Hays Travel - Bridport Reviews 

634
TrustScore 5 out of 5

4.9

19 East Street, DT6 3JX Bridport, GB


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Rated 5 out of 5 stars

Each member of the staff was competent and efficient. The enquiry was welcomed with interest and questions were answered fully and with helpful suggestions. Specific requests were treated with patienc... See more

Company replied

Rated 5 out of 5 stars

We went with a holiday enquiry and Lucy helped us to understand the package and options which helped us to make a decision which we’re very happy with. Lucy was friendly, approachable and professiona... See more

Company replied

Rated 5 out of 5 stars

This was my first experience of booking a holiday abroad and a cruse . Hays Travel were really helpful and went through each stage , l felt confident and assured that every stage was sorted and in p... See more

Company replied

Rated 5 out of 5 stars

They understood my ignorance of technology and put the necessary apps on my phone for me, so I could get checked in on line. Great deal, exactly what we wanted. A quick late spontaneous booking.

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 19 East Street, DT6 3JX, Bridport, United Kingdom

  • 01308 456333

4.9

Excellent

TrustScore 5 out of 5

634 reviews

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4.9

All reviews

(634)

122,751 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

As previously

As previously, a very pleasant & smooth booking experience.

July 10, 2026
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

Thank you for your kind words :)

Rated 5 out of 5 stars

Lovely, friendly staff

Lovely , smiley, friendly staff. Lucy was very helpful in finding just the right cruise we were looking. She knew where to look to save us time wading through lots of brochures. Thank you.

July 17, 2026
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Reply from Hays Travel - Bridport

Thank you for your kind review, I am so glad I managed to find a cruise that ticked the boxes :) Lucy

Rated 5 out of 5 stars

The friendly service

The friendly service, supporting by a real knowledge of their work. Excellent relationship with customers

July 16, 2026
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Reply from Hays Travel - Bridport

Thank you for your kind words and you will have a lovely Christmas time! Very jealous! :)

Rated 5 out of 5 stars

Each member of the staff was competent…

Each member of the staff was competent and efficient. The enquiry was welcomed with interest and questions were answered fully and with helpful suggestions. Specific requests were treated with patience and I felt confident that I was being given good advice. Grateful thanks to both Ally and Lucy.

July 11, 2026
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

Hello, thank you so much for your kind words and we are both so happy you come to us for your flights. Always happy to help :)

Rated 5 out of 5 stars

The travel agent...

The travel agent we dealt with was amazing. She tried really hard to get us the best deal and was so patient with us. And the level of customer service has continued since booking.

July 3, 2026
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

Thank you for your lovely review :) - Millie

Rated 5 out of 5 stars

They understood my ignorance of…

They understood my ignorance of technology and put the necessary apps on my phone for me, so I could get checked in on line. Great deal, exactly what we wanted. A quick late spontaneous booking.

June 27, 2026
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

Thank you for your lovely feedback :)

Rated 5 out of 5 stars

Helpful and professional as always

We went with a holiday enquiry and Lucy helped us to understand the package and options which helped us to make a decision which we’re very happy with. Lucy was friendly, approachable and professional making the whole process smooth and painless. This is the third time we’ve used Hays Bridport to book a holiday this year and we will be using them again in the future. Excellent service.

June 25, 2026
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

Thank you ever so much for your kind review. What an exciting adventure you have planned :)

Rated 5 out of 5 stars

Helpful staff

Helpful staff, Millie in Bridport was great. Good price too.

June 22, 2026
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

I am so pleased we were able to find the perfect holiday for you all! - Millie :)

Rated 5 out of 5 stars

Very helpful

Very helpful, friendly and always smiling.Lucy the manager helped us, she is lovely. Thank you 💖💖

June 23, 2026
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

Aww thank you for your kind words, another cruise how exciting! Lucy :)

Rated 5 out of 5 stars

Very efficient manner

Very efficient manner, from previous bookings,we are confident everything will be done for us,

June 10, 2026
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

Thank you for your lovely feedback :)

Rated 5 out of 5 stars

Cruise,help

Lucy was, as usual, very helpful and friendly, making the whole experience very pleasant .

June 17, 2026
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

Aww thank you so much for your kind words, I am so glad we managed to get what you were hoping for and thank you for coming in and seeing us :)

Rated 5 out of 5 stars

Excellent service.

Just booked another holiday through Hays Travel , the staff in the Bridport branch are very professional ,helpful and knowledgeable of the many types of holiday options available .
I look forward to booking many more holidays through this branch , they are a credit to Hays Travel.

June 12, 2026
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

Thank you for your lovely feedback! :)

Rated 5 out of 5 stars

This was my first experience of booking…

This was my first experience of booking a holiday abroad and a cruse . Hays Travel were really helpful and went through each stage , l felt confident and assured that every stage was sorted and in place . Now looking forward to an amazing cruse in the Norwegian fiords . Thankyou Hays Travel great service .

June 10, 2026
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

Hello Sue, thank you for your kind words, it was lovely to meet you :) - Ally

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