Hays Travel - Bridport Reviews 

664
TrustScore 5 out of 5

4.9

19 East Street, DT6 3JX Bridport, GB


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Rated 5 out of 5 stars

Excellent service , if you find a deal on the Internet from another travel agent just pop into your local Hays shop and see the ladies ask what they can do. They normally come up with a better deal a... See more

Company replied

Rated 5 out of 5 stars

A very professional service. After we explained what we wanted, Kayleigh arranged everything, clearly outlined what we needed to know, and ensured we understood all the details and how the holiday ar... See more

Company replied

Rated 5 out of 5 stars

The service we received was very professional Ally was very helpful as always. We did have issues with paperwork when we looked through it at home but after a few emails these were all sorted out... See more

Company replied

Rated 5 out of 5 stars

We went into Hayes to enquire about a three week holiday in Thailand advertised on a board outside the Bridport branch. Kayleigh provided the key information and forwarded the details via email. We... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 19 East Street, DT6 3JX, Bridport, United Kingdom

  • 01308 456333

4.9

Excellent

TrustScore 5 out of 5

664 reviews

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4.9

All reviews

(664)

116,474 reviews in the last 12 months

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Rated 5 out of 5 stars

Good service

Following an item in Hays' latest brochure I made a booking in my local office very easily. All good.

May 7, 2026
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

Thank you for coming into store Richard, it was lovely to work with you :) - Ally

Rated 5 out of 5 stars

Ally was fantastic

Ally was fantastic, booked exactly what I wanted and her service was exceptional.

May 9, 2026
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Reply from Hays Travel - Bridport

Thank you Josie xxx

Rated 5 out of 5 stars

Booked exactly what we wanted.

Booked exactly what we wanted.
Josie in the Bridport branch worked really hard to find the right places for us to stay and within budget.
Excellent service we will definitely use Hays travel again.

May 3, 2026
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

Thank you for your feedback, it was a pleasure putting this together for you :)

Rated 5 out of 5 stars

The service from Kayleigh at Bridport…

The service from Kayleigh at Bridport Hayes was second to none, always helpful...She made the booking process so easy, in fact all the staff at this branch of Hayes were incredibly helpful when Kayleigh was not in the shop...I can't fault anything and would not hesitate to use your service for future holidays...Thank you so much for all of your help and correspondence

February 6, 2026
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

Thank you for your lovely feedback :)

Rated 5 out of 5 stars

Booking with Millie at Hays Travel…

Booking with Millie at Hays Travel Bridport was a pleasure. She gave us options we hadn’t thought of and was very professional in her approach. Looking forward to our holiday in October. Outstanding service. Thankyou.

May 1, 2026
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Reply from Hays Travel - Bridport

Thank you for your review :)

Rated 5 out of 5 stars

Great service with a smile

Three of us old school friends visited the Hay’s branch in Bridport on 27th April to book a short cruise trip for four. Lucy spent considerable time and patience answering all our questions competently. She was so helpful and instilled confidence in us to make the booking. Thank you Lucy.

April 27, 2026
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Reply from Hays Travel - Bridport

Thank you so much for your kind words and extra thanks for the flowers! So very kind of you :)

Rated 5 out of 5 stars

Lovely staff at Hays Bridport

Lovely staff at Hays Bridport. Very knowledgeable and helpful, we always receive such great service and assistance. Feel very confident that they know what they’re doing. Thank you!

April 18, 2026
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

Thank you for your lovely feedback :)

Rated 5 out of 5 stars

Family holiday

We wanted a family holiday for 8 and not being too confident booking online went into Hays Travel in Bridport and Millie sorted everything out for us, really made the the whole process easy and it gave us peace of mind that everything was done properly.

April 19, 2026
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

Thank you for your review, it was a pleasure booking your holiday :)

Rated 3 out of 5 stars

Late arrangements for short holiday.n entering both staff members were…

On entering both staff members were looking at their screens. No immediate welcome. However when finished Lucy greeted us and got to work on our requirements. Following Lucy's advice and knowledge we booked Greece. All sorted. Happy to more feedback after the holiday.

April 3, 2026
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

Hello, thank you for your review and we do apologize for the delay in a welcome. I am glad we have found you a holiday to Greece and hoping to hear all about it upon your return. Lucy :)

Rated 5 out of 5 stars

Excellent!

Excellent service

March 27, 2026
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Reply from Hays Travel - Bridport

Hello Anna, thank you for your kind words :)

Rated 5 out of 5 stars

I asked Millie and Ally to find a nice…

I asked Millie and Ally to find a nice holiday within my set budget, I had several requests which they took into consideration and met,excellent communication and contact, thank you to you both, Bridport Hays travel provides exceptional service every time congratulations

March 26, 2026
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

Thank you for your lovely review. I hope you have a lovely time away!

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