Quick, easy, no fuss, got the hotel, flights that we wanted a little bit pricey, more than we normally pay but other than that all was great the young girl that looked after, [ sorry i forgot her name... See more
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See what reviewers are saying
Exceptional service!! Friendly staff willing to go that extra mile to help you. There is no need to look elsewhere. Never disappointed. Absolutely amazing 10/10
Company replied
A very helpful young lady told her what we wanted and she found the perfect hotel and location. There was a work experience young lady with her just a shout out to say she was very friendly and made u... See more
Company replied
From our 1st contract anna-jo was amazing. I had spoken to diffent holiday companies and they were useless. Anna-jo looked into all my requests and ideas, extreamly efficiently. She was emailing and c... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Kirkgate shopping centre, BD1 1QT, Bradford, United Kingdom
- 01274 965 995
4.9
Excellent
589 reviews
Asks customers to review
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👍👍👍👍👍👍👍😊 Ok
July 12, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
i have been booking my holidays with…
i have been booking my holidays with hays travel for years and i have always been greeted with a big smile and a very warm welcome making me feel like family,staff are very informative and knowledgeable and always professional ,i wouldn,t go anywhere else
July 16, 2026
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday - Abigail
Excellent holiday
Excellent holiday. On a cruise for the first time and it was as good as everyone told us. Just booked another one with yourselves it was that good.
June 18, 2026
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday again - Abby
Exceptional service!
Exceptional service!! Friendly staff willing to go that extra mile to help you. There is no need to look elsewhere. Never disappointed. Absolutely amazing 10/10
July 15, 2026
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday again - Olivia x
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday - Olivia
A very helpful young lady told her what…
A very helpful young lady told her what we wanted and she found the perfect hotel and location. There was a work experience young lady with her just a shout out to say she was very friendly and made us feel welcome.
July 9, 2026
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday - Abigail
Straight forward no messing around…
Straight forward no messing around booked holiday all done within 20 mins .
July 8, 2026
Reply from Hays Travel - Bradford
It was a pleasure booking your holiday :) Thank you for the feedback -Olivia
Absolutely amazing experience answered…
Absolutely amazing experience answered all questions and all sorted out in a professional manner
July 3, 2026
Reply from Hays Travel - Bradford
Thank you for your feedback , Hope you have a great holiday :) - Abigail
Hayes Broadway, Bradford, excellent
Olivia was really knowledgeable and helped us find a deal in August that was cheaper than the one I had found for September!
July 5, 2026
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday - Olivia
Quick
Quick, easy, no fuss, got the hotel, flights that we wanted a little bit pricey, more than we normally pay but other than that all was great the young girl that looked after, [ sorry i forgot her name] was good she remembered me from January 2026, I was very impressed please pass this onto her. Thank you.
June 30, 2026
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday- Abigail
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday- Anna-Jo
Fantastic service and staff always…
Fantastic service and staff always smiling me and my family always book holidays from hays travel very helpful thank you will be booking soon again.
June 30, 2026
Reply from Hays Travel - Bradford
Thank you for your feedback :) Angela
Easy to deal with very professional I…
Easy to deal with very professional I got what I wanted
June 28, 2026
Reply from Hays Travel - Bradford
It was a pleasure booking your trip :) Thank you for your feedback - Phoebe
The young lady that helped us was very…
The young lady that helped us was very helpful and very friendly
June 28, 2026
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday - Anna-Jo
the lady who served me was very helpful…
the lady who served me was very helpful and a credit to hays travel and the shop itself was pleasant and nicely set out
June 24, 2026
Reply from Hays Travel - Bradford
Thank you for your feedback :) it was a pleasure booking your trip - Angela
The lady was OK to deal with even when…
The lady was OK to deal with even when I left and came back ten mins later.
June 23, 2026
Reply from Hays Travel - Bradford
Thank you for your feedback :) - Angela
Phoebe went through everything with us…
Phoebe went through everything with us and made it easy
June 20, 2026
Reply from Hays Travel - Bradford
It was a pleasure booking your trip :) Thank you for your feedback - Phoebe
Great and helpful staff
June 11, 2026
Reply from Hays Travel - Bradford
It was a pleasure booking your trip :) Thank you for your feedback - Phoebe
Staff were friendly n helpful which…
Staff were friendly n helpful which made the booking an easy process
June 14, 2026
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday - Olivia
Very good service and polite friendly…
Very good service and polite friendly staff always deliver good advise.all the staff at broadway bradford goes above and beyond.
June 11, 2026
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday - Lyndsey
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