of 5 stars

We saw an offer in the window, went in, sat down & booked it! An easy & totally stress free experience. Walked out on cloud nine! Leah was fantastic, knowledgeable & very efficient. Thankyou Hays Trav... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 23 Salisbury Street, DT11 7AU, Blandford, United Kingdom

  • 01258 451358

4.9

Excellent

TrustScore 5 out of 5

426 reviews

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4.9

All reviews

(426)

117,250 reviews in the last 12 months

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Rated 5 out of 5 stars

Knowledgeable assistance from staff…

Knowledgeable assistance from staff that do the job very well and sympathetically. Couldn't want for better/

June 27, 2026
Hays Travel - Blandford logo

Reply from Hays Travel - Blandford

Dear Mr Marchant,

Thank you for your kind feedback, I'm glad you were happy with the service received. It is always a pleasure to help book your holidays.

Kind regards,
Beth

Rated 5 out of 5 stars

Brilliant service thank you

Brilliant service thank you

June 20, 2026
Hays Travel - Blandford logo

Reply from Hays Travel - Blandford

Good afternoon Michael,

Thank you for taking the time to leave this lovely 5* review! I'm so pleased you are happy with the service you received.

I look forward to speaking with you in the future :)

Kind regards,
Ellie

Rated 5 out of 5 stars

Bethany really did her research really…

Bethany really did her research really well. All our questions were answered swiftly and efficiently. She was very patient with us!

June 12, 2026
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Reply from Hays Travel - Blandford

Dear Mr & Mrs Judd,

Thank you for your kind 5* review, I am glad I was able to help with another lovely holiday for you!

Kind regards,
Beth

Rated 5 out of 5 stars

What a pleasure to go into the shop and…

What a pleasure to go into the shop and book a holiday for us
Erin was fabulous and couldn’t be more helpful and very polite
Thanks so much for making our experience so special

June 12, 2026
Hays Travel - Blandford logo

Reply from Hays Travel - Blandford

Good afternoon Malcolm,

Thank you for spending the time on leaving such a lovely review!
It was a pleasure to book this holiday for you both, I hope you have a fantastic time away! Erin :)

Rated 5 out of 5 stars
Hays Travel - Blandford logo

Reply from Hays Travel - Blandford

Dear Mr Harding,
Thank you for your kind review, I am glad I was able to help with your booking!
Kind regards,
Beth

Rated 5 out of 5 stars

Beth - Blandford Office

Beth - Blandford Office.

What an asset Beth is! We booked two cruises via Beth following an expo at Huish Park in Yeovil in February 2025. She went above and beyond to make sure everything was plain sailing (no pun intended!).

We are based just outside of Taunton but will be making a special trip to your Blandford Office so that we can deal specifically with Beth again.

May 26, 2026
Unprompted review
Hays Travel - Blandford logo

Reply from Hays Travel - Blandford

Good morning,
Thank you so much for your lovely feedback, it is massively appreciated. I'm so pleased you have been happy with my service and I look forward to helping you with future holidays.
Kind regards,
Beth

Rated 5 out of 5 stars

Made the booking so easy

Made the booking so easy, so helpful and knowledgeable

May 13, 2026
Hays Travel - Blandford logo

Reply from Hays Travel - Blandford

Hi Mrs Osment,
Thank you for your kind review and I'm pleased we were able to help with another lovely holiday for you.
Kind regards,
Beth

Rated 5 out of 5 stars

Friendly looked at all options

Friendly looked at all options, eg different hotels and each ones amenities. Details about any added extras.

May 20, 2026
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Reply from Hays Travel - Blandford

Good afternoon,

I am so glad we could help you explore all your options and provide helpful information! Thank you for your feedback.

Kind Regards
Danielle

Rated 5 out of 5 stars

Booking process was easy and the…

Booking process was easy and the service and staff was excellent

May 17, 2026
Hays Travel - Blandford logo

Reply from Hays Travel - Blandford

Good afternoon,

We're so glad our booking process was easy and you were happy with the service. Thank you for taking the time to leave a review, it is much appreciated :-)

Kind Regards
Danielle

Rated 5 out of 5 stars

Staff was helpful and nice

Staff was helpful and nice, whole process from start to finish was easy and straight forward.

