Hays Travel - Bridlington Reviews 

1,429
TrustScore 5 out of 5

5.0

45 Promenade, YO15 2QE Bridlington, GB


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Rated 5 out of 5 stars

I went to my local Hays Travel in Bridlington on 24/08/26 to see about booking a holiday for next year. I was warmly welcomed by Aimee and she was so helpful. I went in with a 'blank canvas' and I tol... See more

Company replied

Rated 5 out of 5 stars

I went in hays travel Bridlington in a slight rush, ready to book a holiday for next week and unfortunately the system was having technical issues. However the lady who served me managed to get every... See more

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Rated 5 out of 5 stars

Hayley in Bridlington shop listened to where we wanted to go and price and delivered on both. All the staff are friendly and cooperate with each other. Very good experience and friendly atmosphere.

Company replied

Rated 5 out of 5 stars

Annie found us the perfect holiday. We gave her dates, budget, airports and times we’d like to fly. As we unsure of the destination we wanted she went through all options until we found the right on... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 45 Promenade, YO15 2QE, Bridlington, United Kingdom

  • 01262 679772

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,429)

117,661 reviews in the last 12 months

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Rated 5 out of 5 stars

As always my experience in my local…

As always my experience in my local Hayes Travel is excellent. I wouldn't go anywhere else
Everyone without exception are wonderful and caring, making sure I am always happy.

February 10, 2026
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Reply from Hays Travel - Bridlington

Thankyou for your continued support :)

Rated 5 out of 5 stars

Annie made booking my holiday stress…

Annie made booking my holiday stress free, she is very friendly and made the whole experience amazing. Thank you

February 9, 2026
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Reply from Hays Travel - Bridlington

Angela,

I appreciate you taking the time to share your kind words. Happy to hear that your booking experience was stress-free and you had a great time :)

Kind Regards
Annie

Rated 5 out of 5 stars

Excellent service

Excellent service, time and patience given, extremely knowledgeable.
What a lovely crew you have 👍

January 30, 2026
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Reply from Hays Travel - Bridlington

We appreciate your wonderful feedback! We are so glad that you found our team helpful, knowledgeable, and patient during your visit.

Many Thanks
Hays Travel

Rated 5 out of 5 stars

So easy to book a holiday 😊

Marvellous service - Bex at Bridlington branch made everything so easy for us and she was so helpful and knowledgeable about the area we chose to go to. Would definitely use Hays Travel again.

February 7, 2026
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Reply from Hays Travel - Bridlington

Thank you for taking the time to leaving our Bex lovely feedback.
enjoy your upcoming holiday and we look forward to seeing you in the office again soon

Many Thanks


Hays Travel

Rated 5 out of 5 stars

Hayley was very thorough.

Hayley who works at Hays Travel, Bridlington was very thorough and patient. A lovely personality and very helpful.

February 8, 2026
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Reply from Hays Travel - Bridlington

Yvonne
We appreciate you taking the time to leave us such a complimentary review. We're so glad to hear that you found our team member to be helpful!

Hays Travel

Rated 5 out of 5 stars

My cruise arranged.

I knew what I wanted and Imogen made it happen. It was very straightforward and smoothly arranged.

February 8, 2026
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Reply from Hays Travel - Bridlington

We're so glad we could help you arrange your forthcoming cruise. Thank you for sharing your positive experience with us and leaving Imogen a lovely review

Many Thanks
Hays Travel

Rated 5 out of 5 stars

Excellent service

Your staff are very friendly and helpful nothing is too much trouble

February 7, 2026
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Reply from Hays Travel - Bridlington

Christine,

We appreciate your kind words! We are so happy to hear that our team was able to provide such wonderful service, enjoy your upcoming holiday
Many Thanks
Hays Travel

Rated 5 out of 5 stars

We’ve booked with Hays 5 times since…

We’ve booked with Hays 5 times since Feb25 &. I can honestly say every time is a special occasion, all the staff are friendly & we know them by name, & they know us. Nothing is too much trouble & their patience is off the scale. Over the years ( & there have been many) any small problem has been dealt with, with the utmost professialism. We will never book with anyone else, a very happy customer thank- you. Alan & Norine Jackson.

January 30, 2026
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Reply from Hays Travel - Bridlington

WOW this is so lovely :) it is always so lovely having & chatting with you both in the office :) Thank you for you continued support we really do appreciate it :)

Rated 4 out of 5 stars

Bright spot on a miserable Winter day

Sophie, although her 1st day on transfer from Driffield, was extremely helpful and knowledgeable. Nothing was too much effort.Sophie worked tirelessly to find our perfect destinations and we booked two holidays. The office was clean ,warm and all staff were smart and eager to help.
Always book at Hays and never disappointed.
And Sophie is a little star.Thank you .⁸

February 5, 2026
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Reply from Hays Travel - Bridlington

Thank you so much for a lovely review :) It was lovely speaking with you in the office :)

Rated 5 out of 5 stars

A huge thanks to Hayley and the help of…

A huge thanks to Hayley and the help of Amy for booking our next cruise onboard P&O Iona. Everything was so easy and the price was even cheaper than online

February 3, 2026
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Reply from Hays Travel - Bridlington

Thank you so much :) Was lovely chatting with you ! :)

Rated 5 out of 5 stars

The lady who served us (Kelly) was…

The lady who served us (Kelly) was excellent. Nothing was too much trouble. The holiday was booked quickly, very thorough explanations. Can't fault the service.

February 4, 2026
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Reply from Hays Travel - Bridlington

Thank you so much :) it was lovely meeting you both.

Rated 5 out of 5 stars

Christian saves the day!

Having originally booked a holiday to Cape Verde, we then saw the hygiene problems on the islands and did not feel comfortable. The following day we went back to the store, the manager Christian, calming and efficiently dealt with us and Tui, he successfully navigated the situation with empathy and confidence. He saved the company and Tui from what could have been an unpleasant confrontation, he truly deserves his managerial position.

February 3, 2026
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Reply from Hays Travel - Bridlington

Thank you so much :) I am so glad we managed to get you both sorted & thank you for being so understanding :)

Rated 5 out of 5 stars

Patient

Took a long time to find the perfect holiday for us. Patient and happy to spend time looking

February 1, 2026
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Reply from Hays Travel - Bridlington

Thank you very much :) Always lovely seeing you both :)

Rated 5 out of 5 stars

Staff are amazing

Staff are amazing, they answered all of our questions clearly and gave really great advice.

Didn’t feel ruched and we are delighted with the choices we made,

Very friendly staff, can’t them enough.

January 26, 2026
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Reply from Hays Travel - Bridlington

Thank you so much for a lovely review we really appreciate it :)

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