Hays Travel - Bridport Reviews 

664
TrustScore 5 out of 5

4.9

19 East Street, DT6 3JX Bridport, GB


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Rated 5 out of 5 stars

Excellent service , if you find a deal on the Internet from another travel agent just pop into your local Hays shop and see the ladies ask what they can do. They normally come up with a better deal a... See more

Company replied

Rated 5 out of 5 stars

The service we received was very professional Ally was very helpful as always. We did have issues with paperwork when we looked through it at home but after a few emails these were all sorted out... See more

Company replied

Rated 5 out of 5 stars

We went into Hayes to enquire about a three week holiday in Thailand advertised on a board outside the Bridport branch. Kayleigh provided the key information and forwarded the details via email. We... See more

Company replied

Rated 5 out of 5 stars

We went in to enquire about an amendment to our up and coming holiday in September and left with having booked a further Christmas holiday. Your Team in the Bridport Branch are amazing. Always friendl... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 19 East Street, DT6 3JX, Bridport, United Kingdom

  • 01308 456333

4.9

Excellent

TrustScore 5 out of 5

664 reviews

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4.9

All reviews

(664)

118,033 reviews in the last 12 months

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Rated 5 out of 5 stars

We only popped in

We only popped in to see what hotels were avaliable to us in crete for next year and ended up booking a two week all inclusive in October 26.

Rep Abi was very knowledgeable and helpful despite being a second year apprentice, something that impressed us as this is where our daughter wants to be in two years time after she has finished her level 3 travel and tourism course. Abi presented us with only one hotel which we immediately fell in love with and paid the deposit immediately. We are already counting down the days.

We have always found all the girls in hays to be most friendly and helpful when booking all our holidays, and would happily recommend to anyone

July 27, 2025
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Reply from Hays Travel - Bridport

Thank you for your lovely feedback :)

Rated 5 out of 5 stars

Approachable staff members

Approachable staff members, very knowledgeable, what they don't know they will find out straight away, quick at getting things sorted, very pleasant to speak to, just a breeze getting our next holiday sorted out.

July 26, 2025
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Reply from Hays Travel - Bridport

Thank you for your lovely feedback :) Kayleigh

Rated 5 out of 5 stars

Great customer service

Great customer service, very friendly and efficient staff, good in depth knowledge and face to face interaction. Kayleigh is fantastic.

July 23, 2025
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Reply from Hays Travel - Bridport

Thank you for your lovely feedback, I hope you have an amazing cruise! :) Kayleigh

Rated 5 out of 5 stars

Bridport store excellent service

Bridport store has very helpful, friendly staff. I’ve used them a few times now & always get excellent service. Would highly recommend using them for your next getaway 🛫🏖️

July 23, 2025
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Reply from Hays Travel - Bridport

Thank you ever so much for your kind words :)

Rated 5 out of 5 stars

Another very helpful young lady at Hays…

Another very helpful young lady at Hays in Bridport yesterday helping us to sort out our cruise insurance and purchase a gift voucher for a friend
Thank you

July 23, 2025
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Reply from Hays Travel - Bridport

Hiya, thank you for the lovely review. We look forward to hearing about your cruise when you return. Abi 🙂

Rated 5 out of 5 stars

Welcoming!

Welcoming!
Kayleigh was helpful, patient (I am hard of hearing), professional and responded to my enquiries, queries quickly.
I feel I can revisit Hays Travel and make further bookings again!

July 2, 2025
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Reply from Hays Travel - Bridport

Thank you for your kind words, we look forward to you reaching out to us in the future. We are always happy to help :)

Rated 5 out of 5 stars

Excellent Service.

This was the first time I have contacted Hays Travel but it won't be the last. I spoke to Abi, who proved to be helpful, friendly, efficient and proactive. It made such a very pleasant change to have such knowledgeable and personalised service.

June 25, 2025
Unprompted review
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

Hi Gerald, thank you for the lovely review. We look forward to hearing from you soon for your upcoming travel plans. Abi 🙂

Rated 5 out of 5 stars

Kayleigh was great she was very…

Kayleigh was great she was very helpful, full of information. Took her time and listened too us. Looked for the right place at the right price. We are very happy with her help.

June 23, 2025
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Reply from Hays Travel - Bridport

Thank you for your lovely feedback, I can't wait to hear all about your holiday when you're back! :) Kayleigh

Rated 5 out of 5 stars

As they say- see it, say it, sorted!

It's really easy getting our holidays and breaks sorted at Bridport's Hays and you forget sometimes that they do just about everything for you. Lucy managed it all this time, thanks.

June 15, 2025
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Reply from Hays Travel - Bridport

Thank you so much for your kind words. Always happy to help :)

Rated 5 out of 5 stars

The young lady was very helpful and…

The young lady was very helpful and explained things.

June 19, 2025
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

Hiya, thank you for the lovely review. We look forward to hearing about your holiday when you return. Abi

Rated 5 out of 5 stars

A pleasurable experience.

The young lady Abi who served us was absolutely fantastic, from the minute we entered the shop til we left after booking our holiday. Thank you Abi. Bob & Sandra Reeves

June 13, 2025
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Reply from Hays Travel - Bridport

Hiya, thank you for the lovely review. I look forward to hearing about your holiday when you return. Abi 🙂

Rated 5 out of 5 stars

I received first class service from…

I received first class service from both Dorchester and Bridport offices the latter suffering from a power cut and as a result Dorchester completed the transaction.
All very efficient from two very helpful assistants.

June 10, 2025
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Reply from Hays Travel - Bridport

Thank you so much for your kind words, I am glad between our two offices we were able to help you. :)

Rated 5 out of 5 stars

Friendly staff

What made my experience great was the fact that Kayleigh didn't pressure me into anything, she let me go at my pace, which meant going and having a coffee talk to my wife, then go back and book the holiday. So 10 out of 10

June 5, 2025
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Reply from Hays Travel - Bridport

Thank you so much for your kind words. :)

Rated 5 out of 5 stars

Exceptional Service

The agent (Lucy) was exceptionally helpful and sorted out all our worries. Will definitely return to Hays Travel, as nothing was too much trouble.

June 3, 2025
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

Thank you for your lovely feedback, we look forward to seeing you in the future :)

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