Lyndsey at your Bradford store in Broadway! She was so genuinely lovely, very, very informative & really looked after us. We have now booked our very first cruise with you & needed some good adv... See more
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See what reviewers are saying
Outstanding customer service!! Incredible amazing staff who go above & beyond in providing total customer satisfaction!! I choose Hays everytime. Trustworthy, good value & never fail to deliver 👏 Oli... See more
Company replied
Went in to book a holiday as not been away for a while due to family reasons came out having got 2 breaks booked very happy the booking process very smooth and efficient
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The only reason I have Facebook is for the Hays Holiday suggestions but even then I will always e-mail Hays Bradford to see if they can do it as the Staff there(Massive shout out to Lyndsey and Oliv... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Kirkgate shopping centre, BD1 1QT, Bradford, United Kingdom
- 01274 965 995
4.9
Excellent
615 reviews
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Lyndsey your a star
Lyndsey is professional lovely caring person and aways looks at all the options available and the best prices and the best locations would definitely recommend using lyndsey she has a lot of patience when it comes looking for our holidays as it is a big family and friends booking all the staff are great happy to help and I have used Hays for over 20 years just booked a holiday for 2026 with lyndsey a big thank you from us all job well done 🥳🍾🎉😘😘 love from the butler family 😘😘😘 xxx
September 20, 2025
Unprompted review
Reply from Hays Travel - Bradford
Thank you for your feedback , It was a pleasure booking your holiday :) Lyndsey x
The lady was so friendly and helpful .
The lady was so friendly and helpful .
She explained everything really simple for us.
September 20, 2025
Reply from Hays Travel - Bradford
Thank you for your feedback - Olivia
Very good and professional service as…
Very good and professional service as always from the Bradford staff
September 17, 2025
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday -Abby
Abigail is professional and looks at…
Abigail is professional and looks at all the options available. They are all great staff and efficient. I have used Hays for 2 short trips and main holiday this year and plan to use them again for my next main holiday for 2026.
September 14, 2025
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday - Abby
Chloe from the broadway branch was…
Chloe from the broadway branch was absolutely amazing, nothing was a problem an absolute credit to the company
September 14, 2025
Reply from Hays Travel - Bradford
Thank you for your feedback :) - Chloe
Supported
Chloe helped us find a holiday and was very patient with us when we asked questions and even printed page for mum to read when she gets hone as she doesn't have Internet.
September 7, 2025
Reply from Hays Travel - Bradford
Thank you for your lovely feedback - Chloe
Very attentive and helpful
September 6, 2025
Reply from Hays Travel - Bradford
Thank you for your lovely feedback - Chloe
positive
Hi as you know booking Hoilday it’s very stressful time but our experience was very good she was very helpful make sure we get best deal chole wood was very helpful staff thanks for helping us
September 5, 2025
Reply from Hays Travel - Bradford
Thank you for your lovely feedback - Chloe
Simply the best travel agency
Good customer care.You wouldn't ask for more when staff take an extra mile to help and serve you ensuring that your needs are met.Thanks Olivia
...
August 23, 2025
Reply from Hays Travel - Bradford
Thank you for your lovely comments, i will pass this onto Olivia on her return. Lyndsey
Always receive a great level of service…
Always receive a great level of service from the team at Hays
August 26, 2025
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday - Abigail
Great service
The team are always really helpful and knowledgeable. We don't book with anyone else, great service.
August 21, 2025
Reply from Hays Travel - Bradford
thank you for your feedback :) It was a pleasure booking your holiday - Chloe
Superb service from the lovely lady…
Superb service from the lovely lady exceeded every expectations this lady think her name was lyndsey deserves every credit and is a superb ambassador to your company 5 star plus very professional and extremely friendly and polite brilliant experience will book again defo thanks ian
August 28, 2025
Reply from Hays Travel - Bradford
thank you for your feedback :) It was a pleasure booking your holiday - Chloe
Excellent
Just a. Good experience, very good customer service very friendly and professional couldn’t fault the booking, will be using again
August 26, 2025
Reply from Hays Travel - Bradford
It was a pleasure booking your holiday , Thank you for the review :) - Abby
Chloe dealt with my query and found…
Chloe dealt with my query and found exactly what I wanted she went down every avenue even when we went from 3 to 4 going on the trip.Explained everything will definitely be booking again with her
August 19, 2025
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday - Chloe
The young lady was very helpful
The young lady was very helpful, she catered for all our needs. I recommend anybody booking a holiday book it with hayes, the young lady Chloe was very professional x
August 19, 2025
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday - Chloe
The consultant took into account our…
The consultant took into account our wishes and our limits
August 19, 2025
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday - Chloe
Travel consultant Olivia helped us with…
Travel consultant Olivia helped us with our booking all the way. She even remembered us from last year!
August 16, 2025
Reply from Hays Travel - Bradford
Thank you for your feedback :) it was a pleasure booking your holiday - Olivia
Always really helpful and friendly…
Always really helpful and friendly would always book through Hays when looking for somewhere to travel to.
August 17, 2025
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday - Abby
Sylvia was amazing so helpful with our…
Sylvia was amazing so helpful with our booking. Answered all our questions and made the booking straight forward on a last minute holiday highly recommend.
Thanks again Sylvia
August 15, 2025
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday - Sylvia
A very helpful staff member called Abigail
Abigail in bradford was fabulous in helping us find our holidayb
August 14, 2025
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday - Abby
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