The young lady in the shop was very pleasant and helpful. Did not pressure us at all and gave us all the required information. Took all the pressure off, much easier than booking on-line and I felt mo... See more
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Both of the travel agents on duty when we called proved to be extremely efficient,very pleasant and most helpful. We could not have asked for better service!! Louise and Kirsty are a credit to this co... See more
Company replied
Friendly greeting, asked what we were after, helpful in finding options. No pressure from Gillian to book there and then. Gave her card, we phoned back to book, unfortunately it had gone but she... See more
Company replied
Gillian was absolutely amazing. Her dedication, knowledge, patience were exceptional. Due to family circumstances Gill and I ended up looking at all sorts of places - around the world in 5 days. She d... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
18 The Rake Precinct, CH62 7AD, Bromborough, United Kingdom
- 01514386597
4.9
Excellent
596 reviews
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Reply from Hays Travel - Bromborough
Thanks for booking both your holidays with us :) Sarah & Kirsty x
Great help and easy booking with…
Great help and easy booking with yourself
Nothing was to much of a problem great customer service
June 3, 2025
Reply from Hays Travel - Bromborough
Thanks for leaving a great review and for booking with us again. I can't wait to hear about your trip to Rhodes :) Kirsty
The ladies were so helpful and…
The ladies were so helpful and friendly. I had really good advice and so booked my holiday
June 4, 2025
Reply from Hays Travel - Bromborough
Thanks so much for trusting me to recommend your holiday to Croatia :) I know you will have a fantastic time, Kirsty
Amazing staff
All the staff were really lovely, Kirsty dealt with us and she was so patient. We told her where we wanted to go and she sorted it for us, felt really looked after. Thank you
June 11, 2025
Reply from Hays Travel - Bromborough
Thank you so much for the fantastic feedback and trusting me to book your trip to Krakow, Kirsty x
Reply from Hays Travel - Bromborough
Hi Andrew, thanks for you review, have an amazing time in Belek and thanks again for booking with us Louise :)
Another excellent booking experience
Thanks for booking us the cruise we wanted and for staying late into the evening to get it done ahead of the price increase.
May 13, 2025
Reply from Hays Travel - Bromborough
Thank you for booking with me once again , so glad that I saw the offer was finishing and staying late was not an issue. Thanks again Louise.
Quick,Efficient and knowledgable.
Quick, efficient, knowledgable and friendly. Always wanting to go the extra mile.
May 4, 2025
Reply from Hays Travel - Bromborough
Thanks for the great feedback and booking with us again :) Sarah
Very helpful and efficient staff…
Very helpful and efficient staff member, made booking process straightforward.
April 29, 2025
Reply from Hays Travel - Bromborough
Thank you for you 5* review , it was a pleasure to help you with your flight to see family in Armenia. Thanks again Louise.
Reply from Hays Travel - Bromborough
Thanks for this Laura - your cruise is going to be amazing :) Kirsty
The ladies at Hays Bromborough are…
The ladies at Hays Bromborough are amazing, Louise and her collegue made us feel so welcome and found us exactly what we wanted
April 26, 2025
Reply from Hays Travel - Bromborough
It is our pleasure , so glad we were able to find you a fab deal to the Costa Brava much better than York :) Thanks again Louise & Gill
I had a wonderful cruise with Celebrity…
I had a wonderful cruise with Celebrity and thanks to your wonderful staff at Bromborough will be enjoying 3 more cruise’s this year and 1 booked for next year they are so helpful and patient will always go back to them
April 25, 2025
Reply from Hays Travel - Bromborough
Hi Valerie, so pleased you had a wonderful cruise, and thank you for always choosing us to book your holidays with, it is always a pleasure to see you, best wishes Gillian :) x
Professional, friendly service once again !
Always greeted by Gill with a warm welcome and a smile.
Family holiday booked with ease.
Would definitely recommend booking with the Bromborough girls at Hays travel for all of your holiday needs.
April 24, 2025
Reply from Hays Travel - Bromborough
Thank you Tracy for the lovely review, always my pleasure to book your holidays xxGill
Reply from Hays Travel - Bromborough
Hi Natalie
Thank you for the lovely review and for booking your holiday with Hays Travel
Sarah
Reply from Hays Travel - Bromborough
Thanks for the great feedback :)
Generel enquiry with a surprising result
went into the Bromorough office for something and came out with a perfect holiday insurance. dealt with in a professional manner
April 16, 2025
Reply from Hays Travel - Bromborough
Thanks for the great feedback :) Kirsty
Perfect experience
Perfect experience. Anything we asked for was no problem at all which some of our unusual requests to do with allergies can be challenging sometimes.
April 16, 2025
Reply from Hays Travel - Bromborough
Thanks for the great feedback Kieran, it was a pleasure being able to get everything sorted for your family trip to Cyprus :) Kirsty
Excellent service
Excellent service, nothing is too much trouble that’s we we keep on coming back.
April 6, 2025
Reply from Hays Travel - Bromborough
Always a pleasure booking your holidays, thank you for the lovely review. Gillian :)
Easy booking process .
Easy booking process .. kirsty was polite efficient and had a nice manner
April 10, 2025
Reply from Hays Travel - Bromborough
Thank you for your lovely review :) Kirsty
Hays Travel (what dreams are made of)
Very excellent customer service, the whole overall experience was brilliant 👏 😀. from the moment l entered Hays Travel until l left. 10/10
April 10, 2025
Reply from Hays Travel - Bromborough
Thanks for booking with us again and the great feedback, Sarah :)
We met with an excellent advisor who…
We met with an excellent advisor who could answer all our questions and who got us an excellently priced holiday in Malta.
March 27, 2025
Reply from Hays Travel - Bromborough
Thank you John for your 5* review we really apricate it. Have a fab time in Malta.
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