The young lady in the shop was very pleasant and helpful. Did not pressure us at all and gave us all the required information. Took all the pressure off, much easier than booking on-line and I felt mo... See more
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Both of the travel agents on duty when we called proved to be extremely efficient,very pleasant and most helpful. We could not have asked for better service!! Louise and Kirsty are a credit to this co... See more
Company replied
Friendly greeting, asked what we were after, helpful in finding options. No pressure from Gillian to book there and then. Gave her card, we phoned back to book, unfortunately it had gone but she... See more
Company replied
Gillian was absolutely amazing. Her dedication, knowledge, patience were exceptional. Due to family circumstances Gill and I ended up looking at all sorts of places - around the world in 5 days. She d... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
18 The Rake Precinct, CH62 7AD, Bromborough, United Kingdom
- 01514386597
4.9
Excellent
595 reviews
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Louise is my go to for booking all of…
Louise is my go to for booking all of holidays, she take the stress out the process and she is always friendly and happy to help - I class her as my personal travel agent and friend
June 12, 2026
Reply from Hays Travel - Bromborough
Thanks Jackie for that lovely review and is lovely that you class me as a friend as well as your personal travel agent, it is always a pleasure to book your family holidays. Thanks again :)
I aways use Hays in Bromborough
I aways use Hays in Bromborough, the staff are amazing, they go above and beyond to get you the holiday you want. On this occasion went with Gills recommendation, looking forward to travelling to Egypt.
June 12, 2026
Reply from Hays Travel - Bromborough
Thank you Sian for your booking and always choosing to book with us here, here is to Egypt
Gill xx
We booked a Tui Holiday,with Hayes…
We booked a Tui Holiday,with Hayes Travel ,cheaper than Tui themselves !
Better to book in high street with low deposit,as internet holidays require full amount up front .Excellent service
June 2, 2026
Reply from Hays Travel - Bromborough
Thanks for the great feedback, I am really glad we were able to help you secure your trip to Cyprus at such a great price :) Kirsty
Gill was very professional and helpful…
Gill was very professional and helpful as was Louise even though I kept changing my mind. Good ambience
June 6, 2026
Reply from Hays Travel - Bromborough
Aww Pat thank you we had a lovely time with you both booking your holiday, always be our grasshopper :) Gill xx
As always lovely friendly staff
April 21, 2026
Reply from Hays Travel - Bromborough
Thank you so much Kerys always our pleasure :) Gillian
Hays travel Bromborough very friendly…
Hays travel Bromborough very friendly and helpful staff. Thank you to Gill for her patience and perseverance finding our cruise accommodation for such a late booking.
June 2, 2026
Reply from Hays Travel - Bromborough
Thank you Pam for the lovely review it is always a pleasure to see you and book you holidays. Gill xx
fab friendly service
fab friendly service from Louise as always .
Love booking in this friendly little shop, never book anywhere else.
May 29, 2026
Reply from Hays Travel - Bromborough
Aww thank you Gary, we are so glad you book with us xxx Gill/Louise
Cruise trip.
Went into office with family to book 1 week cruise for half term. The girls were very good and helpful, but it did take quite a long time to complete, I've usually booked with cruise club, so wanted similar discounts, getting through to p and o took a while also, but we got there details sent straight away from you and they would organise the coach for us. So happy with the booking.
May 28, 2026
Reply from Hays Travel - Bromborough
Thank you for the review Mr Richardson, and thank you for booking with ourselves, sorry it took a bit of time to get this booked :)
Reply from Hays Travel - Bromborough
Thanks for the review :) It was a pleasure to get your trip to Skiathos booked, Kirsty
Great branch and staff
Great service listened to what we wanted and patiently found our holiday! Gill and her team are first class in customer service 👏
May 24, 2026
Reply from Hays Travel - Bromborough
Thank you Gareth for the lovely review, so happy that we found you a great holiday :) Gill
Very friendly and saved me hours of…
Very friendly and saved me hours of time trying to book directly.
May 8, 2026
Reply from Hays Travel - Bromborough
Hi Janet, Thank you , so glad I was able to get you booked on this Iconic 4 Queens celebration. Thanks again Louise :)
Gillian was very helpful in finding us…
Gillian was very helpful in finding us a holiday ,very patient nothing too much trouble
Thank you so much Gillian
May 8, 2026
Reply from Hays Travel - Bromborough
You are very welcome always my pleasure, thank you for choosing to book with me again this year.
Gillian :)
Staff were very friendly and helpful
May 13, 2026
Reply from Hays Travel - Bromborough
Thanks so much for the great feedback :) It was a pleasure to help sort your holiday plans, Kirsty
Gillian was so helpful booking our…
Gillian was so helpful booking our cruise 🚢 she made sure we booked the right cabin and assistance at the airport.
Thank you xx
May 9, 2026
Reply from Hays Travel - Bromborough
Thank you so much for the lovely review it was my pleasure to help and get you booked on your next holiday :) Gillian
Super experience booking with Kirsty at Bromborough
Kirsty was extremely helpful, knowledgeable and friendly when guiding us through our holiday options. She answered every question we gave her, followed up the visit with emails and was professional but welcoming at all times. She is a credit to Hays Travel
May 6, 2026
Reply from Hays Travel - Bromborough
Thank you so much for taking the time out to leave me such wonderful feedback. It was an absolute pleasure to meet you both and book your first cruise for your special anniversary, Kirsty :)
One word just AMAZING
One word just AMAZING. they could do any more to help. Jill the girl that always delivers with any of my flights is a star.
May 1, 2026
Reply from Hays Travel - Bromborough
Thank you so very much Gail for this lovely review, its my absolute pleasure booking your flights :) Gill x
Reply from Hays Travel - Bromborough
I am delighted to have been able to book such a special trip for your birthday Kay - thanks for leaving me some great feedback, Kirsty :)
Excellent personal service from Sarah…
Excellent personal service from Sarah at Hays Travel Bromborough. They stayed open and extra 20 minutes to ensure I got the right holiday.
April 30, 2026
Reply from Hays Travel - Bromborough
Thank you so much Brian for the lovely review and for all the bookings you do with ourselves :) best wishes Gill :)
Reply from Hays Travel - Bromborough
Thanks for trusting us to book your trip again :) It's always a pleasure, Kirsty
Always the best service from start to…
Always the best service from start to finish. The holidays I book are my choice but the Hays staff always strive to give me a good start and advice.
April 26, 2026
Reply from Hays Travel - Bromborough
Mr Baird,
We're so glad to hear you consistently receive excellent service and helpful advice from our staff. Thank you for your kind words!
Kind Regards
Hays Travel
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