Hays Travel - Charlee Johnson Reviews 

103
TrustScore 5 out of 5

4.9

Personal Travel Consultant Charlee Johnson, BS39 Paulton, GB


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Rated 5 out of 5 stars

Amazing experience of booking our next holiday.I gave Charlee brief details of what we wanted and she managed to put a whole package together, and offered a great price. Charlee arranged flights, h... See more

Company replied

Rated 5 out of 5 stars

Charlee is truly amazing !! I have now used her twice for booking my holidays (& am currently looking at next year!) The ease of booking, the above & beyond reproach, the quality & care provided - the... See more

Company replied

Rated 5 out of 5 stars

10/10! Charlee was excellent. I’ve used comparison sites for many years having left the travel agent behind a long time ago. Honestly, I’ll be using Charlee going forward and ditching the comparison s... See more

Company replied

Rated 5 out of 5 stars

Where do I even start… Charlee is amazing. So supportive and put so much time and energy into helping us find a fantastic last minute (within 3 days) holiday for our young family. Nothing was too... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Charlee Johnson, BS39, Paulton, United Kingdom

  • 1174058517

4.9

Excellent

TrustScore 5 out of 5

103 reviews

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4.9

All reviews

(103)

123,986 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend!

Charlee posts amazing and varied deals all the time, she is never pushy with any of the deals and whenever I have contacted her about them she is always so knowledgeable, helpful and willing to look at options and alternatives if needed. We contacted her recently when we saw a great deal for an amazing hotel in the Easter Holidays and she was able to tweak it to what we needed whilst keeping the cost reasonable, the booking process was quick and easy and nothing was too much trouble - she even threw in free fast track security! When we came to go on holiday there was a greek air strike but again Charlee was amazing, calm, helpful and knowledgeable about the situation and she communicated with us throughout. The hotel was out of this world and we had such a great holiday - we really didn't want to come home! I'd highly recommend Charlee and won't hesitate to use her again for future holidays!

April 9, 2025
Unprompted review
Hays Travel - Charlee Johnson logo

Reply from Hays Travel - Charlee Johnson

Thankyou!xx

Rated 5 out of 5 stars

Charlee is amazing

Charlee is amazing, we have previously booked through her and everything was taken care of, we didn’t have a single worry the whole time as everything was taken care of! We’ve just booked our second holiday through Charlee and the service is incredible, easy and high quality. Charlee is able to offer great advice, recommendations and everything feels incredibly personal. 10/10 would and have recommended to friends and family!

April 14, 2025
Hays Travel - Charlee Johnson logo

Reply from Hays Travel - Charlee Johnson

Thankyou!! x

Rated 5 out of 5 stars

Charlee is absolutely amazing

Charlee is absolutely amazing! I always book my holidays through Charlee. I feel Charlee treats my holidays like her own. Thank you so much! ⭐️⭐️⭐️⭐️⭐️

April 15, 2025
Hays Travel - Charlee Johnson logo

Reply from Hays Travel - Charlee Johnson

Thankyou xx

Rated 5 out of 5 stars

Charlee made booking very easy

Charlee made booking very easy! Told her what i wanted (last minute sunshine) & we were booked & checked in online within 2 hours of initial enquiry.

April 5, 2025
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Reply from Hays Travel - Charlee Johnson

Thanks!

Rated 5 out of 5 stars

Awsome

Charlee is amazing and goes above and beyond to help you find your dream holiday

March 18, 2025
Hays Travel - Charlee Johnson logo

Reply from Hays Travel - Charlee Johnson

thankyou xx

Rated 5 out of 5 stars

Charlee, was absolutely brilliant!

Charlee, was absolutely brilliant. Could not fault the process of booking our last minute holiday to Egypt. Attended to our needs, requirements and budget perfectly.
Highly recommend.

February 5, 2025
Hays Travel - Charlee Johnson logo

Reply from Hays Travel - Charlee Johnson

Thankyou!xx

Rated 5 out of 5 stars

Great agent!

Friendly, informative and responsive to any questions we had.

January 2, 2025
Hays Travel - Charlee Johnson logo

Reply from Hays Travel - Charlee Johnson

Thankyou!x

Rated 5 out of 5 stars

Excellent service!

Charlee always goes above and beyond to find exactly what we want! Excellent support, loads of knowledge, quick to respond and never makes me feel like I'm asking too many questions! Can't recommend enough

December 17, 2024
Hays Travel - Charlee Johnson logo

Reply from Hays Travel - Charlee Johnson

Thankyou!x

Rated 5 out of 5 stars

Charlee is brilliant

Charlee is fantastic and my go to person for booking holidays. I highly recommend her. She's very quick to respond, polite and I've always had a fantastic experience booing with her.

December 29, 2024
Hays Travel - Charlee Johnson logo

Reply from Hays Travel - Charlee Johnson

Thankyou!x

Rated 5 out of 5 stars

Perfect booking

The amount if time and patience that Charlee took to find my holiday was brilliant, all questions answered straight away, was a pleasure to book through Charlee

November 17, 2024
Hays Travel - Charlee Johnson logo

Reply from Hays Travel - Charlee Johnson

Thanks will!

Rated 5 out of 5 stars

Charlee was great

Charlee was great! Super friendly and found me an amazing holiday for my 50th! She found lots of options for me to choose from with the preferences I gave her for my holiday requirements. Great experience and hassle free 😊

November 9, 2024
Hays Travel - Charlee Johnson logo

Reply from Hays Travel - Charlee Johnson

Thankyou!xx

Rated 5 out of 5 stars

What a Asset to Hays Travel

"I had the pleasure of working with Charlee for my recent travel arrangements, and I can confidently say that the service I received was beyond my expectations. Charlee’s attention to detail, personal approach, and genuine passion for what she does make the entire experience exceptional.

From the initial consultation to the final booking, Charlee was engaging and attentive, ensuring that every aspect of my trip was tailored to my needs and preferences. Her ability to understand exactly what I was looking for and to suggest unique options I hadn’t even considered was impressive.

What sets Charlee apart is her commitment to creating a holiday and an experience. She took the time to get to know me and my travel preferences, and her recommendations reflected that personal touch. Her communication throughout the process was prompt and professional, always going the extra mile to answer any queries and provide reassurance.

Charlee’s service was impeccable – I felt supported and valued as a client, and I’m already looking forward to planning my next trip with her. I highly recommend Charlee to anyone seeking a personalised and seamless travel experience."

September 26, 2024
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Reply from Hays Travel - Charlee Johnson

Thank you for such a lovely review Richard!!

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