We had a little hiccup with our holiday booked through you with Easyjet. We had to completely change our holiday due to being disappointed with Easyjet customer service however your staff at the Bosco... See more
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The lady we spoke with was very knowledgeable on the cruise we were looking for and took time to explain various things and her advice was immense. No question was a silly question as far as she was c... See more
Visited Rosie in Boscombe branch , to book a cruise and as always she was very helpful and friendly and makes it feel more like visiting a friend then going to a book a holiday .. really can’t recomme... See more
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Rosie Basford , your Boscombe manager is the very best. We booked a holiday to Asia after she crossed the tees and dotted the I’s having explained the conditions and advantages of the booking. Not onl... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
624 Christchurch Road, BH1 4BP, Boscombe, United Kingdom
- 01202 232081
4.9
Excellent
374 reviews
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Friendly & knowledgable
Friendly, knowledgeable staff. Nothing was a problem. Made aware of possible access issues. Advised of payment options.
July 19, 2026
Just went in to enquire and walked out holiday booked
The lady we spoke with was very knowledgeable on the cruise we were looking for and took time to explain various things and her advice was immense. No question was a silly question as far as she was concerned and she took time to answer all questions. To show how good Hayes travel are we only went in to only enquire and walked out with big smiles and a cruise booked !! Well done Hayes.
July 12, 2026
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Great customer service 👍🏻👍🏻👍🏻
Visited Rosie in Boscombe branch , to book a cruise and as always she was very helpful and friendly and makes it feel more like visiting a friend then going to a book a holiday .. really can’t recommend visiting Hays Travel Boscombe enough , always go the extra mile and coffee and cake 😊 .. A1+
July 15, 2026
Reply from Hays Travel - Boscombe
Thank you for your kind comments!
It is always so lovely to see you in store. I really appreciate your positive feedback, and I am so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your cruise!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Boscombe.
Thanks for booking the Hays Way!
Best Wishes
Rosie - Branch Manager, Hays Travel Boscombe
Amazing staff at this branch
We had a little hiccup with our holiday booked through you with Easyjet. We had to completely change our holiday due to being disappointed with Easyjet customer service however your staff at the Boscombe branch acted fast, in professional and friendly manner. Big shout out to Rosie and Tesh who were absolutely amazing! Keep up the great work and thank you very much for all your hard work!
July 5, 2026
Reply from Hays Travel - Boscombe
Thank you for your lovely comments!
I really appreciate your positive feedback, and I am so glad you were happy with my service here in branch, and that we were able to rebook your holiday for you.
Now you have booked, I hope that you are really looking forward to your holiday!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Boscombe.
Thanks for booking the Hays Way!
Best Wishes
Rosie - Branch Manager, Hays Travel Boscombe
Rosie Basford
Rosie Basford , your Boscombe manager is the very best. We booked a holiday to Asia after she crossed the tees and dotted the I’s having explained the conditions and advantages of the booking. Not only that she saved us money! She is so professional and knowledgeable in her work.
July 10, 2026
Reply from Hays Travel - Boscombe
Thank you for your lovely and kind comments! It is always so lovely to see you both in store.
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Boscombe.
Thanks for booking the Hays Way!
Best Wishes
Rosie - Branch Manager, Hays Travel Boscombe
A friendly company you can always rely on
A friendly, efficient, reliable service, Teshany booked our cruise to ensure it met all of our requirements with the minimum of fuss.
June 27, 2026
Reply from Hays Travel - Boscombe
Dear Ian,
Thank you so much for your kind words! It is always a pleasure. Best wishes, Teshany
Reply from Hays Travel - Boscombe
Thank you for your kind comments!
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Boscombe.
Thanks for booking the Hays Way!
Best Wishes
Rosie - Branch Manager, Hays Travel Boscombe
Paula was very helpfull in finding the…
Paula was very helpfull in finding the right cruise, very clear with explaining whst woukd be best for us
June 14, 2026
Reply from Hays Travel - Boscombe
Thank you for your lovely review and kind comments!
I really appreciate your positive feedback and so glad you were happy with Paula's service here in branch.
Now you have booked, I hope that you are really looking forward to your cruise!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Boscombe.
Thanks for booking the Hays Way!
