Asked if possible to organise a two island holiday in Greece for dates just over 2 weeks away. Symi and Tilos were the islands Had an e.mail next morning with itinerary for a ten day holiday cover... See more
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As usual I got first class service from Emma at the Broadstone office. My enquiry for a cruise was dealt with and all information I could possibly want was provided within 1 hour of my initial phone c... See more
Company replied
Brilliant service today. Good knowledge and experience was really helpful to discuss before we went ahead and made our booking. Would highly recommend. Thank you Chloe and Emma , keep up the great wor... See more
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I have booked two holidays for next year; in January to Guatemala and Belize. In May I will be visiting Morocco with Titan travel. Lindsay in the Broadstone branch was most helpful. She and all the s... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
191 Lower Blandford Road, BH18 8DH, Broadstone, United Kingdom
- 01202 658008
4.9
Excellent
703 reviews
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Lindsay went out of her way to find out…
Lindsay went out of her way to find out perfect holiday she was very kind patient and accommodating and finally managed to find the dream holiday. Always use Hays Travel in Broadstone as they are all very knowledgable.
June 30, 2026
Reply from Hays Travel - Broadstone
Thank you for taking the time to leave such a lovely review. Am so pleased we managed to find you both your dream holiday.
Thank you
Lindsay
Super Friendly Staff
Chloe was very helpful in sourcing a holiday that met our requirements and arranging everything including printing off the paperwork needed, boarding passes etc
The staff were always polite and helpful when I popped in.
June 2, 2026
Reply from Hays Travel - Broadstone
Thank you for your kind review. I hope you have a lovely time away :-)
Kind regards
Chloe
helpful staff
Very helpful and Knowledgeable staff at both the Broadstone and Lymington branches.
June 17, 2026
Reply from Hays Travel - Broadstone
Thank you for your kind review :-)
Kind regards
Chloe
Booking our trip
Very helpful to sort out our booking and point out things we weren’t sure of
June 13, 2026
Reply from Hays Travel - Broadstone
Jacqueline Smith,
We're so glad we could help with your booking and clarify everything for you!
Kind Regards
Hays Travel
I have booked two holidays for next…
I have booked two holidays for next year; in January to Guatemala and Belize. In May I will be visiting Morocco with Titan travel. Lindsay in the Broadstone branch was most helpful. She and all the staff there are excellent which is why I always go to Hayes Broadstone and, as they know, I have been all over the world including this year to India with Titan travel; last year to Thailand and previously to Sri Lanka and Sicily; all booked through Hayes travel!
June 19, 2026
Reply from Hays Travel - Broadstone
Always a pleasure to see and book you somewhere new, that you haven't been to before.
We hope you have a wonderful time away,
Thank you
Lindsay
Awesome staff
Lyndsey knows her job so well.. she really is a credit to your company and makes everything go so smoothly..
June 17, 2026
Reply from Hays Travel - Broadstone
Always a pleasure to see you both. Thank you so much for your kind comments. Hope you have a lovely holiday.
Thank you
Lindsay
Lindsay at the Broadstone
Lindsay at the Broadstone was excellent. She was very friendly and helpful and talked us through everything we asked regarding booking a Fred Olsen cruise.
June 12, 2026
The questions we asked the person…
The questions we asked the person answered it with no problem so that was great
June 10, 2026
Reply from Hays Travel - Broadstone
Thank you for taking the time to leave feedback and for your kind comments. Emma
Hays Broadstone - first time user
Had a great experience from getting quotations for a short overseas holiday through to booking, collecting documents / boarding passes and currency.
Everyone I made contact with through phone, email and in person were very nice, polite and eager to help.
Suffice to say I had a great holiday in Turkey (my first time in the country) and would recommend using Hays to book future travel.
May 14, 2026
Reply from Hays Travel - Broadstone
Thank you for your kind review, it was a pleasure to get this sorted for you.
We are pleased you had a great time in Turkey!
Having just returned from an amazing…
Having just returned from an amazing holiday, I swiftly returned to Hays to book another holiday.
Service is first class, best staff(in my opinion) thanks Emma.
Easily booked and completed.
My favourite shop.
June 9, 2026
Reply from Hays Travel - Broadstone
Thank you for your kind review, it is always lovely to see you :-)
Excellent service
As ever, Lindsay was very helpful and worked hard to get us the best price for our holiday
June 9, 2026
Reply from Hays Travel - Broadstone
Thank you for your kind review. Am so pleased we managed to book you your amazing trip.
Thank you
Lindsay
Reply from Hays Travel - Broadstone
Thank you for taking the time to leave feed back and for your kind comment.
The travel agent was patient
The travel agent was patient, calm and thorough in her approach and we experienced this over 2 lengthy visits that we required to sort out our holiday.
June 5, 2026
Reply from Hays Travel - Broadstone
Thank you for taking the time to leave feedback and for your kind comments :)
Chloe at Broadstone branch is so very…
Chloe at Broadstone branch is so very helpful and sort everything out for us excellent
June 3, 2026
Reply from Hays Travel - Broadstone
Thank you for your kind review, it's always a pleasure to help you!
Kind regards
Chloe
Dealt with all our imminent holiday…
Dealt with all our imminent holiday problems with professionalism.
May 23, 2026
Reply from Hays Travel - Broadstone
Thank you so much for tsking the time to leave feedback and for your kind comments. Im sorry you had to cancel your holiday, but pleased you have another one to look forward to. Emma
Reply from Hays Travel - Broadstone
Thank you for your kind review :-)
Helpful staff make you feel very relaxed
May 22, 2026
Reply from Hays Travel - Broadstone
Thank you for taking the time to leave feedback and for your kind comments.
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