Excellent service , if you find a deal on the Internet from another travel agent just pop into your local Hays shop and see the ladies ask what they can do. They normally come up with a better deal a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Excellent service , if you find a deal on the Internet from another travel agent just pop into your local Hays shop and see the ladies ask what they can do. They normally come up with a better deal a... See more
Company replied
A very professional service. After we explained what we wanted, Kayleigh arranged everything, clearly outlined what we needed to know, and ensured we understood all the details and how the holiday ar... See more
Company replied
The service we received was very professional Ally was very helpful as always. We did have issues with paperwork when we looked through it at home but after a few emails these were all sorted out... See more
Company replied
We went into Hayes to enquire about a three week holiday in Thailand advertised on a board outside the Bridport branch. Kayleigh provided the key information and forwarded the details via email. We... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
19 East Street, DT6 3JX, Bridport, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Hays Travel - Bridport
Following an item in Hays' latest brochure I made a booking in my local office very easily. All good.

Reply from Hays Travel - Bridport
Ally was fantastic, booked exactly what I wanted and her service was exceptional.

Reply from Hays Travel - Bridport
Booked exactly what we wanted.
Josie in the Bridport branch worked really hard to find the right places for us to stay and within budget.
Excellent service we will definitely use Hays travel again.

Reply from Hays Travel - Bridport
The service from Kayleigh at Bridport Hayes was second to none, always helpful...She made the booking process so easy, in fact all the staff at this branch of Hayes were incredibly helpful when Kayleigh was not in the shop...I can't fault anything and would not hesitate to use your service for future holidays...Thank you so much for all of your help and correspondence

Reply from Hays Travel - Bridport
Booking with Millie at Hays Travel Bridport was a pleasure. She gave us options we hadn’t thought of and was very professional in her approach. Looking forward to our holiday in October. Outstanding service. Thankyou.

Reply from Hays Travel - Bridport
Three of us old school friends visited the Hay’s branch in Bridport on 27th April to book a short cruise trip for four. Lucy spent considerable time and patience answering all our questions competently. She was so helpful and instilled confidence in us to make the booking. Thank you Lucy.

Reply from Hays Travel - Bridport
Ally was really knowledgeable and found us a fabulous deal for the holiday we put together.

Reply from Hays Travel - Bridport
Lovely staff at Hays Bridport. Very knowledgeable and helpful, we always receive such great service and assistance. Feel very confident that they know what they’re doing. Thank you!

Reply from Hays Travel - Bridport
Top service as always.
A pleasure to interact with lovely people.

Reply from Hays Travel - Bridport
We wanted a family holiday for 8 and not being too confident booking online went into Hays Travel in Bridport and Millie sorted everything out for us, really made the the whole process easy and it gave us peace of mind that everything was done properly.

Reply from Hays Travel - Bridport
Very good straight forward and lovely person to speak with

Reply from Hays Travel - Bridport
On entering both staff members were looking at their screens. No immediate welcome. However when finished Lucy greeted us and got to work on our requirements. Following Lucy's advice and knowledge we booked Greece. All sorted. Happy to more feedback after the holiday.

Reply from Hays Travel - Bridport
Lucy is lovely and very helpful. All the staff are great.

Reply from Hays Travel - Bridport
I asked Millie and Ally to find a nice holiday within my set budget, I had several requests which they took into consideration and met,excellent communication and contact, thank you to you both, Bridport Hays travel provides exceptional service every time congratulations

Reply from Hays Travel - Bridport
Very pleased with the whole booking system, lovely staff and nothing too much troubke
Excellent advice and help with our holiday due to 8 hour change to our flight to KOS.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.