Hays Travel - Bulwell Reviews 

461
TrustScore 5 out of 5

4.9

81 Main Street, NG6 8QD Bulwell, GB


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Rated 5 out of 5 stars

Hayley from the Bulwell store was amazing. I spoke to her on the phone beforehand as I was interested in a couple of holidays. I am not good with technology and she made everything plain sailing. Very... See more

Company replied

Rated 5 out of 5 stars

As usual Hayley was professional as usual.very polite and helpful.We use hays travel every year because they do everything for us from booking,seats and tickets.

Company replied

Rated 5 out of 5 stars

Josh in the Bulwell branch was very patient helping us to on find our ideal holiday. He spent time to look at the different destinations and requirements we asked for, we couldn't thank him enough for... See more

Company replied

Rated 5 out of 5 stars

Very friendly, very helpful, my sister and I were both very happy with everyone at Hays travel Bulwell, we're really looking forward to our holiday x

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 81 Main Street, NG6 8QD, Bulwell, United Kingdom

  • 01158605338

4.9

Excellent

TrustScore 5 out of 5

461 reviews

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4.9

All reviews

(461)

116,474 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Me and my friend are deaf and the staff…

Me and my friend are deaf and the staff were very friendly helpful and very patient with us and we are very comfortable to talk to the staff and they are brilliant and thank you so much and we are very happy for booked a holiday we have dream of thank you so much all those staff from bulwell 😁 😁 😁

August 2, 2025
Hays Travel - Bulwell logo

Reply from Hays Travel - Bulwell

Thank you so much for your lovely review enjoy the Maldives :)

Rated 5 out of 5 stars

Good service

Good service very helpful person. They always know what they are doing, thanks.

July 31, 2025
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Reply from Hays Travel - Bulwell

Thankyou for taking the time to write a lovely review! - Josh

Rated 5 out of 5 stars

The agent whose name was Porsche was…

The agent whose name was Porsche was very helpful and efficient made everything so easy 10 out of 10

July 30, 2025
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Reply from Hays Travel - Bulwell

Thank you very much i hope you have a great holiday :)

Rated 5 out of 5 stars

Hayley who I delt with was…

Hayley who I delt with was knowledgeable and thorough throughout. She emailed me when she said she would. And when I went in to book she gave us the best offer she could that we were happy with.

July 22, 2025
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Reply from Hays Travel - Bulwell

Thank you so much for taking the time to write a lovely review... Hayley

Rated 5 out of 5 stars

The travel agent Adam

The travel agent Adam. He was well versed with the ins and outs of the Cruises and assisted with a lot of input about the trip altogether

July 23, 2025
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Reply from Hays Travel - Bulwell

Thank you...I hope you have an amazing trip..here for any questions...

Rated 5 out of 5 stars

Hayley at your Bulwell office is an…

Hayley at your Bulwell office is an asset to your company. So professional and efficient. Nothing is too much trouble for her. And seems well travelled, as her knowledge of destinations is so helpful too.

July 22, 2025
Hays Travel - Bulwell logo

Reply from Hays Travel - Bulwell

Thankyou for your lovely review.

Rated 5 out of 5 stars

Out standing service

My experience with Hays travel was outstanding. Adam my travel rep,was knowledgeable, professional, patient and extremely helpful. I would not have booked my cruise if it had not been for Adam's 100 per cent commitment to his customer care.

July 15, 2025
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Reply from Hays Travel - Bulwell

Thank you for this..its always a pleasure and cant wait for more planning and to hearing all about it!

Rated 5 out of 5 stars

Very helpful

Very helpful, great customer service

June 17, 2025
Hays Travel - Bulwell logo

Reply from Hays Travel - Bulwell

Thank you :)

Rated 5 out of 5 stars

hays travel was amazing

I spoke withportia she was really helpful sorted my holiday with no problem I'm really satisfied with the service I got

June 24, 2025
Hays Travel - Bulwell logo

Reply from Hays Travel - Bulwell

Thankyou for your lovely review!

Rated 5 out of 5 stars

We went to book a cruise we have never…

We went to book a cruise we have never been on one before the travel agent was very helpful and had plenty of helpful advice through experience we were so happy we went there to book our advisors name was Adam and would highly recommend him

June 8, 2025
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Reply from Hays Travel - Bulwell

Thankyou for taking the time to write us a lovely review!

Rated 5 out of 5 stars

The staff were absolutely brilliant

The staff were absolutely brilliant. Customer service was spot on, especially keren and the manager. There was a glitch on the marrella site and they were brilliant at sorting it out and keeping us informed.

June 7, 2025
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Reply from Hays Travel - Bulwell

Thankyou for taking the time to write a lovely review! Thankyou for our biscuits too!! We are so pleased we got it sorted! - Kerren :)

Rated 5 out of 5 stars

The Staff at Hays Travel are lovely 😊…

The Staff at Hays Travel are lovely 😊 nothing was too much trouble answered the questions we had and put our minds at ease and we booked our flights with travel insurance they were extremely helpful Thanks Hays Travel it’s the first time we have used Hays Travel and will definitely use them again in the future and I will also be recommending you to our family and friends Thanks again 😊😊😊

June 4, 2025
Hays Travel - Bulwell logo

Reply from Hays Travel - Bulwell

Thank you for the lovely review Enjoy Dubai and sydney :)

Rated 5 out of 5 stars

Thank you!

Josh at Hays Travel bulwell was incredible when I went in yesterday. He went above and beyond to explore options and deals I had in mind. Nothing was too much trouble. He knew in-depth information about the location and even gave tips on key hot spots and experiences which made a world of difference. He truly seemed like he wanted to help. Despite me not booking with them on this occasion, I will be sure to have these as a potential for next time.

May 14, 2025
Unprompted review
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Reply from Hays Travel - Bulwell

Thank you :)

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