Karen talked us through different options when we visited on Sunday and was very helpful in aiding us in choosing where we wanted to go. She stayed late on the Monday to help us book our dream holiday... See more
Company replied
Location
Switch locationBluewater shopping centre, Bluewater Shopping Centre, DA9 9SJ Bluewater, GB
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Very good service l always get good service over the past 4 years l pay a visit with a plan for a holiday and your staff put my plan into reality. The staff at your bluewater branch are very professio... See more
Company replied
We arrived at Hays Bluewater and was welcomed by Gracie. She was brilliant… she listened to all we wanted and searched everywhere she could for the best price and to cater for our wishes. We also had... See more
Company replied
Rhona made the booking process so easy. She really took an interest in what I wanted from my holiday and carefully explained all my options. Thank you for being so helpful.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Bluewater shopping centre, Bluewater Shopping Centre, DA9 9SJ, Bluewater, United Kingdom
- 01322518798
4.9
Excellent
1K reviews
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Very helpful and booked for me
January 31, 2026
Reply from Hays Travel - Bluewater
Thank you for your lovely feedback
Kind regards
Karen
Friendly efficient service
February 6, 2026
Reply from Hays Travel - Bluewater
Thank you for your lovely feedback
Kind regards,
Louisa
Reply from Hays Travel - Bluewater
Thank you for your lovely feedback
Kind regards
Karen
Jocelyn. The agent Jocelyn wjas so informative
The agent Jocelyn was so informative, pleasant and professional.
January 21, 2026
Reply from Hays Travel - Bluewater
Thank you for your lovely feedback
Kind regards
Karen
Reply from Hays Travel - Bluewater
Thank you for your lovely feedback
Kind regards
Karen
We got the holiday we wanted no fuss…
We got the holiday we wanted no fuss and all sorted for us with no worries.
January 28, 2026
Reply from Hays Travel - Bluewater
Thank you for your lovely feedback
Kind regards,
Louisa
Will definitely recommend Jamie
Jamie was really knowledgeable and efficient. He put us at ease straight away and was able to advise us because of his experience. Would definitely go to see him again for a holiday and recommend to friends and family.
February 3, 2026
Reply from Hays Travel - Bluewater
We appreciate you taking the time to share your experience. We're so glad to hear that you found our service helpful, and we look forward to assisting you again in the future.
Kind regards,
Jocelyn
Jamie was excellent thank you so much…
Jamie was excellent thank you so much for your help and time
February 4, 2026
Reply from Hays Travel - Bluewater
Thank you for your lovely feedback
Kind regards
Millie
Reply from Hays Travel - Bluewater
Thank you for your lovely feedback
Kind regards,
Lauren
I had an excellent experience in Hayes Travel Bluewater
I had an excellent experience in Hayes Travel yesterday . Louisa was the agent who dealt with me organising a bespoke trip on the Bernina Express. She was friendly, welcoming and very organised. It took her over two hours working with a number of third-party agents to organise the trip, which she completed with great patience. Louisa and her team (Jamie)gave me valuable information regarding the trip of which I am very thankful. I will certainly use this company again.
February 3, 2026
Unprompted review
Reply from Hays Travel - Bluewater
Thank you for your lovely feedback,
Kind regards,
Gracie
Easy to make the booking we wanted and…
Easy to make the booking we wanted and Jocelyn was really helpful. Thanks
February 2, 2026
Reply from Hays Travel - Bluewater
Thank you for your lovely feedback
Kind regards
Millie
Always very helpful and happy to help 👍
January 31, 2026
Reply from Hays Travel - Bluewater
Thank you for your lovely feedback
Kind regards
Millie
Reply from Hays Travel - Bluewater
Thank you for your lovely feedback
Kind regards
Millie
Lorraine was brilliant
Lorraine was brilliant, really helpful and cheerful. Explained everything well and made us feel relaxed and welcome.
February 1, 2026
Reply from Hays Travel - Bluewater
Thank you for your lovely feedback
Kind regards
Millie
Such an easy travel agents to book…
Such an easy travel agents to book with. Super friendly helpful teams. Booked 2 holidays so far in 2026 with them
February 1, 2026
Reply from Hays Travel - Bluewater
Thank you for your lovely feedback
Kind regards
Millie
From the start of my visit to Hays…
From the start of my visit to Hays Travel Bluewater I felt at ease, I was welcomed with a smile and introduction.
Louise was very attentive and listened to what I wanted from my holiday, all the information I received was clear and concise. She was very helpful and made the experience worthwhile. Thank you.
January 31, 2026
Reply from Hays Travel - Bluewater
Thank you for your lovely feedback
Kind regards
Millie
Reply from Hays Travel - Bluewater
Thank you for your lovely feedback
Kind regards
Karen
Lovely lady jocelyn
Lovely lady jocelyn, very helpful and enjoy coming as we are welcomed ,and end on a high, having our holiday booked thanks hayes
January 30, 2026
Reply from Hays Travel - Bluewater
Thank you for your lovely feedback
Kind regards,
Louisa
Great attention to detail
Staff member was patient and knowledgable.
She took time to check with the tour operator and made sure all my questions were answered. She was very reassuring.
I would be happy to go there again.
January 23, 2026
Reply from Hays Travel - Bluewater
Thank you for your lovely feedback
Kind regards,
Louisa
Reply from Hays Travel - Bluewater
Thank you for your lovely feedback
Kind regards,
Louisa
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