May 17, 2026
Hays Travel - Blandford logo

Reply from Hays Travel - Blandford

Good afternoon,

I am so glad to hear your positive feedback. Thank you for your kind words and taking the time to leave me a review.

Kind Regards
Danielle

Rated 5 out of 5 stars

As soon as we walked in we were greeted…

As soon as we walked in we were greeted with friendly smiles & greetings from all the staff which instantly made us feel seen , welcomed & relaxed. Beth then listened to what we wanted; checking the details as we went through each process , double checking we were happy. We were also offered a drink from Ellie which made us feel special! We came out with our booking complete & very big smiles on our faces. A great experience , thank you.

May 12, 2026
Hays Travel - Blandford logo

Reply from Hays Travel - Blandford

Good afternoon,

We appreciate your kind words! We are so happy to hear that you felt welcomed and relaxed from the moment you walked in, and that you had a great booking experience with us in store. Thank you for sharing your feedback.

Kind Regards
Beth :-)

Rated 5 out of 5 stars

Very helpful staff [ Ellie ] was great…

Very helpful staff [ Ellie ] was great made the booking clear and understanding and explained the whole package.
We were very satisfied and would recommend you to other people we know.
Thanks again looking forward to are cruise

May 3, 2026
Hays Travel - Blandford logo

Reply from Hays Travel - Blandford

Good afternoon Stephen,

Thank you so much for taking the time to leave this lovely review!

I'm glad I was able to help with your first cruise, I'm sure you will have a fantastic time!

I look forward to speaking with you in the future :)

Kind regards,
Ellie

Rated 5 out of 5 stars

As ever with the Blandford branch

As ever with the Blandford branch, it was
Efficient and met all our requirements for the cruise. The staff are always a pleasure to deal with and their knowledge is excellent.

May 5, 2026
Hays Travel - Blandford logo

Reply from Hays Travel - Blandford

Dear Mr Rix,

Thank you for your lovely review. It is always a pleasure to help book your holidays!

Kind regards,
Beth

Rated 5 out of 5 stars

Excellent booking experience once again

Excellent booking experience with Beth who was efficient, helpful & really understood what we were looking for. Always try to book through Hays travel when we can as always excellent knowledge & service. Thank you.

April 19, 2026
Hays Travel - Blandford logo

Reply from Hays Travel - Blandford

Dear Amanda,
Thank you so much for your lovely review, I'm glad I was able to help with an exciting holiday for you to look forward to.
Kind regards,
Beth

Rated 5 out of 5 stars

Amazing

Dani was amazing with my daughter and asked her what she was looking for in a holiday which was really personal and exactly what I was wanting booking with an agent in person. Was so straight forward and easy, takes the stresses out of doing it online!

April 23, 2026
Hays Travel - Blandford logo

Reply from Hays Travel - Blandford

Hi Charlotte,

I am so happy to hear that you and your daughter had a good experience and that the booking process was straightforward. It's great to know we took the stress out of planning your holiday and I hope you are looking forward to it!

See you soon,
Danielle

Rated 5 out of 5 stars

outstanding

Erin and Ellie were outstanding. Great to have actual people to listen and help.

April 26, 2026
Hays Travel - Blandford logo

Reply from Hays Travel - Blandford

Good afternoon Rob,

Thank you so much for taking the time to leave this lovely 5* review!

I am so pleased we were both able to help get your Summer Holiday booked; I'm sure you will all have a fantastic time!

I look forward to speaking with you in the future :)

Kind regards,
Ellie & Erin

Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent. Holiday sorted. Valuable advice given.

April 26, 2026
Hays Travel - Blandford logo

Reply from Hays Travel - Blandford

Good afternoon,

We appreciate you booking with us and for your lovely review. We are so pleased we could help you sort your holiday.

Kind Regards
Beth :-)

Rated 5 out of 5 stars

I was given all the help and advice I…

I was given all the help and advice I needed before making my booking - and then with the actual booking itself.
Ellie couldn’t have been friendlier or more helpful, making the whole experience very easy. I was even offered coffee!

April 20, 2026
Hays Travel - Blandford logo

Reply from Hays Travel - Blandford

Good afternoon,

We're happy to hear that the assistance and guidance you received made your booking experience so easy. It's great that our team's friendliness was appreciated. Thank you for your feedback.

Kind Regards
Ellie :-)

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