Shannon was very efficient and knowledgeable, she took us through various hotels until we found one which suited our needs, pointing out some factors that helped us choose. she was extremely pleasant... See more
Company replied
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See what reviewers are saying
Great service from Paul ( we have had good service form other team members too) who booked my flight to Australia. Took his time to find the best flights at a good price. Talked me through the bookin... See more
Company replied
first time in many years that I've used a travel agent to book a holiday - very impressed and much more relaxing than trying to manage all the flights and hotel by myself at home. As I would do, the... See more
Company replied
Our initial holiday enquiry (a cruise) turned out not to be what we wanted. However Nadia managed to get us a holiday for next year which suited our requirements. As is the norm when dealing with any... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 9 Cameron Toll Shopping Centre, EH16 5PB, Cameron Toll, United Kingdom
- 01315169736
4.9
Excellent
833 reviews
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Shannon was very pleasant,helpful and…
Shannon was very pleasant,helpful and knowledgeable. Booking was seamless and an enjoyable.
March 23, 2026
Reply from Hays Travel - Cameron Toll
Thank you for the lovely 5* review. We hope you have an amazing holiday when it comes. Hays Travel Cameron Toll
Staff were amazing specially when I had…
Staff were amazing specially when I had a problem with my insurance Nada
Was so helpful and made me feel a bit more confident thanks for all your help 😊
March 20, 2026
Reply from Hays Travel - Cameron Toll
Thank you for the 5* review. It was a pleasure dealing with you. We hope you have a lovely holiday when it comes. Nadia
Was seen quickly and politely
Was seen quickly and politely. Was very helpful and friendly.
March 18, 2026
Reply from Hays Travel - Cameron Toll
Elaine,
We appreciate you taking the time to leave us such a wonderful review! We're so glad that you found our team helpful and friendly.
edinburghcameron, Hays Travel
Reply from Hays Travel - Cameron Toll
Thank you for the 5* review. We hope you have a fantastic holiday when it comes. Hays Travel Cameron Toll
Our travel consultant was excellent…
Our travel consultant was excellent helping us pick the best resort and best hotel for our needs.
March 14, 2026
Reply from Hays Travel - Cameron Toll
Thank you for the lovely 5* review. We hope you have a fantastic holiday. Hays Travel Cameron Toll
Took time when booking our holiday
Took time when booking our holiday. Answered all my questions very friendly have booked with Hays travel before.
March 2, 2026
Reply from Hays Travel - Cameron Toll
Thank you for the 5* review. It was a pleasure getting you all booked up, we hope you have a fantastic holiday when it comes. Hays Travel Cameron Toll
Slovenian trip
Our request was not mainstream but Ava dealt with it promptly and sensibly.
March 5, 2026
Reply from Hays Travel - Cameron Toll
Thank you for taking the time to leave a review. We hope you have a fantastic holiday when it comes. Hays Travel Cameron Toll
Happy holidaymakers.
Paul was very helpful,he found my friend and I our holiday. We got a lovely holiday at a great price.
March 11, 2026
Reply from Hays Travel - Cameron Toll
Thank you for leaving a 5* review. I am glad we managed to get you all booked up. Hays Travel Cameron Toll
Great knowledgeable staff who are all…
Great knowledgeable staff who are all so helpful
February 25, 2026
Reply from Hays Travel - Cameron Toll
Thank you for leaving a 5* review. I am glad we managed to get you all booked up. Kind regards, Nadia
Swift action
Ava responded quickly and created a number of interesting ideas for us to consider and then went the extra mile with more options
March 1, 2026
Reply from Hays Travel - Cameron Toll
Thank you for the 5* review, this will be passed over to Ava. We hope you have a fantastic holiday when it comes. Hays Travel Cameron Toll
Great service as always and booking…
Great service as always and booking made so easy as everything is done for you. Would highly recommend them.
February 28, 2026
Reply from Hays Travel - Cameron Toll
Thank you for the 5* review, it is always nice seeing you in store & having a wee chat. Have a great holiday when it comes. Nadia
Everything is satisfactory
Everything is satisfactory. Ava helped us with professionalism, efficiency and very productive. We had everything needed for cruise holiday and pre-holiday overnight stay, all booked in an hour time! Absolutely satisfaction 😊
February 23, 2026
Reply from Hays Travel - Cameron Toll
Thank you for the lovely 5*, we will pass this over to Ava who will be delighted to read this. We hope you have an amazing holiday. Hays Travel Cameron Toll
The team in Cameron Toll always lusten ti what you are looking for and will always try to find the holiday that you are looking for.
The staff within Hays Cameron Toll are fantastic and always have a welcoming smile no matter how busy they have been.
February 15, 2026
Reply from Hays Travel - Cameron Toll
Thank you for the 5* review, it is always a pleasure seeing you both in store and having a wee chat. Nadia
Staff are always so helpful and…
Staff are always so helpful and friendly. We use Hays Travel at Cameron Toll , Edinburgh and the service we get is first class.Nadia is so helpful and nothing is too much trouble for her. Woild definitelt recommend Hays Travel.
February 20, 2026
Reply from Hays Travel - Cameron Toll
It always a pleasure dealing with you in store and having a wee chat... I always look forward too seeing you both. Nadia :)
Friendly and very professional staff
Staff couldn’t be more friendly helpful and supportive on arranging our holiday.
Would not go anywhere else to book so professional….
November 5, 2025
Reply from Hays Travel - Cameron Toll
Thank you for leaving a lovely 5* review. It was a pleasure dealing with you. Hays Travel Cameron Toll
Reply from Hays Travel - Cameron Toll
Thank you for leaving a review, we hope you have a fantastic holiday when it comes. Hays Travel Cameron Toll
Helpful staff
Helpful staff. Lots of choice staff listened. Good prices. Smooth booking. Everything completed for you. Great communication.
February 6, 2026
Reply from Hays Travel - Cameron Toll
Thank you for the 5* review. It was a pleasure dealing with you, we hope you have a lovely holiday when it comes. Shannon
Shannon helped me throughout my…
Shannon helped me throughout my booking. Answering all my questions, ensuring I was satisfied.
She was professional and personal.
A coffee machine in store would have been something I would recommend
February 17, 2026
Reply from Hays Travel - Cameron Toll
Thank you for the lovely 5* review, this will be passed over to Shannon who will be delighted to read this. Nadia
Lovely friendly customer service team
Lovely friendly customer service team. Found my holiday no problem nothing was any bother to the girl that served us polite and friendly
February 14, 2026
Reply from Hays Travel - Cameron Toll
Thank you for the lovely feedback, this will be passed over to Ava. We hope you have a great holiday when it comes. Hays Travel Cameron Toll
Very helpful staff
Very helpful staff, looked for the best deal, helped me with tha Hays app on my phone.
February 11, 2026
Reply from Hays Travel - Cameron Toll
Thank you for you feedback. It was a pleasure getting you all booked up. Nadia :)
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