Lyndsey at your Bradford store in Broadway! She was so genuinely lovely, very, very informative & really looked after us. We have now booked our very first cruise with you & needed some good adv... See more
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Outstanding customer service!! Incredible amazing staff who go above & beyond in providing total customer satisfaction!! I choose Hays everytime. Trustworthy, good value & never fail to deliver 👏 Oli... See more
Company replied
Went in to book a holiday as not been away for a while due to family reasons came out having got 2 breaks booked very happy the booking process very smooth and efficient
Company replied
The only reason I have Facebook is for the Hays Holiday suggestions but even then I will always e-mail Hays Bradford to see if they can do it as the Staff there(Massive shout out to Lyndsey and Oliv... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Kirkgate shopping centre, BD1 1QT, Bradford, United Kingdom
- 01274 965 995
4.9
Excellent
615 reviews
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Help full staff
April 22, 2026
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday - Abigail
Hiii I have travelled with hays for…
Hiii I have travelled with hays for years they are very welcoming and all the staff always have a smile 😃 and take time out to sort a holiday for you and your money and would like to thank phoebe for sorting my insurance 😊 she took time out for me with a smile and would like to thank all the staff at hays for doing a wonderful job keep smiling 😃😊 x
April 12, 2026
Reply from Hays Travel - Bradford
Thank you so much for you feedback :) Phoebe x
We always book our holidays with Hays…
We always book our holidays with Hays Teavel Bradford , lovely helpfull staff & direct debit option very good .
April 11, 2026
Reply from Hays Travel - Bradford
Thank you Melanie for your lovely feedback, we are just happy we were able to sort your next holidays out :) Lyndsey
Yet another holiday booked with the…
Yet another holiday booked with the fantastic team in Bradford Broadway nice and easy as usual many thanks to Abigail for her help 😀
April 3, 2026
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday - Abigail
Had a really useful appointment and…
Had a really useful appointment and managed to get a summer holiday booked. Anna Jo was really helpful and got all our needs met!
April 9, 2026
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday - Anna-Jo
Impressed by the layout of the travel…
Impressed by the layout of the travel centre
Very good service and my questions answered
wit a a full and clear explanation
My visit was completed in a pleasant manner
April 8, 2026
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday - Abigail
Helpful travel assistants
March 31, 2026
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday - Anna-Jo
Reply from Hays Travel - Bradford
It was a pleasure booking your holiday , Thank you for your feedback - Lyndsey :)
Only visited a few times.
Only visited a few times. Each time, we have been greeted as we have entered and been seen by someone very quickly. (this is much better than one or two places we have used in the past) The whole experience is very good and we will, hopefully, use you on many more occasions.
April 2, 2026
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday - Abigail
We was made to feel welcome on arrival
We was made to feel welcome on arrival, Olivia was very helpful.
We browsed through some holidays for mine and my partners first holiday together and we found the one!
Booked, paid for in full and we go in 39 days!! We're so excited, would definitely recommend.
March 31, 2026
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday - Olivia
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday
Anna-jo
Friendly staff very helpful and easy to…
Friendly staff very helpful and easy to deal with.
March 23, 2026
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday again - Abigail
Excellent service from Angela
Excellent service from Angela, went through every procedure and got the package I wanted....10/10
March 22, 2026
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday - Angela
Friendly and knowledgeable staff
March 10, 2026
Reply from Hays Travel - Bradford
It was a pleasure booking your holiday :) Thank you for your feedback - Anna-Jo
Great service at the Broadway store
Great service at the Broadway store , always a pleasing smile which is the best form of welcome
Always book a holiday whenever we visit,
March 13, 2026
Reply from Hays Travel - Bradford
Thank you for your feedback , It was a pleasure booking your holiday :) - Lyndsey
Great service
Olivia was great. She listened to our needs and found us two suitable holidays to chose from that makes 3 multigenerational holiday-ers happy.
March 11, 2026
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday - Olivia
Very helpful
The assistant Lyndsey was really helpful in store and and continued once I returned home answering all my queries and providing information in a timely manner
February 28, 2026
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday - Lyndsey
The travel agents at the Broadway…
The travel agents at the Broadway store, Anna-Jo and Lesley were amazing even though Anna-Jo was an apprentice she did all she could to help us fine our perfect cruise. She is going to be a fantastic travel agent. Lesley went above and beyond telling us about the places we could visit and recommended some trips and the ship to go on. An absolutely wonder full experience booking my sons cruise for his 18th birthday. We can not wait to go. Thank you.
March 7, 2026
Reply from Hays Travel - Bradford
Hi Suzanne, it was a pleasure in getting your holiday booked for your son's special birthday celebration! And Lyndsey says you are very welcome :) Anna Jo
Abigail from your Bradford branch has…
Abigail from your Bradford branch has done a amazing job for us and booked are next holiday to Italy 😊😊Thanks Gary /Ebbonie & Lucie
March 5, 2026
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday again - Abigail
Very helpful polite answered the…
Very helpful polite answered the questions you asked was a credit to gays would recommend them
March 5, 2026
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday - Abigail
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