Ruby your advisor was really friendly, my friend and I had called in your shop enquirying about a cruise. I've never been on a cruise before so I had a lot of questions.Ruby was very happy to help wit... See more
Company replied
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Curtis, who was our in store travel consultant, was absolutely amazing. His customer service, support, advice and patience was absolutely fantastic. All the staff in store were friendly, they spoke to... See more
Company replied
Always a pleasure, feel at ease with the Castleford staff. I’m not a fussy customer I do my research before and if there’s a problem they have always tried to sort it.
Company replied
The people at Hayes Travel Castleford are always friendly and keen to help. We always use Hayes when looking for a foreign holiday.
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 20, Carlton Lane Shopping Centre, WF10 1AD, Castleford, United Kingdom
- 01977878617
4.9
Excellent
1K reviews
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Laura went above and beyond to find us…
Laura went above and beyond to find us the best deal and location , everything we wanted and more a fantastic location and a amazing price
August 7, 2026
Reply from Hays Travel - Castleford
Thanks for such lovely feedback,
Many Thanks
Laura
The service from Curtis was 1st class
The service from Curtis was 1st class. Even when I had to change my booking both Ruby and Curtis dealt with my request with ease.
August 7, 2026
Reply from Hays Travel - Castleford
Thanks for such lovely feedback,
Many Thanks
Laura
Service was excellent and knowledgeable…
Service was excellent and knowledgeable about the things I wanted to know
Clare was just so helpful in making my decision
August 5, 2026
Reply from Hays Travel - Castleford
Thank you for such lovely feedback,
Many Thanks,
Laura.
Reply from Hays Travel - Castleford
Thank you for such lovely feedback,
Many Thanks
Laura
It's always a pleasure to know all the…
It's always a pleasure to know all the girls in castleford shop will always do their best to find what we require, they're a credit to the company.
August 5, 2026
Reply from Hays Travel - Castleford
Thank you for such lovely feedback,
Many Thanks
Laura
The staff member was very helpful…
The staff member was very helpful chatting to us and generally having a laugh .I prefer Hayes to the other rival in our town as the staff are more polite .I got a nice holiday booked all the things we had gone with intentions for
August 4, 2026
Reply from Hays Travel - Castleford
Thank you for such lovely feedback,
Many Thanks
Laura
Hays Travel booking
The young lady that saw us was very helpful, knowledgeable, and polite. She sorted out all of our requests. There were no negative points at all.
August 4, 2026
Reply from Hays Travel - Castleford
Thank you for such lovely feedback,
Many Thanks
Laura
Laura is super friendly and very…
Laura is super friendly and very knowledgeable in her work always advises us no problem.
August 4, 2026
Reply from Hays Travel - Castleford
Thank you for such lovely feedback,
Many Thanks
Laura
Reply from Hays Travel - Castleford
Thank you for such lovely feedback,
Many Thanks
Laura
Reply from Hays Travel - Castleford
Thank you for such lovely feedback
Many Thanks
Laura
Reply from Hays Travel - Castleford
Thank you for such lovely feedback
Many Thanks
Laura
Reply from Hays Travel - Castleford
Thank you for such lovely feedback
Many Thanks
Laura
Friendly staff
July 29, 2026
Reply from Hays Travel - Castleford
Thank you for leaving such a lovely review!
Reply from Hays Travel - Castleford
Thank you for your lovely review!!
Staff very friendly and helpful
Staff very friendly and helpful. Nothing was too much trouble. They have a wealth of knowledge and work well as a team for customer satisfaction
July 22, 2026
Reply from Hays Travel - Castleford
Thank you for such lovely feedback
Many Thanks
Laura
Reply from Hays Travel - Castleford
Thank you for such lovely feedback
Many Thanks
Laura
Sophie at Castleford was amazing
Sophie at Castleford was amazing! So patient when I kept changing the goal posts and got us booked for a fab holiday!! Thanks
July 30, 2026
Reply from Hays Travel - Castleford
Thank you for such lovely feedback
Many Thanks
Laura
Millie was very nice to deal with
Millie was very nice to deal with. She listened to what I wanted and did a great job. No complaints -excellent service.
July 28, 2026
Reply from Hays Travel - Castleford
Thank you for such lovely feedback,
Many Thanks
Hays Travel Castleford
Knowledgeable staff
When I arrived I was greeted straight away. Sat down and the employee was professional and knew what to do. I was dealing with a gentleman called Curtis who explained everything and was offered a cup of tea by another employee. This was a great touch thank you.
July 27, 2026
Reply from Hays Travel - Castleford
Thank you for such lovely feedback,
Many Thanks
sophie
Reply from Hays Travel - Castleford
Thank you for such lovely feedback,
Many Thanks
sophie
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