first time in many years that I've used a travel agent to book a holiday - very impressed and much more relaxing than trying to manage all the flights and hotel by myself at home. As I would do, the... See more
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I didn't get the lady's name but she took alot of time to help me book a good holiday. She was very knowledgeable about the resorts which would be suitable for me and I didn't feel rushed and gave e... See more
We booked a cruise through Hays Cameron Toll and were very happy with our experience. We haven't used a travel agent for years but felt it was very useful and helpful to do so. Joni was very professio... See more
Company replied
From start to finish, Joni (Cameron Toll, Edinburgh Branch) was fantastic. Warm, friendly, knowledgeable. Sorted everything we needed without a hitch. Can't recommend Joni enough.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 9 Cameron Toll Shopping Centre, EH16 5PB, Cameron Toll, United Kingdom
- 01315169736
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Worth considering in the future for my age group…
first time in many years that I've used a travel agent to book a holiday - very impressed and much more relaxing than trying to manage all the flights and hotel by myself at home. As I would do, the hotels reviews were checked, cost of add-ons like breakfast was calculated and so worked well for me.
Excellent Company value for money would…
Excellent Company value for money would recommed to family and friends.
The Staff at Cameron toll are there for your experience of a great holiday defiantly 10,10
Excellent customer service from Sami…
Excellent customer service from Sami who’s expertise helped with booking our getaway
The staff were amazing with great…
The staff were amazing with great advice and keeping to a cost budget.
Very knowledgeable
I didn't get the lady's name but she took alot of time to help me book a good holiday. She was very knowledgeable about the resorts which would be suitable for me and I didn't feel rushed and gave excellent service, that's why I always book with hays.
May use AI-assist with repliesRead more
Excellent and seamless all round…
Excellent and seamless all round booking experience. The staff went above and beyond to help us with ravel arrangements and to find hotel accommodation in a central location. They were sympathetic to our needs, patient and understanding. Highly recommended.
Staff went above and beyond to ensure we found the ideal accommodation

Reply from Hays Travel - Cameron Toll
Paul was great as usual
Paul was great as usual. Very professional and got the job done to our satisfaction

Reply from Hays Travel - Cameron Toll

Reply from Hays Travel - Cameron Toll

Reply from Hays Travel - Cameron Toll
The assistant taking her time with us…
The assistant taking her time with us and doing her job efficiently.

Reply from Hays Travel - Cameron Toll
From start to finish
From start to finish, Joni (Cameron Toll, Edinburgh Branch) was fantastic. Warm, friendly, knowledgeable. Sorted everything we needed without a hitch. Can't recommend Joni enough.

Reply from Hays Travel - Cameron Toll
Very professional, friendly and helpful
We booked a cruise through Hays Cameron Toll and were very happy with our experience. We haven't used a travel agent for years but felt it was very useful and helpful to do so. Joni was very professional, friendly and helpful. Would definitely recommend Hays and we will definitely book a holiday again with them in the future.

Reply from Hays Travel - Cameron Toll
The lovely staff could not be more…
The lovely staff could not be more helpful, always a pleasure to go in and have a chat while making a booking

Reply from Hays Travel - Cameron Toll
Very friendly staff
Very friendly staff. Always met with a smile, Nadia and the team go above and beyond to find you what you want. Nothing is too much bother for them, that is why I keep returning. Well done !!

Reply from Hays Travel - Cameron Toll

Reply from Hays Travel - Cameron Toll
In carmeron toll you have sammie who…
In carmeron toll you have sammie who worked next door we always deal will her forour holidays so she in hays she was day off Shannon was also good seems a good team you have there

Reply from Hays Travel - Cameron Toll

Reply from Hays Travel - Cameron Toll
Hip Hip Horray Holiday. nitial holiday enquiry (a cruise)…
Our initial holiday enquiry (a cruise) turned out not to be what we wanted. However Nadia managed to get us a holiday for next year which suited our requirements. As is the norm when dealing with any of Hays representatives they listen, search and consider your requirements. I travel with a wheelchair and have had nothing but easy and consistent help. Hays definitely know how to treat customers

Reply from Hays Travel - Cameron Toll
The experience we had last year led us…
The experience we had last year led us to try same again , same destination, same hotel. Staff made the process easy. It does help when the traveler has an idea of what they want.

Reply from Hays Travel - Cameron Toll
Thanks to Shannon for her help in…
Thanks to Shannon for her help in getting our seats changed and a good deal. A wee week in Tenerife going out on Monday.

Reply from Hays Travel - Cameron Toll
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