I’ve been to the Bulwell branch of Hays for my last two holidays on the spur of moment and they came up trumps again so thank you Josh and ladies for your help Kindest Regards William
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Fantastic service from Adam throughout — great communication, helpful, and made everything so easy. The Hays Travel app was really simple to use, and the free parking was a lovely added bonus. Would... See more
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The whole team we're polite & very helpful as I kept swapping & changing things but we all got there in the end with their time & patience. Used Hays Travel in previous years & they always manage to... See more
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SPEEDY RESPONSE FINDING CORRECT INFORMATION AND HOTEL AND RESORT VERY GOOD SLIGHT DELAY ON CUSTOMER CARE NEED TO PAY MORE ATTENTION TALKING TO OTHER CUSTOMERS OVER OTHER TABLES C... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
81 Main Street, NG6 8QD, Bulwell, United Kingdom
- 01158605338
4.9
Excellent
424 reviews
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I had a problem but soon rectified…
I had a problem but soon rectified thanks to Joshua and Adam.
June 2, 2026
Reply from Hays Travel - Bulwell
Thank you for you lovely review Frank enjoy Salou :)
I’ve been to the Bulwell branch of Hays…
I’ve been to the Bulwell branch of Hays for my last two holidays on the spur of moment and they came up trumps again so thank you Josh and ladies for your help
Kindest Regards William
May 31, 2026
Reply from Hays Travel - Bulwell
Thank you, we always try our very best :)
Excellent quick service again
Excellent quick service again. Cruise sorted out really easily. Adam is excellent!!
May 22, 2026
Japan cruise
I popped into my local shop previous day to ask details for the cruise. I had the night too think about it. So dropped in the following day. Talked to the agent about all the details. Booked it there and then. Kelly was very helpful sorting things out.
May 21, 2026
Reply from Hays Travel - Bulwell
Thank you for your lovely review enjoy Japan :)
Very polite lady served us Hayley every…
Very polite lady served us Hayley every thing we asked for Hayley sorted it for us
May 14, 2026
Reply from Hays Travel - Bulwell
Thankyou for your lovely review!
Norwegian fjords cruise
Fantastic service from Adam throughout — great communication, helpful, and made everything so easy. The Hays Travel app was really simple to use, and the free parking was a lovely added bonus. Would definitely recommend!
May 11, 2026
Reply from Hays Travel - Bulwell
Thank you Vicky...you are going to love it!!!
Excellent service lovely friendly staff…
Excellent service lovely friendly staff always make you feel comfortable
May 12, 2026
Reply from Hays Travel - Bulwell
Thank you
Got exactly what we were looking for-…
Got exactly what we were looking for- very friendly and knowledgeable staff
May 10, 2026
Reply from Hays Travel - Bulwell
Thank you :)
Everything thing was so easy and simple…
Everything thing was so easy and simple the staff made it a very pleasant experience and were very informative, so everything went smoothly
May 2, 2026
Reply from Hays Travel - Bulwell
First time for a cruise!! woop woop!
Making how holiday perfect 👌 and the…
Making how holiday perfect 👌 and the staff are very perlight and confident in making a holiday number one. Well done hay's 😊
May 7, 2026
Reply from Hays Travel - Bulwell
Thankyou for taking your time to write a lovely review! We appreciate you :)
The staff are very polite and friendly…
The staff are very polite and friendly and very knowledgeable would recommend hays travel to anyone
May 1, 2026
Reply from Hays Travel - Bulwell
Thank you
Excellent service
Excellent service by friendly and helpful staff who will go the extra mile to make your experience the best!
April 28, 2026
Reply from Hays Travel - Bulwell
Thankyou for your lovely review! We appreciate your regular custom! Thankyou for always choosing us.
Staff were lovely helpful and polite
April 18, 2026
Reply from Hays Travel - Bulwell
Thankyou for taking the time to write a lovely review!
The staff couldn’t do enough for us .we…
The staff couldn’t do enough for us .we are old but they put us at ease
April 17, 2026
Reply from Hays Travel - Bulwell
Thankyou for taking the time to write a lovely review!
Reply from Hays Travel - Bulwell
Thankyou for taking the time to write a lovely review!
Good service
Excellent friendly service used them
Before no stress no hassle booking here same price as online
April 12, 2026
Reply from Hays Travel - Bulwell
Thanks Elaine..means alot, Adam
The Bulwell Hays Travel
The Bulwell Hays Travel
Was very helpful in every matter that arose for me.
They was very polite beyond helpful very kind what a great credit to your company.
I was that satisfied with Hays Bulwell I have rebook another cruise for 2028.
April 2, 2026
Reply from Hays Travel - Bulwell
Thank you for the lovely review :)
Staff ( Hayley) superb
Staff ( Hayley) superb - in and out in 20 mins
And holiday booked ! 7th holiday in 3 years booked at Hays ( Bulwell)
March 28, 2026
Reply from Hays Travel - Bulwell
Thank you so much for your kind review..
Hayley
Reply from Hays Travel - Bulwell
Thank you very much...
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