Hays Travel - Bluewater Reviews 

Great patience was shown to us in finding a suitable holiday that ticked all the right boxes for us.

Overall very happy with the customer support given to us and we were even provided with refreshments whilst this was all being sorted out!

Gracie was very helpful and friendly

Staff welcoming and knowledgeable
A complicated booking for two special birthday celebrations a 21st and an 80th. Booking sorted the best way possible to suit my family needs
Thank you Layla

Lovely girl very helpful didn't wait long straight in and booked

Listened to what we were looking for, gave some great advice. The whole process was so easy

A big thank you to Kathleen who was brilliant,she took all the stress out of trying to book it ourselves,we are two older
Couples who had lots of questions, she was so helpful,she sorted everything for us
Would definitely go to hayes travel again
Many thanks

Walked into the shop and was recognised with a greeting straight away.
Was asked to sit down the lady found out were we wished to go and went through many sites before we chose the right one for us.
Nothing was too much trouble for her going back and forth.
It is the second time we have used the same shop and from both staff members we left with the right product for us.

Karen was very helpful and knowledgeable.

What made our experience great, Layla, she was simply the best ,very helpful, knew exactly how best to help and provided us with the perfect choices for us to pick our holiday.

Very helpful everyone worked as a strong team ,recommend.

First time I have used them. The service was excellent and Jocelyn, the young lady who completed our booking was friendly, very efficient and professional.

Karen was very friendly and professional. She spent a long time helping us to decide which was the best holiday for us.

All the staff were extremely helpful and pleasant and very efficient

Extremely helpful staff member her name was Layla and made the process very easy for me. I booked on the telephone and found it was very quick.

Layla shovlar at bluewater branch was absolutely amazing she found what we was looking for and very helpful so we’re off to New York by dream holiday.
Recommendations to everyone I know. If I book another holiday then I will see her.

We approached Gracie in your Bluewater branch with a vague idea of a tour to Andulusia. She was extremely helpful and dealt with every question we asked (and there were many - sorry Gracie!), and responded promptly, always keeping us informed of when she was available and the next step. We have now booked a tour with Newmarket tours, through Gracie at Hays and are very pleased with the choice and guidance we got. Thank you very much. Debbie & Steve

Welcoming, did not feel rushed, the team member we spoke to was polite and knowledgeable. Gave us good advice and ended with what appears to be a beautiful holiday

We went in to enquire about a holiday and the young lady Annie was very helpful we booked it

Millie was Professional helpful and friendly, put us instantly at ease and was very patient with are endless questions. first time booking through a travel agency and now I won’t go anywhere else.

Kathleen was very helpful in sourcing and organising our honeymoon
We turned up with a plan and a cruise that we liked Kathleen helped us find flights and Hotel for before and after the cruise including transfers from the airport she was very helpful and it was sorted very quickly