The young lady in the shop was very pleasant and helpful. Did not pressure us at all and gave us all the required information. Took all the pressure off, much easier than booking on-line and I felt mo... See more
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Both of the travel agents on duty when we called proved to be extremely efficient,very pleasant and most helpful. We could not have asked for better service!! Louise and Kirsty are a credit to this co... See more
Company replied
Friendly greeting, asked what we were after, helpful in finding options. No pressure from Gillian to book there and then. Gave her card, we phoned back to book, unfortunately it had gone but she... See more
Company replied
Gillian was absolutely amazing. Her dedication, knowledge, patience were exceptional. Due to family circumstances Gill and I ended up looking at all sorts of places - around the world in 5 days. She d... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
18 The Rake Precinct, CH62 7AD, Bromborough, United Kingdom
- 01514386597
4.9
Excellent
596 reviews
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Reply from Hays Travel - Bromborough
Thanks for the great feedback :) I can't wait to hear all about your Abba Voyage experience, Kirsty
Always excellent service in Bromborough…
Always excellent service in Bromborough Hays travel.Staff are very helpful and friendly. Wouldn’t go anywhere else.
January 11, 2026
Reply from Hays Travel - Bromborough
Thank you for the lovely review :)
Reply from Hays Travel - Bromborough
Thanks again for booking with us Ronnie , you and Lauren will have a an amazing time In Iceland , have a great time. Gillian.
Lovely team at bromborough helpful well…
Lovely team at bromborough helpful well informed and cheerful
January 11, 2026
Reply from Hays Travel - Bromborough
It was an absolute pleasure to book this special trip for you both :) Thanks for choosing us yet again to arrange your next holiday, Kirsty x
Reply from Hays Travel - Bromborough
Thanks for the great review Kevin :) and for booking with us again, Kirsty
We have been using Hays Travel for…
We have been using Hays Travel for quite a few years and we are welcomed with a smile and asked how we are most of the time,we always get a good deal,our local shop in bromborough are always accommodating
January 1, 2026
Reply from Hays Travel - Bromborough
We appreciate your continued loyalty and are so glad that our team always provides accommodating and friendly service. Thank you for your positive feedback.
Wonderful staff
We had the same lady who booked our holiday last year her name is Gillian and she was wonderful and talked us through everything. We got cups of tea made for us by the other staff. All so friendly and wouldn’t book my holiday anywhere else.
January 7, 2026
Reply from Hays Travel - Bromborough
I am so happy to hear that you had another wonderful experience with me. It's great to know that you felt so well-cared for, and I appreciate your continued loyalty. Gillian :)
Thank you Kirsty.
Kirsty was once again excellent in helping us to find and book a holiday. This time it was a cruise at a real bargain price . I have no hesitation in recommending Kirsty and Hays Travel.
January 6, 2026
Reply from Hays Travel - Bromborough
Thanks for the feedback :) I am delighted we found you such a good deal.....I can't wait to hear all about it. Kirsty
Easy to talk to
December 10, 2025
Reply from Hays Travel - Bromborough
Thanks Gordon for your 5* review so glad we could help. Gillian
Reply from Hays Travel - Bromborough
Thank you :)
The company as a whole are amazing but…
The company as a whole are amazing but best of all the girls in the Bromborough store are very helpful and lovely
December 7, 2025
Reply from Hays Travel - Bromborough
Thank you Claire for the lovely review, :) Gill
Reply from Hays Travel - Bromborough
always our pleasure :) Gillian
Thanks Sarah
Sarah was helpful, understanding and reassuring after the other company I had used had ceased trading. She and the manager along with a trainee in the Bromborough office all worked to get as close to my original holiday price as possible. Sarah was tenacious! She did not give up and tried multiple options for me until she found something we could work with. Im pretty demanding, Id researched a lot and Sarah could have given up and suggested elsewhere but she didnt.
November 28, 2025
Reply from Hays Travel - Bromborough
Thank you Julie for the lovely review, and we are so happy that we managed to get your holiday for you. Gillian :)
Excellent Service
As usual the staff are always friendly, helpful and knowledgeable. Holiday booked and even the hotel at the airport the night before. I wouldn't go anywhere else.
November 29, 2025
Reply from Hays Travel - Bromborough
Thank you Irene for your lovely review and for booking with me again :) Gill
Irene
Have booked holidays with Hays Bromborough for a number of years. The staff are very professional,helpful and friendly.
Would recommend.
November 22, 2025
Reply from Hays Travel - Bromborough
Thank you Irene for the lovely review, always our pleasure booking your holidays :) Gill
Gill was very patient with us
Gill was very patient with us, and sort out everything we asked for.
November 18, 2025
Reply from Hays Travel - Bromborough
Thanks for your 5* review, we really appreciate it. You will all have a fab time on your family holiday to Majorca :)
The staff were absolutely brilliant…
The staff were absolutely brilliant found me just what I wanted
November 14, 2025
Reply from Hays Travel - Bromborough
Thank you for the lovely review and booking with us here at Hays Bromborough :) Louise
good holidays for the right price
iT was quick and easy Kirsty found just what I was looking for and at the right price.
November 12, 2025
Reply from Hays Travel - Bromborough
Thanks so much for the great feedback :) It was a pleasure to find and book your holiday, Kirsty
Reply from Hays Travel - Bromborough
Thanks for leaving a great review :) It was a pleasure to book your trip to Spain, Louise
I would like to thank you for helping…
I would like to thank you for helping me book our holiday to Malta. I always book my own holidays on apps but as I get older it's getting harder with the Internet and remembering everything. I'm glad I made the decision to visit your shop. All the worry has gone. This is my second holiday I've booked with you in two days.
October 18, 2025
Reply from Hays Travel - Bromborough
HI Mrs Jones, Thanks again for booking with us , Malta will be lovely. Thanks again Sarah
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