Excellent service , if you find a deal on the Internet from another travel agent just pop into your local Hays shop and see the ladies ask what they can do. They normally come up with a better deal a... See more
Company replied
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A very professional service. After we explained what we wanted, Kayleigh arranged everything, clearly outlined what we needed to know, and ensured we understood all the details and how the holiday ar... See more
Company replied
The service we received was very professional Ally was very helpful as always. We did have issues with paperwork when we looked through it at home but after a few emails these were all sorted out... See more
Company replied
We went into Hayes to enquire about a three week holiday in Thailand advertised on a board outside the Bridport branch. Kayleigh provided the key information and forwarded the details via email. We... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
19 East Street, DT6 3JX, Bridport, United Kingdom
- 01308 456333
4.9
Excellent
664 reviews
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Everything was very straightforward and…
Everything was very straightforward and easy the staff were super helpful and efficient!
March 20, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Hays Travel - Bridport
thank you for your kind words :)
Very efficient service
Booking our cruise for next year was made really straightforward . Ally was very helpful and pleasant.
March 17, 2026
Reply from Hays Travel - Bridport
Thank you for this Joan, i'm glad I could help! - Ally
Great staff 👍 good outcome 😀
March 7, 2026
Reply from Hays Travel - Bridport
Thank you for your kind words :)
So nice to be able to book my holiday…
So nice to be able to book my holiday face to face, friendly and helpful service
March 13, 2026
Reply from Hays Travel - Bridport
Thank you for your lovely feedback :)
Stress Free Holiday Starts with Hays Travel
The staff are very friendly, extremely knowledgeable and they make the whole experience of booking a holiday stress free and very enjoyable. They also provided an excellent after booking service, supporting you through every step of the way up to your departure date.
February 28, 2026
Reply from Hays Travel - Bridport
Thank you for your lovely review! :)
The member of staff was very welcoming
The member of staff was very welcoming, we where kept informed of our options.
February 26, 2026
Reply from Hays Travel - Bridport
Thank you for your kind words, more than happy to help :) - Ally
Milly
Milly, the person who made my booking was extremely helpful and attentive to my requirements..
Hays travel has always been polite and keen to find out what I need.
February 25, 2026
Reply from Hays Travel - Bridport
Thank you! I am pleased we were able to meet your requirements! :)
Very helpful as we are elderly and…
Very helpful as we are elderly and explained things and also if we have any questions we can contact them
February 25, 2026
Reply from Hays Travel - Bridport
Thank you for your lovely feedback :)
Staff in the shop were extremely…
Staff in the shop were extremely professional and helpful and found a holiday that matched are criteria straight away . We booked the holiday and did a price comparison when we got home and discovered we had saved around £900 . We are looking forward to our holiday end of March . PS Millie was our point of contact.
February 25, 2026
Reply from Hays Travel - Bridport
I am so glad I was able to find you the perfect holiday, I hope you have a great time! - Millie :)
Reply from Hays Travel - Bridport
Thank you :)
Have booked several holidays with Hays…
Have booked several holidays with Hays always been happy with the service that we have received, I prefer to use local shop rather than online.
February 22, 2026
Reply from Hays Travel - Bridport
Thank you for coming in Barry! Happy to help :) - Ally
A pleasant and fruitful visit.
Ally was very pleasant and helpful, persevered in finding a flight that suited us.
Her approach and attention was what we have come to expect from Hays staff.
February 18, 2026
Reply from Hays Travel - Bridport
Thank you for your kind words! More than happy to help :)
Reply from Hays Travel - Bridport
Thank you for your lovely feedback :)
Reply from Hays Travel - Bridport
Thank you Susannah, it was lovely to meet you both :) - Ally
Very patient
Very patient, willing to make small changes until the holiday is exactly as we requested
February 14, 2026
Reply from Hays Travel - Bridport
Thank you for your kind words and what an incredible trip you have to look forward to.
Got out next hoiday booked and it was…
Got out next hoiday booked and it was very easy. With Ally.
February 15, 2026
Reply from Hays Travel - Bridport
Thank you for your time Frances! I am excited for you! :) - Ally
Professional but Friendly Experience
The staff were friendly and helpful and answered my questions fully. They were particularly helpful with clearly telling me when the tickets would be issued ordering my currency, and helping me check in online on the morning I travel.
February 5, 2026
Reply from Hays Travel - Bridport
Thank you for your kind words :)
Reply from Hays Travel - Bridport
Thank you for your lovely feedback :)
Reply from Hays Travel - Bridport
Thank you for your lovely feedback :)
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