Hays Travel - Bulwell Reviews 

463
TrustScore 5 out of 5

4.9

81 Main Street, NG6 8QD Bulwell, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We went to collect our boarding passes for September holiday and everything was ready to collect. We decided to look for a break to celebrate our 40thwedding anniversary next may. Hayley was very effi... See more

Company replied

Rated 5 out of 5 stars

Hayley from the Bulwell store was amazing. I spoke to her on the phone beforehand as I was interested in a couple of holidays. I am not good with technology and she made everything plain sailing. Very... See more

Company replied

Rated 5 out of 5 stars

As usual Hayley was professional as usual.very polite and helpful.We use hays travel every year because they do everything for us from booking,seats and tickets.

Company replied

Rated 5 out of 5 stars

Very friendly, very helpful, my sister and I were both very happy with everyone at Hays travel Bulwell, we're really looking forward to our holiday x

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 81 Main Street, NG6 8QD, Bulwell, United Kingdom

  • 01158605338

4.9

Excellent

TrustScore 5 out of 5

463 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(463)

117,661 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

To say it was a Sunday morning the staff were brill ,smiling and we had a laugh ,I would always recommend Hays traval in bulwell nottingham.

We were greeted with Happy and smiling staff ,we were made to feel very welcome ,we sat and spoke to Adam about were we wanted to go ,he gave us the best offer and told us about any extra add on we could get ,we were there about 1 hour and 30 mins so not rushed at all ,Adam also explained about insurance which we took out there and then ,over all again Hays traval bulwell nottingham made our experience in booking our family holiday easy and quick to book Thank you

January 5, 2025
Hays Travel - Bulwell logo

Reply from Hays Travel - Bulwell

Was a pleasure as always, these bookings are never quick ones...but glad we get exactly what you wanted..it will be magical!

Rated 5 out of 5 stars

Dream Holiday

Very pleased with Hays, Haley in Bulwell was very patient and listened to what we were looking for and, then delivered what we now hope & believe will be a super holiday that we have promised ourselves. Thank You.

January 4, 2025
Hays Travel - Bulwell logo

Reply from Hays Travel - Bulwell

Thank you for your review, i hope you have a great time....looks amazing

Rated 5 out of 5 stars

The agent had a friendly approach when…

The agent had a friendly approach when I stepped through the door. She was very informative and knowledgeable and sorted my holiday and gave advice on travel to the airport also

November 28, 2024
Hays Travel - Bulwell logo

Reply from Hays Travel - Bulwell

Hi thank you so much for your kind review, kind regards Hayley

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, very friendly, professional and knowledgeable. I would highly recommend.

December 2, 2024
Hays Travel - Bulwell logo

Reply from Hays Travel - Bulwell

Thankyou for your lovely review-

Rated 5 out of 5 stars

The staff were Very helpful in booking…

The staff were Very helpful in booking my holiday explaining the benefits of taking out insurance so you are covered if you have to cancel. Would recommend Hayes travel.

November 27, 2024
Hays Travel - Bulwell logo

Reply from Hays Travel - Bulwell

Thank you Ted for your review..

Rated 5 out of 5 stars

Really friendly and very helpful can…

Really friendly and very helpful can not fault them at all. definitely my new go to place for holidays

November 22, 2024
Hays Travel - Bulwell logo

Reply from Hays Travel - Bulwell

Thanks Chris for your review...we look forward to helping you for the long haul!

Rated 5 out of 5 stars

My experience at Hays Travels

Got things sorted without any issues. Fast and simple, no stress. Straight forward and was shown all available prices and what’s best. They give you all the info you need so you don’t experience any issues when arriving to ur destination. Very friendly team. Recommend fully if you are confused about anything to do with your trip or want easy booking.

Seen reviews saying names not being got right or helping other customer. To me this was no issue and shouldn’t be an issue, since they will be dealing with loads of customer daily, sometimes you can accidentally get names wrong or try to help other customers at same time to satisfy everyone, that’s just a simple mistake everyone makes mistakes time to time.

November 20, 2024
Hays Travel - Bulwell logo

Reply from Hays Travel - Bulwell

Thankyou so much for taking the time to write such a lovely review, and yes we are all human we do make mistakes but do everything in our power to correct them as soon as possible. :)

Rated 5 out of 5 stars

As usual great service

As usual great service. The team all work well together. We wanted a last minute deal and we had it all booked and they printed all our documents for us within 30 minutes. Saves time trying to book online which I find can be very annoying at times !

October 22, 2024
Hays Travel - Bulwell logo

Reply from Hays Travel - Bulwell

Thank you

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. The staff are always friendly whether it be face to face or over the phone. I wouldn’t book with any other travel agency. ⭐️⭐️⭐️⭐️⭐️

September 21, 2024
Hays Travel - Bulwell logo

Reply from Hays Travel - Bulwell

thank you very much for the review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look