I was trying to find the perfect cruise and I was having trouble sorting it out. Carol rang me and even though it took her three hours to find the perfect one for me, she persisted until she found one... See more
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We had a little hiccup with our holiday booked through you with Easyjet. We had to completely change our holiday due to being disappointed with Easyjet customer service however your staff at the Bosco... See more
Company replied
I want to thank Teshany for sorting our holiday very quickly. She was really good at finding the holiday place we asked for, To tie up with my daughter inlaw holiday, So the last minute we are all t... See more
Company replied
Visited Rosie in Boscombe branch , to book a cruise and as always she was very helpful and friendly and makes it feel more like visiting a friend then going to a book a holiday .. really can’t recomme... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
624 Christchurch Road, BH1 4BP, Boscombe, United Kingdom
- 01202 232081
4.9
Excellent
382 reviews
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We are always welcomed with friendly…
We are always welcomed with friendly staff. Very helpful and we were able to book the holiday of our choice without a problem.
January 6, 2026
Reply from Hays Travel - Boscombe
Thank you for your kind review. I am so pleased you are always welcomed with friendly service. And that we managed to get the hotel you wanted.
Lilly- Travel consultant
Reply from Hays Travel - Boscombe
Thank you for your great review Graham! Many thanks, Megan :)
The staff were very polite
The staff were very polite, and patient, listened to what we wanted to plan, then went about looking for the most appropriate way of doing things,
December 18, 2025
Reply from Hays Travel - Boscombe
We appreciate your feedback and are so glad to hear that our staff were polite and patient while helping you plan. It's great we could find the best options for you.
Friendly service and clear advice from…
Friendly service and clear advice from Megan. Easy spread of payment, looking forward to our holiday.
December 27, 2025
Reply from Hays Travel - Boscombe
We appreciate you sharing your experience. We're happy to hear that you received friendly service and clear advice, and that you found the payment plan easy to manage.
Megan was really helpful.
Megan was really kind, patient and helpful. Also provided me with plenty of options until I found the perfect one. Thanks Megan.
December 4, 2025
Reply from Hays Travel - Boscombe
Thank you so much for your kind feedback! I’m really glad Megan could help you find the perfect option. I will pass this onto her. Lilly :)
Reply from Hays Travel - Boscombe
Thank you for your lovely review! It's much appreciated. Lilly :)
Reply from Hays Travel - Boscombe
Thank you for taking time to send over your comments, much appreciated :)
Reply from Hays Travel - Boscombe
Thank you for your review. It's always a pleasure booking your holidays! Lilly :)
Reply from Hays Travel - Boscombe
Thank you for your kind review. It's much appreciated. Lilly :)
Megan went out of her way to help
Megan went out of her way to help . Thank you Megan 😊
November 6, 2025
Reply from Hays Travel - Boscombe
Thank you for your lovely review. I will pass this onto Megan when she is back in :)
Lilly- Travel consultant
Very helpful and friendly service
Very helpful and friendly service. Would recomend them. Thanks again
November 4, 2025
Reply from Hays Travel - Boscombe
Thank you so much for your kind words - much appreciated, Karen.
Reply from Hays Travel - Boscombe
Thank you for your lovely review Alistair, Many thanks Megan :)
Excellent customer service at Hays…
Excellent customer service at Hays travel Boscombe branch
October 5, 2025
Reply from Hays Travel - Boscombe
Thank you for your lovely review! Many thanks, Megan :)
Excellent staff
October 11, 2025
Reply from Hays Travel - Boscombe
Thank you so much for your lovely review Antony :) Many thanks, Megan
every staff member steating me like a…
every staff member steating me like a friend ..it's a nice atmosphere and the job gets done
wel, done to the Boscombe branch
October 1, 2025
Reply from Hays Travel - Boscombe
Thank you very much for your kind review. Many thanks, Megan :)
Love paying monthly
Love paying monthly
Love the company
Put you at ease nothing to much and lilly was great.
September 23, 2025
Reply from Hays Travel - Boscombe
We agree too. It is such a great way to spread the cost isn't it. Thank you for these lovely comments :)
Very helpful staff
September 18, 2025
Reply from Hays Travel - Boscombe
Thank you very much for your 5* review :) Many thanks, Megan
Reply from Hays Travel - Boscombe
Afternoon Mr Salmon.Thank you so much for your kind words and for taking the time to share your experience with us on TripAdvisor! We're thrilled to hear that you had good service from our attentive staff, it’s always rewarding to know we’ve hit the mark. We truly appreciate your support and hope to welcome you back again soon!
Warm regards, Sharon
Lily was extremely helpful arranging my…
Lily was extremely helpful arranging my excursions and booking another cruise. She was very thorough and kind.
September 9, 2025
Reply from Hays Travel - Boscombe
Thank you so much for your lovely review! I'm so glad I could help arrange your excursions and assist with booking your next cruise. It was a pleasure meeting you!
Lilly- Travel consultant
I always go to Hays Travel for my…
I always go to Hays Travel for my holidays trips and bookings they are stunning and a very lovely staff
September 3, 2025
Reply from Hays Travel - Boscombe
Thank you so much for your kind words and continued support! We're thrilled to hear that you always choose Hays Travel for your holidays. It’s lovely to know you’ve had such positive experiences. We can’t wait to help you plan your next trip!
Lilly- Travel consultant, Hays Travel Boscombe
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