Hays Travel - Charlotte Hopkin Reviews 

I got to know about Charlotte at Hays through colleagues of mine sharing their fantastic experiences - great communication and great price for our break, fully recommend.

Great service as always! Patience and diligent to get us exactly the holiday we wanted and pricing up other options too! Highly recommend.

Amazing customer service from Charlotte booking our second holiday with her help and guidance. Highly recommend ☺️

Regularly use Charlotte to sort out our holidays. She is an absolute gem!!!

Charlotte listened to & fulfilled every requirement we had She was very friendly, extremely competent & made booking our cruise a stress free experience.

Charlotte makes booking a holiday so stress free and easy!! She can’t do enough to help and to make sure you’re happy, Wouldn’t book with anyone else! Thank you again. X

great service and very promp . no presssure all done with ease . very professional defineltly recomments hays again and charlototte

Charlotte was amazing, very patient when we were really struggling to find the perfect holiday for my 40th.

She showed us the best at our price range and even went through every photo with us making sure it was the best place for us. Would deffo recommend

I’ve never booked with Hays travel before but Charlotte Hopkins was absolutely wonderful with my wife and I.
She was very patient and helpful and answered all our questions, which helped us make our decision.
My family will definitely be going back to Charlotte to book future holidays.

Charlotte was amazing we saw a holiday on Facebook and messaged her the same day, Charlotte replied super fast and answered all of our questions. The holiday was booked on the same day. Super easy process and a lovely person to talk to. I would 100% recommend booking with Charlotte.

Charlotte is a dream to work with always responds to our questions with a wealth of knowledge about the travel industry

Charlotte makes a holiday booking so quick and easy. Always finds us the best deals or even beats them. Highly recommend Charlotte for booking any holiday. Thank you for booking ours again.

Charlotte is very knowledgeable, explained everything and was so helpful with my questions

Great service

Everything was so easy and quick to book 2 families in, literally sorted in 5 minutes even down to the food on the flight

Charlotte was amazing she helped me so much sort my holiday sent everything over i needed and all booked in seconds so happy

Charlotte always goes above and beyond to booking a holiday less stressful with lots of different ideas to contemplate

Charlotte is an exemplary example of how customer service and customer expierience should be, she is thoughtfull, cheerfull, positive, and cannot do enough for you. Hays are lucky to have her representing them.

Charlotte was absolutely wonderful! Nothing was too much trouble.
She gave us fabulous recommendations within our requested budget and was really informative about the hotels and locations.
Process was seamless and easy.
Holiday is now booked and I’m super excited! I’d highly recommend her service and will be using her for my future holiday bookings!

Charlotte is always helpful, will find the best deals and very understanding about your needs