Shannon was very efficient and knowledgeable, she took us through various hotels until we found one which suited our needs, pointing out some factors that helped us choose. she was extremely pleasant... See more
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Great service from Paul ( we have had good service form other team members too) who booked my flight to Australia. Took his time to find the best flights at a good price. Talked me through the bookin... See more
Company replied
first time in many years that I've used a travel agent to book a holiday - very impressed and much more relaxing than trying to manage all the flights and hotel by myself at home. As I would do, the... See more
Company replied
Our initial holiday enquiry (a cruise) turned out not to be what we wanted. However Nadia managed to get us a holiday for next year which suited our requirements. As is the norm when dealing with any... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 9 Cameron Toll Shopping Centre, EH16 5PB, Cameron Toll, United Kingdom
- 01315169736
4.9
Excellent
833 reviews
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I HAVE USED HAYS FOR MY TRIPS A LOT…
I HAVE USED HAYS FOR MY TRIPS A LOT OVER THE LAST FEW YEARS AND HAVE NOT HAD ANY PROBLEMS ALL STAFF VERY CARING AND HELPFUL.
May 7, 2026
Reply from Hays Travel - Cameron Toll
Thank you for the lovely review, we hope you have an amazing holiday. Hays Travel Cameron Toll
Your staff are on top of all they do…
Your staff are on top of all they do always go and see the manager and he looks after me so why go any where else cheers Paul
May 6, 2026
Reply from Hays Travel - Cameron Toll
Thank you for the lovely 5* review, we hope you have an amazing holiday when it comes. Hays Travel Cameron Toll
Reply from Hays Travel - Cameron Toll
Thank you for taking the time to leave a 5* review, we hope you have an amazing trip when it comes. Nadia
Joni was very friendly and helpful…
Joni was very friendly and helpful throughout the whole booking process. Would highly recommend
May 4, 2026
Reply from Hays Travel - Cameron Toll
Thank you for the 5* review, we hope you have an amazing trip when it comes. Nadia
Excellent service as usual
Excellent service as usual. Nadia had a day off and Samantha dealt with us very efficiently double checking all information.
May 4, 2026
Reply from Hays Travel - Cameron Toll
Thank you for leaving a 5* review, we hope you have a fantastic holiday when it comes. Nadia :)
Reply from Hays Travel - Cameron Toll
Thank you for the 5* review. We hope you have a fantastic holiday. Hays Travel :)
Reply from Hays Travel - Cameron Toll
Thank you for the 5* review. I hope you have an amazing trip when it comes. Nadia
Paul is always helpful and efficient
Paul is always helpful and efficient. He always manages to find me a great holiday.
April 20, 2026
Reply from Hays Travel - Cameron Toll
Thank you for the 5* review. It is always a pleasure dealing with you. Hays Travel Cameron Toll
Good mastery of what a Travel Agency should be.
This is my first time with this Travel company and I felt very welcome by the Staff SAMMIE. She explained and advised professionally with a wonderful approach.
April 27, 2026
Reply from Hays Travel - Cameron Toll
Thank you for the lovely 5* review, this is so lovely to read. We hope you have an amazing trip when it comes. Hays Travel Cameron Toll
Buying euros and paying balance on next holiday
We received excellent service as usual from this branch. Everyone welcomes you with friendly smiles, always asks how we are and go above and beyond to find what we are looking for. Nothing seems to be too much trouble. We look forward to dealing with them.
April 25, 2026
Reply from Hays Travel - Cameron Toll
Thank you for the 5* review, it is always a pleasure dealing with you and having a wee chat when you are in. We hope you have a fantastic holiday when it comes. Nadia
Friendly
Friendly, efficient, answered all questions - made our visit hassle free. Very efficient staff. Thank you.
April 22, 2026
Reply from Hays Travel - Cameron Toll
Thank you for leaving a 5* review. We hope you have a fantastic holiday when it comes. Hays Travel Cameron Toll
Incredible service as always
Incredible service as always. The young lady Sammie could not have been more helpful. All options were explored for our holiday in Italy and best advice given. You are so lucky to have such a lovely person working for you.
April 22, 2026
Reply from Hays Travel - Cameron Toll
Thank you leaving a lovely 5* review. Sammie will be delighted to read this. We hope you have an amazing holiday when it comes. Hays Travel Cameron Toll
Excellent service from Sammie Jane
We booked our holiday via Sammie Jane at the Cameron Toll branch in Edinburgh. Sammie took time to listen to our requests and gave us excellent suggestions. We chose a holiday based on her knowledge and subsequent recommendation. Sammie is an asset to the company.
April 7, 2026
Reply from Hays Travel - Cameron Toll
Thank you for the lovely 5* review. It was a pleasure getting you all booked up. Hays Travel Cameron Toll
The staff are very friendly and they…
The staff are very friendly and they took care of everything and found a holiday we were looking for
April 10, 2026
Reply from Hays Travel - Cameron Toll
Thank you for leaving a 5* review. It was a pleasure getting you all booked up. Sammie Jane
Member of staff was knowledgeable
Member of staff was knowledgeable, patient and helpful in finding our holiday. Third time we have used Hays Travel at Cameron Toll in Edinburgh and been very happy with the service.
April 9, 2026
Reply from Hays Travel - Cameron Toll
Thank you for taking the time to leave a review. It was a pleasure getting you all booked up. I hope you have a fantastic holiday when it comes. Nadia
Booking our holiday
Hi first of all our rep was called Shannon she was extremely helpful and so friendly and polite we walked away very happy with the holiday that we had chosen and found it so easy to book with Shannon’s advice and help she is such a lovely person 😘
April 9, 2026
Reply from Hays Travel - Cameron Toll
Thank you for taking the time to leave such a lovely 5* review. This will be passed over to Shannon. We hope you have an amazing holiday when it comes. Nadia
Number one always go to Hays travel as the staff are friendly and take you through the booking process every step of the way always a pleasure.…
Friendly staff and patient and most helpful and gave good information about a variety of things to do on the trips my friend and I go on .
April 9, 2026
Reply from Hays Travel - Cameron Toll
Thank you for the 5* review. I will pass this over to Shannon who will be delighted to read this. Nadia :)
Reply from Hays Travel - Cameron Toll
Thank you for leaving a lovely 5*. We hope you have a fantastic trip when it comes. Hays Travel Cameron Toll
Giod service and attentive.
March 29, 2026
Reply from Hays Travel - Cameron Toll
Thank you for leaving a 5* review. We hope you have a fantastic trip when it comes. Hays Travel Cameron Toll
Friendly Staff
All the staff are very friendly. Nothing is ever to much trouble for them.
March 25, 2026
Reply from Hays Travel - Cameron Toll
Thank you for the 5* review, it is always a pleasure dealing with you. Nadia
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