Andrew was so informative and was extremely knowledgeable about the different holiday destinations. He helped us find the perfect holiday in only an hour after we had been looking for months on our... See more
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Great personal service delivered at Hays Travel in Bromsgrove - again. After discussing our holiday requirements with friends we called into Hays Travel who swiftly organised our Winter Break in Tene... See more
Company replied
Easy to walk in, have a chat, get exactly what we want, pay and walk out again! Nice people, professional and efficient, no messing around swearing at the laptop!
Company replied
Demi was excellent Great knowledge of the area we were going places to visit. Guides to the culture and advice on local adventures. Making sure all aspects were covered, advice would be available... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
92 High Street, B61 8EX, Bromsgrove, United Kingdom
- 01527903968
4.9
Excellent
823 reviews
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Reply from Hays Travel - Bromsgrove
Mr Susan Lambert,
Thank you so much for your wonderful feedback! We are delighted to hear that you found our staff to be helpful, friendly, professional, and very knowledgeable. We truly appreciate your kind words.
Kind Regards
Hays Travel Huyton
The travel agent was friendly and…
The travel agent was friendly and efficient, nothing was too much trouble
September 1, 2026
Reply from Hays Travel - Bromsgrove
Patrick Gunnell,
Thank you for your wonderful review! We are so pleased to hear that our travel agent was friendly and efficient, and that you had such a positive experience.
Kind Regards
Hays Travel Huyton
Easy and efficient
Andrew was so informative and was extremely knowledgeable about the different holiday destinations. He helped us find the perfect holiday in only an hour after we had been looking for months on our own.
The extra discount was a bonus too.
Will definitely book through Hays in the future.
August 31, 2026
Reply from Hays Travel - Bromsgrove
Marie Kilgallon,
Thank you so much for your lovely review. We are so pleased we could help you find your perfect holiday so quickly!
Kind Regards
Hays Travel Huyton
Easy to walk in
Easy to walk in, have a chat, get exactly what we want, pay and walk out again! Nice people, professional and efficient, no messing around swearing at the laptop!
August 21, 2026
Reply from Hays Travel - Bromsgrove
Thank you for your fantastic 5-star review! We are so pleased to hear that your experience with us was easy and efficient, and that our team was professional and helpful. We appreciate your kind words!
Natalie was really helpful and dealt…
Natalie was really helpful and dealt with our booking very efficient
August 27, 2026
Reply from Hays Travel - Bromsgrove
Thank you for your wonderful feedback! We are so pleased to hear that our team member was very helpful and efficient with your booking.
amazing service first time with hays…
amazing service first time with hays told the lady what i want she found it sorted it all
August 25, 2026
Reply from Hays Travel - Bromsgrove
Website User,
Thank you for your wonderful review! We're so pleased to hear that your first experience with us was so positive and that we could find exactly what you were looking for.
Kind Regards
Hays Travel Bromsgrove
Great personal service delivered at…
Great personal service delivered at Hays Travel in Bromsgrove - again.
After discussing our holiday requirements with friends we called into Hays Travel who swiftly organised our Winter Break in Tenerife. Morgan - in branch -provided extremely efficient service and advice that enabled us to book our confirmed requirements below the quoted online package price. We would highly recommend the personal and highly competitive service provided by Hays Travel.
August 23, 2026
Reply from Hays Travel - Bromsgrove
Fantastic to hear - Thank you for taking the time to feedback your personal thoughts, great to know that we are doing a fab job - Hays Travel Bromsgrove
Reply from Hays Travel - Bromsgrove
Thank you for your fantastic 5-star review! We are so pleased to hear that you consistently have such a positive experience with us.
Reply from Hays Travel - Bromsgrove
Thank you for a 5* review this is greatly appreciated
Bromsgrove branch very cheerful and…
Bromsgrove branch very cheerful and helpful staff used this branch for a good few years now
August 9, 2026
Reply from Hays Travel - Bromsgrove
Thank you for your wonderful feedback! We are so pleased to hear that our team at the Bromsgrove branch has consistently provided you with cheerful and helpful service over the years. We truly appreciate your loyalty.
Debbie
Debbie, was helpful, knowledgeable, and was able to suggest the holiday we were actually looking for. A follow up phone call was also appreciated.
August 21, 2026
Reply from Hays Travel - Bromsgrove
Thank you Mr Stewart for your review - I will make sure that this gets back to Deb -
Deb was really patient and helpful
August 19, 2026
Reply from Hays Travel - Bromsgrove
Great thank you for leaving a review this is appreciated - Hays Travel Bromsgrove
The lady I saw was very helpful and…
The lady I saw was very helpful and chatty overall It was very good.
August 16, 2026
Reply from Hays Travel - Bromsgrove
Thank you for your review - great to know that we were helpful - Hays Travel Bromsgrove
Excellent service
Excellent service, did not feel as though we were being rushed or pressured into making a decision.
Ended up booking 2 holidays service was that good.
August 8, 2026
Demi was excellent
Demi was excellent
Great knowledge of the area we were going places to visit. Guides to the culture and advice on local adventures.
Making sure all aspects were covered, advice would be available any time.
Great price and a smile. Highly recomended
August 3, 2026
Reply from Hays Travel - Bromsgrove
What a lovely review I will pass onto Demi . If you need anything else , please just let us know. Kind regards Andrew
Demi made booking my holiday a stress…
Demi made booking my holiday a stress free experience and also got me a great price. The staff at Bromsgrove are all extremely helpful and I wouldn't go anywhere else
August 11, 2026
Reply from Hays Travel - Bromsgrove
Thank you this is fabulous new that our lovely apprentice Demi was so helpful and made your experience a great one..comments like this make our day - Natalie
Holiday choices
The staff really helpful and friendly and go out off their way to accommodate you on a holiday off your choice with various options. A good freindy team.
Many Thanks to you all !!
August 8, 2026
Reply from Hays Travel - Bromsgrove
You are more than welcome - thank you for taking time to give your review -
Natalie - Branch Manager
Known by the staff who understand me…
Known by the staff who understand me and my >> requirements and know how to manage the technology and book what is needed within my limited budget >>
August 8, 2026
Reply from Hays Travel - Bromsgrove
This is a such a positive review and thank you for taking the time out to give feedback it is greatly appreciated. Natalie
Reply from Hays Travel - Bromsgrove
Thank you so much for your wonderful 5-star review! We are delighted to hear that our team was so helpful and accommodating. We truly appreciate your kind words.
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