Hays Travel - Cameron Toll Reviews 

806
TrustScore 5 out of 5

4.9

Unit 9 Cameron Toll Shopping Centre, EH16 5PB Cameron Toll, GB


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Rated 5 out of 5 stars

first time in many years that I've used a travel agent to book a holiday - very impressed and much more relaxing than trying to manage all the flights and hotel by myself at home. As I would do, the... See more

Rated 5 out of 5 stars

I didn't get the lady's name but she took alot of time to help me book a good holiday. She was very knowledgeable about the resorts which would be suitable for me and I didn't feel rushed and gave e... See more

Rated 5 out of 5 stars

We booked a cruise through Hays Cameron Toll and were very happy with our experience. We haven't used a travel agent for years but felt it was very useful and helpful to do so. Joni was very professio... See more

Company replied

Rated 5 out of 5 stars

From start to finish, Joni (Cameron Toll, Edinburgh Branch) was fantastic. Warm, friendly, knowledgeable. Sorted everything we needed without a hitch. Can't recommend Joni enough.

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Unit 9 Cameron Toll Shopping Centre, EH16 5PB, Cameron Toll, United Kingdom

  • 01315169736

4.9

Excellent

TrustScore 5 out of 5

806 reviews

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4.9

All reviews

(806)

123,181 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Worth considering in the future for my age group…

first time in many years that I've used a travel agent to book a holiday - very impressed and much more relaxing than trying to manage all the flights and hotel by myself at home. As I would do, the hotels reviews were checked, cost of add-ons like breakfast was calculated and so worked well for me.

July 19, 2026
Rated 5 out of 5 stars

Very knowledgeable

I didn't get the lady's name but she took alot of time to help me book a good holiday. She was very knowledgeable about the resorts which would be suitable for me and I didn't feel rushed and gave excellent service, that's why I always book with hays.

July 10, 2026
Rated 5 out of 5 stars

Excellent and seamless all round…

Excellent and seamless all round booking experience. The staff went above and beyond to help us with ravel arrangements and to find hotel accommodation in a central location. They were sympathetic to our needs, patient and understanding. Highly recommended.

Staff went above and beyond to ensure we found the ideal accommodation

July 10, 2026
Hays Travel - Cameron Toll logo

Reply from Hays Travel - Cameron Toll

thank you so much for your kind review and so glad you felt the staff did all they could to go above your expectations Paul Morgan Manager

Rated 5 out of 5 stars

Paul was great as usual

Paul was great as usual. Very professional and got the job done to our satisfaction

July 8, 2026
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Reply from Hays Travel - Cameron Toll

Many thanks for your review and it's always a pleasure thanks Paul

Rated 4 out of 5 stars

The assistant taking her time with us…

The assistant taking her time with us and doing her job efficiently.

July 7, 2026
Hays Travel - Cameron Toll logo

Reply from Hays Travel - Cameron Toll

thanks for taking the time to place a review and we are glad your enquiry was dealt with in a timely manner Kind regards Paul Morgan Store Manager

Rated 5 out of 5 stars

From start to finish

From start to finish, Joni (Cameron Toll, Edinburgh Branch) was fantastic. Warm, friendly, knowledgeable. Sorted everything we needed without a hitch. Can't recommend Joni enough.

July 5, 2026
Hays Travel - Cameron Toll logo

Reply from Hays Travel - Cameron Toll

Thank you so much for your kind words about your booking with Joni. It is very much appreciated kind regards Paul Morgan Store Manager

Rated 5 out of 5 stars

Very professional, friendly and helpful

We booked a cruise through Hays Cameron Toll and were very happy with our experience. We haven't used a travel agent for years but felt it was very useful and helpful to do so. Joni was very professional, friendly and helpful. Would definitely recommend Hays and we will definitely book a holiday again with them in the future.

June 29, 2026
Hays Travel - Cameron Toll logo

Reply from Hays Travel - Cameron Toll

Thank you so much for your fabulous review and so happy to hear you felt Joni was professional, friendly and helpful and that you would recommend Hays kind regards Paul Morgan Store Manager

Rated 5 out of 5 stars

The lovely staff could not be more…

The lovely staff could not be more helpful, always a pleasure to go in and have a chat while making a booking

June 27, 2026
Hays Travel - Cameron Toll logo

Reply from Hays Travel - Cameron Toll

Thank you so much and it's always a pleasure Kind regards Paul Morgan Store Manager

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff. Always met with a smile, Nadia and the team go above and beyond to find you what you want. Nothing is too much bother for them, that is why I keep returning. Well done !!

July 3, 2026
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Reply from Hays Travel - Cameron Toll

Thanks so much for your kind words and returning to book with us Kind regards Paul Morgan Store Manager

Rated 5 out of 5 stars

In carmeron toll you have sammie who…

In carmeron toll you have sammie who worked next door we always deal will her forour holidays so she in hays she was day off Shannon was also good seems a good team you have there

July 2, 2026
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Reply from Hays Travel - Cameron Toll

Thank you and glad Shannon managed to get you all sorted thanks Paul Morgan Store Manager

Rated 5 out of 5 stars

Hip Hip Horray Holiday. nitial holiday enquiry (a cruise)…

Our initial holiday enquiry (a cruise) turned out not to be what we wanted. However Nadia managed to get us a holiday for next year which suited our requirements. As is the norm when dealing with any of Hays representatives they listen, search and consider your requirements. I travel with a wheelchair and have had nothing but easy and consistent help. Hays definitely know how to treat customers

June 23, 2026
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Reply from Hays Travel - Cameron Toll

Hello, Thank you for the lovely 5* review, it is always nice seeing you both in store and having a wee chat & off course getting you all booked up for your holidays :) Nadia

Rated 5 out of 5 stars

The experience we had last year led us…

The experience we had last year led us to try same again , same destination, same hotel. Staff made the process easy. It does help when the traveler has an idea of what they want.

June 14, 2026
Hays Travel - Cameron Toll logo

Reply from Hays Travel - Cameron Toll

Thank you so much for the lovely 5* review. We hope you have an amazing time. Hays Travel Cameron Toll

Rated 5 out of 5 stars

Thanks to Shannon for her help in…

Thanks to Shannon for her help in getting our seats changed and a good deal. A wee week in Tenerife going out on Monday.

June 8, 2026
Hays Travel - Cameron Toll logo

Reply from Hays Travel - Cameron Toll

Thank you for the 5* review, we hope you have an amazing time when it comes. Hays Travel

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