Best Wishes
Rosie - Branch Manager, Hays Travel Boscombe
It’s always a pleasure to book our…
It’s always a pleasure to book our holidays in person at Hays. Yes we could do it online but the price is the same and we would miss the extra helpful info from the lovely friendly staff. Rosie was so helpful for our last minute cruise
June 13, 2026
Reply from Hays Travel - Boscombe
We are so glad that your experience in Boscombe was so positive! We can't wait to welcome you back into our store again soon! Best wishes, Teshany, Rosie and Maria ☀️✨
Brilliant service at Boscombe Hays…
Brilliant service at Boscombe Hays travel. We booked a safari, our first 'proper' holiday through a travel agent . Teshany guided us through the process, explaining all the options and answering our questions. It was an easy and enjoyable process. Shout out to Rosie and Maria as well who give the store such a welcoming atmosphere. We can't wait to book our next trip!!
May 31, 2026
Reply from Hays Travel - Boscombe
Thank you very much for your kind review! It was such a pleasure booking you on your first Safari :) Best wishes, Teshany, Rosie & Maria
I've used Hays for my last 3 trips
I've used Hays for my last 3 trips, primarily because off the staff,they just put it all together for you (simply) & it is because off the staff that I will continue to use Hays Travel,big thumbs up too Lucas.
May 16, 2026
Reply from Hays Travel - Boscombe
Thank you for your lovely review and kind comments!
I really appreciate your positive feedback and so glad you were happy with Lukas's service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Boscombe.
Thanks for booking the Hays Way!
Best Wishes
Rosie - Branch Manager, Hays Travel Boscombe
Teshany was great and helped make the…
Teshany was great and helped make the whole booking experience smooth
May 1, 2026
Reply from Hays Travel - Boscombe
Thank you for your lovely review. We hope you have a lovely holiday.
Best wishes
Rosie
Great experience
The two lady's that was involved booking my holiday were very friendly helpful and professional
May 9, 2026
Reply from Hays Travel - Boscombe
Thank you so much for your review Mr.Quick, it was a pleasure helping and we hope you have an amazing time away! Best wishes, Teshany & Jade
We were very pleased with the efficient…
We were very pleased with the efficient service we received in the booking of our cruise.
April 28, 2026
Reply from Hays Travel - Boscombe
Thank you for your lovely review. It is always so lovely to see you both in store!
Best wishes
Rosie
The staff at Hays Boscombe Branch are…
The staff at Hays Boscombe Branch are extremely knowledgeable and we are never disappointed with the service we get, thank you for your assistance in booking a Marella Christmas Cruise for later on this year.
April 28, 2026
Reply from Hays Travel - Boscombe
Thank you for your kind review. It is always so lovely to see you both in store!
Best wishes
Rosie
The young lady teshaney was very polite…
The young lady teshaney was very polite and good at her job .
April 22, 2026
Reply from Hays Travel - Boscombe
Thank you for your lovely review. We hope you have a lovely holiday.
Best wishes
Rosie
Thank you Rosie for returning
What made our experience great was that Rosie has returned from maternity leave, she understands her clientele a lot more than some of her peers.
Last year whilst she was away our two cruise finalisation was awful, therefore for this year, my instruction to my domestic manager was that if Rosie was not in the branch, then do not bother, as I could not go through that disorganisation again.
Thankfully Rosie was in branch and we are booked up with our cruise.
April 13, 2026
Reply from Hays Travel - Boscombe
Thank you for taking the time to send over this wonderful review about Rosie. I am sorry to hear you had some bad experiences in the past. Pleased to read though that Rosie got you booked and you are set for your next adventure. Thank you Jade
My Holiday that I had booked some time…
My Holiday that I had booked some time ago though Hays that I was so looking forward to was cancelled by coach company .
when I went in to Hays to try too get another Holiday
all the staff who helped me find another one ,were
so lovely to me and did all they could ,and found me
the perfect replacement . I was so happy.
So a huge thank you to them all over the last week
I have always had the same service when I booked with them before too.
March 17, 2026
Reply from Hays Travel - Boscombe
Thank you very much for your review! We are always happy to help and make sure you get the best out of your booking and holidays with us. Many thanks, Megan
Very friendly staff.
March 15, 2026
Reply from Hays Travel - Boscombe
Thank you for your lovely review Philip. Many thanks, Megan
Best place ever
The Lady we booked with very knowledgeable and helped with every request we had. Looking forward to already to go on this holiday. I booking with Hays for over 7 years and love the hassle free holiday.
March 4, 2026
Reply from Hays Travel - Boscombe
Thank you very much for your lovely review! Many thanks, Lilly
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