I went to my local Hays Travel in Bridlington on 24/08/26 to see about booking a holiday for next year. I was warmly welcomed by Aimee and she was so helpful. I went in with a 'blank canvas' and I tol... See more
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I went to my local Hays Travel in Bridlington on 24/08/26 to see about booking a holiday for next year. I was warmly welcomed by Aimee and she was so helpful. I went in with a 'blank canvas' and I tol... See more
Company replied
I went in hays travel Bridlington in a slight rush, ready to book a holiday for next week and unfortunately the system was having technical issues. However the lady who served me managed to get every... See more
Company replied
Hayley in Bridlington shop listened to where we wanted to go and price and delivered on both. All the staff are friendly and cooperate with each other. Very good experience and friendly atmosphere.
Company replied
Annie found us the perfect holiday. We gave her dates, budget, airports and times we’d like to fly. As we unsure of the destination we wanted she went through all options until we found the right on... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
45 Promenade, YO15 2QE, Bridlington, United Kingdom
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As always my experience in my local Hayes Travel is excellent. I wouldn't go anywhere else
Everyone without exception are wonderful and caring, making sure I am always happy.

Reply from Hays Travel - Bridlington
Annie made booking my holiday stress free, she is very friendly and made the whole experience amazing. Thank you

Reply from Hays Travel - Bridlington
Excellent service, time and patience given, extremely knowledgeable.
What a lovely crew you have 👍

Reply from Hays Travel - Bridlington
Marvellous service - Bex at Bridlington branch made everything so easy for us and she was so helpful and knowledgeable about the area we chose to go to. Would definitely use Hays Travel again.

Reply from Hays Travel - Bridlington
Hayley who works at Hays Travel, Bridlington was very thorough and patient. A lovely personality and very helpful.

Reply from Hays Travel - Bridlington
I knew what I wanted and Imogen made it happen. It was very straightforward and smoothly arranged.

Reply from Hays Travel - Bridlington
Your staff are very friendly and helpful nothing is too much trouble

Reply from Hays Travel - Bridlington
We’ve booked with Hays 5 times since Feb25 &. I can honestly say every time is a special occasion, all the staff are friendly & we know them by name, & they know us. Nothing is too much trouble & their patience is off the scale. Over the years ( & there have been many) any small problem has been dealt with, with the utmost professialism. We will never book with anyone else, a very happy customer thank- you. Alan & Norine Jackson.

Reply from Hays Travel - Bridlington
Aimee was so patient and gave us so much time and information

Reply from Hays Travel - Bridlington
Sophie, although her 1st day on transfer from Driffield, was extremely helpful and knowledgeable. Nothing was too much effort.Sophie worked tirelessly to find our perfect destinations and we booked two holidays. The office was clean ,warm and all staff were smart and eager to help.
Always book at Hays and never disappointed.
And Sophie is a little star.Thank you .⁸

Reply from Hays Travel - Bridlington
Efficient service from the staff member who dealt with us.
Everything was very straight forward and she was very pleasant and courteous.

Reply from Hays Travel - Bridlington
A huge thanks to Hayley and the help of Amy for booking our next cruise onboard P&O Iona. Everything was so easy and the price was even cheaper than online

Reply from Hays Travel - Bridlington
The lady who served us (Kelly) was excellent. Nothing was too much trouble. The holiday was booked quickly, very thorough explanations. Can't fault the service.

Reply from Hays Travel - Bridlington
As always it a pleasure to book a holiday with these guys

Reply from Hays Travel - Bridlington
Having originally booked a holiday to Cape Verde, we then saw the hygiene problems on the islands and did not feel comfortable. The following day we went back to the store, the manager Christian, calming and efficiently dealt with us and Tui, he successfully navigated the situation with empathy and confidence. He saved the company and Tui from what could have been an unpleasant confrontation, he truly deserves his managerial position.

Reply from Hays Travel - Bridlington

Reply from Hays Travel - Bridlington
Took a long time to find the perfect holiday for us. Patient and happy to spend time looking

Reply from Hays Travel - Bridlington
Staff are amazing, they answered all of our questions clearly and gave really great advice.
Didn’t feel ruched and we are delighted with the choices we made,
Very friendly staff, can’t them enough.

Reply from Hays Travel - Bridlington
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