Lovely helpful staff After looking online for weeks on end they made booking our holiday easy
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As always Nicola and all the girls are very friendly and professional in helping us book our holidays. We always feel Nicola goes over and above in getting us the best deal she can and for that we a... See more
Company replied
Where do I start, recently booked our honeymoon with Nicola at Hays. Nicola went above and beyond our expectations, very attentive and made the experience feel special to say it was all done via... See more
Company replied
The travel agent Sue was very knowledgeable and gave great advice about things we hadn't thought about. We also upgraded because it gave us more benefits for not much more money. Sue was very patien... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
304 Twentywell Lane, S17 4QH, Bradway, United Kingdom
- 01144075195
4.9
Excellent
768 reviews
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Sue is just superb
Sue is just superb, wouldn’t consider booking a holiday with anyone else.
August 22, 2025
Reply from Hays Travel - Bradway
Thankyou for your kind review.
Sue and Chloe in the Bradway office…
Sue and Chloe in the Bradway office were very professional, helpful and efficient. They both went above and beyond to help us book our city break. They created a very relaxed and comfortable environment.
August 29, 2025
Reply from Hays Travel - Bradway
Thankyou for your kind review .
Polite courteous informative took time…
Polite courteous informative took time to listen gave numerous options and was given time to think over all options
Overall experience was excellent
Would recommend to others to go
August 19, 2025
Reply from Hays Travel - Bradway
Thank you so much for this great review!
Very satisfied
The service we received was friendly, knowledge based and skillfully presented.
August 22, 2025
Reply from Hays Travel - Bradway
Thankyou for your kind reply
Explained my holidays in every detail perfect …
She was very patient with me and explained everything in all details went out of their way to find the best times to fly and assisted on airport at 82 that's important
August 23, 2025
Reply from Hays Travel - Bradway
Thank you for your kind review
Reply from Hays Travel - Bradway
Thank you for your kind review
Always made to feel very welcome in the…
Always made to feel very welcome in the store and the knowledge of all the staff is fantastic. All the team are very friendly and patient and thorough whilst all the various options are chatted through and we are now looking forward to our Cruise to Norway/Fjords in May 2026 which was booked to help us celebrate our 30th Wedding Anniversary.
August 16, 2025
Reply from Hays Travel - Bradway
Thank you so much for your fantastic review! From the Bradway team
Reply from Hays Travel - Bradway
Thanks or your lovely review! Bradway Team.
Made booking exceptionally easy
Made booking exceptionally easy. Very helpful & knowledgeable
August 2, 2025
Reply from Hays Travel - Bradway
Thankyou for your lovely review! Bradway Team.
Bradway Hays travel Sheffield booked me…
Bradway Hays travel Sheffield booked me the holiday a very professional young woman called Sue. She was very patient
August 10, 2025
Reply from Hays Travel - Bradway
Thank you for your lovely review. Bradway Team!
HELPFUL STAFF AND GOOD COMMUNICATION
August 2, 2025
Reply from Hays Travel - Bradway
Thank you for your kind comments.
A Happy Holiday.9
We are so sorry that we haven't let you know how delighted we were to book both our holiday in Benidorm and Jen's Travel Assist. We do like our hotel on the promenade. We found your staff to be happy,helpful and provide an excellent service. We look forward to seeing you again soon to collect both our Boarding Passes and Euros. We did have a Smile!
August 1, 2025
Reply from Hays Travel - Bradway
Thank you for the lovely feedback.
Reply from Hays Travel - Bradway
Thank you for your lovely comment.
Reply from Hays Travel - Bradway
Thankyou for your lovely review. The Bradway Team!
Very helpful and excellent service.
Very helpful and excellent service.
Thank you, Chloe, for a very friendly and relax experience.
July 25, 2025
Reply from Hays Travel - Bradway
Thank you for your kind review
Reply from Hays Travel - Bradway
Thank you for your lovely comment.
Really good staff (Chloe) KNEW HOW TO…
Really good staff (Chloe) KNEW HOW TO GET ANSWERS
July 14, 2025
Reply from Hays Travel - Bradway
Thank you for your kind comments. Chloe.
Nicola
Nicola, who was the Agent? We dealt with is very knowledgeable, friendly and works with what we wanted from a holiday
July 20, 2025
Reply from Hays Travel - Bradway
Thank you for your kind review.
Nicola who sorted out our Christmas…
Nicola who sorted out our Christmas holidays was extremely patient and helpful. She found us a good deal, excellent service.
July 6, 2025
Reply from Hays Travel - Bradway
Thank-you for your kind comments.
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