Hays Travel - Bury St Edmunds Reviews 

Gemma was very knowledgeable about the hotels in the areas we were looking at and were able to find just the holiday to suit us. It was a very pleasant and positive outcome. We pass on our thanks to Gemma.

Very friendly and pleasant reception. Katie handled our requests without issue.

First time using a travel agent and was amazed how quick and easy it was. Everything was explained to me each step of the way. Very friendly and knowledgeable staff. Will definitely use again for my next holiday.

We phoned Sunday morning and spoke to Grace and told her what we would like.
She came back to us very quickly with all the details and we booked it there and then.
Really wonderful

Gemma as usual was very helpful and we now have our holiday booked, many thanks Gemma

As usual. We received knowledgeable helpful advice. Great service from the team

Excellent customer service. Very knowledgeable and spent a lot of time researching various options. Great experience, thank you very much!👍

We were guided by Grace with sound advice and lots of knowledge - very good experience.

The young lady went out of her way to help me book my trip with personal experience of Paris and local transport tips. I would not have managed to organise everything just with the Internet and really appreciated her guiding me through the booking. I will be back.

Julie was very helpful with all my requests regarding my booking making things much easier for me for which I am very grateful

expert knowledge of giving us exactly what wanted.well done Katey.

Very pleased with the service. Katie was excellent detailing a number of different options for us , relating to both cruise dates as well as cabins.

Great customer service! Very friendly and helpful staff. Thank you.

Thank you Aimee, great customer service & knowledge

We were able to book the holiday on the date we wanted with a discount for Black Friday from Titan. Staff were knowledgeable, helpful, professional and friendly.

Your team were knowledgeable &completely helpfull

Excellent friendly, patient and knowledgeable service, Nothing was too much trouble

The staff were excellent and very helpful, I got the holiday i wanted at a great price thank you

From the first phone call the staff have been amazing - Danielle took criteria from me and found several options. We then went to Bury branch and Lily Mae booked the holiday for us. It was stress free and we are really happy with our booking.