As always a friendly welcome from the lovely team at Blyth, especially Tracey & Kirsty who have lots of knowledge about finding the best holiday for me. They never make you feel that you're taking to... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fantastic service very helpful nothing was to much bother looking forward to booking more holidays in the future with the blyth branch. We have more holidays to book with Hays travel ppl
Company replied
Fantastic as always, Lauryn made us feel relaxed and answered all our questions with ease. Lovely team at Blyth. Holiday booked without the added stress. Lauryn was knowledgeable and extremely confide... See more
Company replied
Its our go to travel agents we won't go anywhere else . Tracey was fantastic she knows exactly what we require in terms of a holiday and try her best to hive us that all with a friendly genuine style... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
5 Regent Street, NE24 1LQ, Blyth, United Kingdom
- 01670 897175
4.9
Excellent
687 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Hays Travel - Blyth
Thank you so much Victoria, its always a pleasure! - Lauryn :)
Reply from Hays Travel - Blyth
Thank you so much Sheena for your lovely review, we really appreciate this! - Lauryn :)
Friendly helpful staff good customer…
Friendly helpful staff good customer relations and knowledge
November 6, 2025
Reply from Hays Travel - Blyth
Thank you so much for your lovely review and glad you were really happy with the service you received!
Tracey was so helpful
Tracey was so helpful, friendly and very professional.
Arranged our cruise exactly as we wanted followed up with extra requirements and kept me updated.
It is lovely in these days of technology to receive such an amazing face to face service knowing there is someone there to help if needed
October 30, 2025
Reply from Hays Travel - Blyth
Hi Eileen, thank you so much for your lovely review, we really appreciate it! It is always a pleasure getting you booked!
So the lady Lauren was so friendly
So the lady Lauren was so friendly. We booked last year with her loved our holiday so much we have booked again with Lauren very impressed she got us same area and hotel really impressed by price .
October 22, 2025
Reply from Hays Travel - Blyth
Aw Nichola, thank you so much for booking with me again. I really appreciate it and so glad you loved your holiday. It is my favourite place so really happy someone loves it as much as I do! - Lauryn :)
Very helpful 😃
October 19, 2025
Reply from Hays Travel - Blyth
Thank you for your lovely review David! :)
The rep was polite and helpful
The rep was polite and helpful. She answered any Questions I had. She is an asset to your company and should be recognised for it.
October 23, 2025
Reply from Hays Travel - Blyth
Thank you Mr Buckley, these are very nice words from you. It was a pleasure seeing you in branch and been able to get you a fab holiday :)
Great service
Great service, friendly staff, clean tidy bright shop, very helpful, informative
October 19, 2025
Reply from Hays Travel - Blyth
Thank you so much for your lovely review, it is always a pleasure getting you booked especially on such fantastic holidays! :) - Lauryn :)
The girls at my local Hays are polite
The girls at my local Hays are polite, professional and friendly. Prices are competitive. Would definitely recommend! 👍🏻
October 16, 2025
Reply from Hays Travel - Blyth
Thank you for your lovely review!
Reply from Hays Travel - Blyth
Thank you so much for your lovely review! We really appreciate this :)
Hays Travel Blyth always welcome you…
Hays Travel Blyth always welcome you with a smile & and whereever you may be thinking of going they do their best to make it happen. It is always good to be able to pop in or telephone when a query or question develops. With so many places closing it is good Hays are still keeping their branches open. Thank you.
September 19, 2025
Reply from Hays Travel - Blyth
Lovely kind words, always a pleasure to welcome you into branch! Thank you again :)
Reply from Hays Travel - Blyth
Thank you so much for your lovely review sandra, was such a pleasure to book you again! :) - Lauryn.
Reply from Hays Travel - Blyth
Thank you for your lovely review Jacqueline! we really appreciate your kind words :)
Excellent staff
Always very good honest and friendly staff. Helpful when booking a holiday or giving information about insurance.
September 21, 2025
Reply from Hays Travel - Blyth
Thank you for your review and lovely words, we really appreciate it!
Very knowledgable helpful pleasant …
Very knowledgable helpful pleasant lovely to talk too
September 19, 2025
Reply from Hays Travel - Blyth
Thank you Wendy, always a pleasure seeing you in branch :)
Holidays
Recommend Hays Travel Blyth as they go above and beyond. Thsnk you again Kirsty. Kuramathi Maldivs here we come December 2026
September 17, 2025
Reply from Hays Travel - Blyth
Thank you Susan for your kind words. it is always a pleasure getting you the right holiday. Exciting times ahead :)
Reply from Hays Travel - Blyth
Thank you very much for your lovely review regarding my service during booking your holiday. I hope you have a fantastic holiday & we are here for anything you both need in the time before! - Lauryn :)
Very helpful staff
Very helpful staff, who could not do enough for us. Highly recommend
September 4, 2025
Reply from Hays Travel - Blyth
Thank you so much Gillian for your lovely review, we really do appreciate it. We hope you have a fantastic holiday!
Great service
Great service. Staff spent time finding the holiday.Nothing was too much trouble for the staff.
September 1, 2025
Reply from Hays Travel - Blyth
Thank you Mrs Chandler for your lovely review. We hope you have a fantastic holiday and come home a winner. :)
Always book our holidays through Lauryn…
Always book our holidays through Lauryn at Blyth Branch always very polite and funny won't book anywhere else, Customer service is 10/10 very knowledgeable our 2 daughters and there partners always book there aswell now too!
August 31, 2025
Reply from Hays Travel - Blyth
Lee thank you so much for the lovely review, I really do appreciate this! Its always a pleasure seeing you and your family in branch and love hearing the stories about your holidays. :) - Lauryn :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.