Hays Travel - Charlee Johnson Reviews 

103
TrustScore 5 out of 5

4.9

Personal Travel Consultant Charlee Johnson, BS39 Paulton, GB


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Rated 5 out of 5 stars

Amazing experience of booking our next holiday.I gave Charlee brief details of what we wanted and she managed to put a whole package together, and offered a great price. Charlee arranged flights, h... See more

Company replied

Rated 5 out of 5 stars

Charlee is truly amazing !! I have now used her twice for booking my holidays (& am currently looking at next year!) The ease of booking, the above & beyond reproach, the quality & care provided - the... See more

Company replied

Rated 5 out of 5 stars

10/10! Charlee was excellent. I’ve used comparison sites for many years having left the travel agent behind a long time ago. Honestly, I’ll be using Charlee going forward and ditching the comparison s... See more

Company replied

Rated 5 out of 5 stars

Where do I even start… Charlee is amazing. So supportive and put so much time and energy into helping us find a fantastic last minute (within 3 days) holiday for our young family. Nothing was too... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Charlee Johnson, BS39, Paulton, United Kingdom

  • 1174058517

4.9

Excellent

TrustScore 5 out of 5

103 reviews

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4.9

All reviews

(103)

124,458 reviews in the last 12 months

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Rated 5 out of 5 stars

What a Asset to Hays Travel

"I had the pleasure of working with Charlee for my recent travel arrangements, and I can confidently say that the service I received was beyond my expectations. Charlee’s attention to detail, personal approach, and genuine passion for what she does make the entire experience exceptional.

From the initial consultation to the final booking, Charlee was engaging and attentive, ensuring that every aspect of my trip was tailored to my needs and preferences. Her ability to understand exactly what I was looking for and to suggest unique options I hadn’t even considered was impressive.

What sets Charlee apart is her commitment to creating a holiday and an experience. She took the time to get to know me and my travel preferences, and her recommendations reflected that personal touch. Her communication throughout the process was prompt and professional, always going the extra mile to answer any queries and provide reassurance.

Charlee’s service was impeccable – I felt supported and valued as a client, and I’m already looking forward to planning my next trip with her. I highly recommend Charlee to anyone seeking a personalised and seamless travel experience."

September 26, 2024
Hays Travel - Charlee Johnson logo

Reply from Hays Travel - Charlee Johnson

Thank you for such a lovely review Richard!!

Rated 5 out of 5 stars

So helpful

So helpful, Spent a lot of time with me finding the right holiday, Thanku

September 3, 2024
Hays Travel - Charlee Johnson logo

Reply from Hays Travel - Charlee Johnson

Thankyou!x

Rated 5 out of 5 stars

Thank you for being fabulous!

Charlee is great, so much patience even with a fussy customer like me!
Have just booked my second holiday of the year with Charlee i wouldn't book with anyone else!
Thank you for being fabulous!

August 19, 2024
Unprompted review
Hays Travel - Charlee Johnson logo

Reply from Hays Travel - Charlee Johnson

Thankyou!!xx

Rated 5 out of 5 stars

Charlee is quick at getting back to any…

Charlee is quick at getting back to any queries, she was great when i booked the trip. Very personal and nothing too much trouble to look into.

Very efficient, hoping this will be the start of me booking trips with Charlee :)

June 18, 2024
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Reply from Hays Travel - Charlee Johnson

Thankyou xx

Rated 5 out of 5 stars

Very helpful

Very helpful, very quick in responding x defo recommend Charlie to friends and family. Normally go with tui not anymore now.

May 16, 2024
Hays Travel - Charlee Johnson logo

Reply from Hays Travel - Charlee Johnson

Thankyou!xx

Rated 5 out of 5 stars

Charlee was excellent …

Charlee has checked so many different options for us and responded to all questions and queries quickly and with a friendly helpful mannner. She managed to find us what we were looking for within budget and was very professional

May 11, 2024
Hays Travel - Charlee Johnson logo

Reply from Hays Travel - Charlee Johnson

Thankyou x

Rated 5 out of 5 stars

Charlee was amazing

Charlee was amazing. Found us a great deal and did all the booking for us. Even checked us in for flights. Couldn’t fault the service at all ⭐️⭐️⭐️⭐️⭐️

April 25, 2024
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Reply from Hays Travel - Charlee Johnson

Thankyou xx

Rated 5 out of 5 stars

Excellent

Charlee could not have been more helpful.
The brief was somewhere warm, in May half term, boutique style hotel but close to resturants and places of intetest and a budget to include flights. A place a bit special for my husband's 60th birthday.
She gave me lots of options which we narrowed down to Tuscany.
She always came back to me promptly and answered all my questions. I can't recommend her highly enough. Made the whole process a pleasant experience

April 5, 2024
Hays Travel - Charlee Johnson logo

Reply from Hays Travel - Charlee Johnson

Thankyou for your lovely review xx

Rated 5 out of 5 stars

Excellent

Charlie is very helpful and patient, which makes booking a holiday much easier and hassle free.
Would highly recommend. *****

March 27, 2024
Hays Travel - Charlee Johnson logo

Reply from Hays Travel - Charlee Johnson

Thankyou xx

Rated 5 out of 5 stars

Charlee was amazing

Charlee was amazing, very knowledgeable and really helpful, i have booked a few holidays with her now and will continue to do so as she makes the experience so simple and easy.

February 11, 2024
Hays Travel - Charlee Johnson logo

Reply from Hays Travel - Charlee Johnson

Thankyou :)

Rated 5 out of 5 stars

Super friendly, helpful and excellent customer service

Charlee was really helpful looking at a competitive holiday deal for us.
She worked quickly answering my queries and secured us the perfect holiday!
Charlee was so friendly - we will absolutely go to her for our next holiday search!

January 4, 2024
Hays Travel - Charlee Johnson logo

Reply from Hays Travel - Charlee Johnson

Thankyou xx

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