Hays Travel - Bradway Reviews 

768
TrustScore 5 out of 5

4.9

304 Twentywell Lane, S17 4QH Bradway, GB


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Rated 5 out of 5 stars

Lovely helpful staff After looking online for weeks on end they made booking our holiday easy

Company replied

Rated 5 out of 5 stars

As always Nicola and all the girls are very friendly and professional in helping us book our holidays. We always feel Nicola goes over and above in getting us the best deal she can and for that we a... See more

Company replied

Rated 5 out of 5 stars

Where do I start, recently booked our honeymoon with Nicola at Hays. Nicola went above and beyond our expectations, very attentive and made the experience feel special to say it was all done via... See more

Company replied

Rated 5 out of 5 stars

The travel agent Sue was very knowledgeable and gave great advice about things we hadn't thought about. We also upgraded because it gave us more benefits for not much more money. Sue was very patien... See more


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 304 Twentywell Lane, S17 4QH, Bradway, United Kingdom

  • 01144075195

4.9

Excellent

TrustScore 5 out of 5

768 reviews

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4.9

All reviews

(768)

126,693 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class

Ruby made everything so easy to book exactly what we wanted in a holiday.

May 28, 2026
Hays Travel - Bradway logo

Reply from Hays Travel - Bradway

Thank you for your kind review

Rated 5 out of 5 stars

Great service and help

Great service and help. Always book with Hays and the girls at Bradway are always very helpful.

May 17, 2026
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Reply from Hays Travel - Bradway

Thankyou for your lovely review! Team Bradway.

Rated 5 out of 5 stars

Great work Can’t believe I booked my flights so…

Can’t believe I booked my flights so quickly . Ruby was amazing ! Very efficient quick and professional .. she had a great attitude to her work …
Thank you so much

May 23, 2026
Hays Travel - Bradway logo

Reply from Hays Travel - Bradway

Thankyou for your lovely review! Regards Ruby & Team.

Rated 5 out of 5 stars

The staff are so amazing

The staff are so amazing, polite and very welcoming

May 21, 2026
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Reply from Hays Travel - Bradway

Thank you so much for your lovely review! The Bradway team

Rated 5 out of 5 stars

Excellent service. …

The two ladies who I delt with were patient, helpful and sorted everything out for us, excellent service..

May 16, 2026
Hays Travel - Bradway logo

Reply from Hays Travel - Bradway

Thank you so much for your kind review

Rated 5 out of 5 stars

Not rushed

Not rushed, excellent knowledge of the areas we were looking at. Great advice

May 10, 2026
Hays Travel - Bradway logo

Reply from Hays Travel - Bradway

Thank you so much for your kind review

Rated 5 out of 5 stars

We are past customers and will always…

We are past customers and will always go back to book our holidays at your Bradway Branch in Sheffield.
The staff there are very professional and super helpful and friendly.

May 10, 2026
Hays Travel - Bradway logo

Reply from Hays Travel - Bradway

Thanks so much for your lovely review. Much appreciated! The Bradway team

Rated 5 out of 5 stars

Stress Free Holiday Booking

Stress Free Holiday Booking - Sandra made everything very easy and took all the stress away for us.

May 13, 2026
Hays Travel - Bradway logo

Reply from Hays Travel - Bradway

Thank you so much for your kind review, Sandra

Rated 5 out of 5 stars

The manager

The manager, Nicola is helpful,kind and thorough.
She is patient and nothing is too much trouble.
Nicola has helped me get holiday insurance,which I was finding a daunting task.
Last year Nicola was very helpful in getting us compensation after a 21 hour delay at East Midlands Airport.

April 15, 2026
Rated 5 out of 5 stars

Would definitely recommend Hays

Would definitely recommend Hays - I went in with a list of what we wanted and they have found a brilliant holiday for us. Friendly and efficient. They even priced up the airport parking for us. Thank you!

April 11, 2026

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